PC CRASHES WHILE RENDERING

daniel-m wrote on 3/13/2017, 11:59 AM

I upgraded from vegas pro 13 to 14 a few weeks ago and have had no benefit from it. I edited a video which totalled 29 minutes when I had finished and I went to render it in 1080p60fps in MP4 format. After about 2 minutes of rendering and making my fans go faster than I had ever seen them go before, my entire pc went into an emergency shutdown to stop the CPU from overheating. I have rendered hours of content at 1080p60 and beyond on vegas pro 13 without a single crash, but with this 'New improved' pro 14 I can't do one? I am on the verge of wasting another 3 hours of my life re editing the entire video in pro 13. I have tried taking my case apart and blowing a fan full blast on my cpu which made no difference, I went into the bios and increased the max temperature before emergency shutdown and still all of these ended up with the same result: an instant shut down. It is infuriating to think that I won't be able to render this at all now because of an issue I didn't have on older software. Please help me fix this.

Comments

OldSmoke wrote on 3/13/2017, 12:21 PM

What GPU do you have? You may have to enable it in VP14.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

daniel-m wrote on 3/13/2017, 12:32 PM

Thanks for the quick reply. I have an MSI Radeon R9 390 8G. 16gb ram too if that helps. I looked around for any OpenCL support briefly but couldn't find anything

OldSmoke wrote on 3/13/2017, 12:47 PM

OpenCL under MC AVC rendering is not supported for your GPU, not under 13 and not under 14. Did you enable the GPU under preferences?

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

xberk wrote on 3/13/2017, 1:19 PM

Here's what I'd do for starters. Export your VP14 project as an EDL. File/Export/EDL Text file .. Save the EDL text file in the same folder as the source media.

Open VP13 and Import the EDL .. File/Import/EDL Text file. This will bring the project over to VP13. It may not be perfect but it will give you something to test. Render in VP13 using the same settings that are causing problems in VP14. See what happens.

Last changed by xberk on 3/13/2017, 1:24 PM, changed a total of 1 times.

Paul B .. PCI Express Video Card: EVGA VCX 10G-P5-3885-KL GeForce RTX 3080 XC3 ULTRA ,,  Intel Core i9-11900K Desktop Processor ,,  MSI Z590-A PRO Desktop Motherboard LGA-1200 ,, 64GB (2X32GB) XPG GAMMIX D45 DDR4 3200MHz 288-Pin SDRAM PC4-25600 Memory .. Seasonic Power Supply SSR-1000FX Focus Plus 1000W ,, Arctic Liquid Freezer II – 360MM .. Fractal Design case ,, Samsung Solid State Drive MZ-V8P1T0B/AM 980 PRO 1TB PCI Express 4 NVMe M.2 ,, Wundiws 10 .. Vegas Pro 19 Edit

OldSmoke wrote on 3/13/2017, 1:34 PM

Here's what I'd do for starters. Export your VP14 project as an EDL. File/Export/EDL Text file .. Save the EDL text file in the same folder as the source media.

Open VP13 and Import the EDL .. File/Import/EDL Text file. This will bring the project over to VP13. It may not be perfect but it will give you something to test. Render in VP13 using the same settings that are causing problems in VP14. See what happens.


And make sure both are 8bit projects and not 32bit full range.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

xberk wrote on 3/13/2017, 2:02 PM

>>I have rendered hours of content at 1080p60 and beyond on vegas pro 13 without a single crash,

Can you open one of those 1080p60 projects in VP14 -- then try to render using same template you used in VP13 renders that ran without crashing?

The idea is to narrow down the problem. What is working. What is not.

Paul B .. PCI Express Video Card: EVGA VCX 10G-P5-3885-KL GeForce RTX 3080 XC3 ULTRA ,,  Intel Core i9-11900K Desktop Processor ,,  MSI Z590-A PRO Desktop Motherboard LGA-1200 ,, 64GB (2X32GB) XPG GAMMIX D45 DDR4 3200MHz 288-Pin SDRAM PC4-25600 Memory .. Seasonic Power Supply SSR-1000FX Focus Plus 1000W ,, Arctic Liquid Freezer II – 360MM .. Fractal Design case ,, Samsung Solid State Drive MZ-V8P1T0B/AM 980 PRO 1TB PCI Express 4 NVMe M.2 ,, Wundiws 10 .. Vegas Pro 19 Edit

daniel-m wrote on 3/13/2017, 3:37 PM

VP13 via xberk method is doing well....it's rendering but I'm too scared to touch anything :P

daniel-m wrote on 3/13/2017, 3:45 PM

Aaaand it crashed. I guess it's just a hardware problem rather than a software one. Maybe I damaged something or overworked it. Thanks anyway guys

NickHope wrote on 3/13/2017, 11:26 PM

Enable or disable "GPU acceleration of video processing" as described in section 1a here.

Look at updating your motherboard's BIOS and chipset software.

This post is for troubleshooting hung renders, but it might also help with crashed renders: https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-stop-vegas-pro-hanging-during-rendering--104786/

And this post is for troubleshooting general crashing: https://www.vegascreativesoftware.info/us/forum/faq-troubleshooting-crashing-and-stability--104785/

For getting projects back to older versions, this can retain more info than using an EDL.

CogDiv wrote on 3/14/2017, 4:30 AM

AIDA64 is great for assisting with troubleshooting of thermal issues. Perhaps some fan settings can be tweaked in your BIOS? I've noticed spinning up the exhaust fan at a greater rate than the CPU fan can help. Good luck.

TheHappyFriar wrote on 3/14/2017, 7:39 AM

When this happens I also keep a program that tracks temps going in the background & make sure it's saving the data so I can check. Compare the V13 render temps with V14.

Also keep your task manager open. Could be V14 is using more power of your CPU the 13. Also, just for fun, buy a can of compressed air & blow out the innards of your system. Could be that V14 is just hitting the "to hot" mark because of dust on components & in fan/heatsink parts.