Portrait Renders Crash Software Everytime

joshua-noesser wrote on 7/25/2025, 6:23 PM

Good Day,

I recently upgraded to V22 250 and i was going to create a Instagram video from a main video I had already created to create for searching for it. When i go to render in portrait format, the software is crashing every time. I took my normal video setting, cropped my clips, then went to run my Instagram render and dead... Everytime. I have done this a bunch of times in the past, not sure what has changed. Anyone know what is going on? Anyone have a different format I should try?
 

 

Hardware

i9-14900k

96 GB Ram

Nvidia RTX4080 (Driver 577.00 latest)

Windows 11
 

 

PS, it will also crash windows sometimes and I get problem reports. Below is a pull from that
 

xtra Information
   File:                C:\Users\Owner\AppData\Local\VEGAS Pro\22.0\gpu_video_x64.log
   File:                C:\Users\Owner\AppData\Local\VEGAS Pro\22.0\fileio_x64.log
   File:                C:\Users\Owner\AppData\Local\VEGAS Pro\22.0\persist.prefs
   File:                
   File:                C:\Users\Owner\AppData\Local\VEGAS Pro\22.0\dx_video_grovel_x64.log
   File:                C:\Users\Owner\AppData\Local\VEGAS Pro\22.0\svfx_video_grovel_x64.log
   File:                C:\Users\Owner\AppData\Local\VEGAS Pro\22.0\ocio_x64.log
   File:                C:\Users\Owner\AppData\Local\VEGAS Pro\22.0\dx_grovel_x64.log
   File:                C:\Users\Owner\AppData\Local\VEGAS Pro\22.0\vst_grovel.log
   File:                C:\Users\Owner\AppData\Local\VEGAS Pro\22.0\vegas_script_x64.log
   File:                C:\Users\Owner\AppData\Local\VEGAS Pro\22.0\hub.log
   File:                C:\Users\Owner\Desktop\New folder\Trails\395\395 Central Cal Adventure 2025 insta.veg

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 22.0 (Build 250)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\VEGAS Pro 22.0\vegas220.exe
   Fault Address:       0x0000000000000001
   Fault Offset:        0x0000000000000001

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 22.0\vegas220.exe
   Process Version:     Version 22.0 (Build 250)
   Process Description: VEGAS Pro
 

Comments

RogerS wrote on 7/25/2025, 10:11 PM

Just for testing purposes if you change Mainconcept to NVENC does it work any better?

Do you think it has something to do with the specific media used by this project? If so could you share MediaInfo for the main media in use?

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

joshua-noesser wrote on 7/25/2025, 10:23 PM

Just for testing purposes if you change Mainconcept to NVENC does it work any better?

Do you think it has something to do with the specific media used by this project? If so could you share MediaInfo for the main media in use?

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Here you go. I don't think so as I am using a standard format camera

General
Complete name                            : E:\Videos\395 2025 June 20 (Mam Hot, Crow, Coyot flt, alab, swan, gordo)\GH6\P1004682.MP4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (mp42/hvc1)
File size                                : 1.45 GiB
Duration                                 : 2 min 9 s
Overall bit rate                         : 96.2 Mb/s
Frame rate                               : 59.940 FPS
Encoded date                             : 2025-06-22 14:30:09 UTC
Tagged date                              : 2025-06-22 14:30:09 UTC

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main 10@L5.1@High
Codec ID                                 : hvc1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 2 min 9 s
Bit rate                                 : 95.9 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 59.940 (60000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 10 bits
Bits/(Pixel*Frame)                       : 0.193
Stream size                              : 1.44 GiB (100%)
Encoded date                             : 2025-06-22 14:30:09 UTC
Tagged date                              : 2025-06-22 14:30:09 UTC
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : hvcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 2 min 9 s
Source duration                          : 2 min 9 s
Bit rate mode                            : Constant
Bit rate                                 : 128 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 1.93 MiB (0%)
Source stream size                       : 1.93 MiB (0%)
Encoded date                             : 2025-06-22 14:30:09 UTC
Tagged date                              : 2025-06-22 14:30:09 UTC

joshua-noesser wrote on 7/25/2025, 10:29 PM

Just for testing purposes if you change Mainconcept to NVENC does it work any better?

Do you think it has something to do with the specific media used by this project? If so could you share MediaInfo for the main media in use?

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Using the other encoder worked.

RogerS wrote on 7/25/2025, 10:49 PM

That's odd. So the NVIDIA hardware encoder worked but Mainconcept failed. If this happens again I'd like to get to the bottom of what's going on with Mainconcept (CPU) so we can get it fixed.

joshua-noesser wrote on 7/25/2025, 11:10 PM

That's odd. So the NVIDIA hardware encoder worked but Mainconcept failed. If this happens again I'd like to get to the bottom of what's going on with Mainconcept (CPU) so we can get it fixed.

It happens every time I try. Without exceptions. I am happy to help out to get this fixed.

RogerS wrote on 7/26/2025, 7:20 AM

Do the known good test projects in my signature crash with Mainconcept?

joshua-noesser wrote on 7/28/2025, 4:47 PM

I am not seeing any video you would want me to try

john_dennis wrote on 7/28/2025, 6:25 PM

I'm not experiencing any render issues with the vanilla Intel-only machine in my signature.

Would it be too much to ask for you to change your Pan/Crop settings (1215x2160) to match your render template settings (1216x2160)?

Also, I've got this thing about the Pan/Crop box landing on non-integer locations, but that's just me.

Gid wrote on 7/28/2025, 6:44 PM

Here you go. I don't think so as I am using a standard format camera

General
Complete name                            : E:\Videos\395 2025 June 20 (Mam Hot, Crow, Coyot flt, alab, swan, gordo)\GH6\P1004682.MP4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (mp42/hvc1)
File size                                : 1.45 GiB
Duration                                 : 2 min 9 s
Overall bit rate                         : 96.2 Mb/s
Frame rate                               : 59.940 FPS
Encoded date                             : 2025-06-22 14:30:09 UTC
Tagged date                              : 2025-06-22 14:30:09 UTC

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main 10@L5.1@High
Codec ID                                 : hvc1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 2 min 9 s
Bit rate                                 : 95.9 Mb/s

@joshua-noesser Your file is MP4 HEVC but you're rendering to MP4 AVC. Does it make any difference if you choose Magix HEVC ?

Vegas Pro 18 - 22
Vegas Pro/Post 19
Boris Continuum & Sapphire, 
Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, 
Boris Optics,
NewBlue TotalFX
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
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Fractal Design Define 7 XL Dark TG Case with 3 Fans
Dell SE3223Q 31.5 Inch 4K UHD (3840x2160) Monitor, 60Hz, & an Acer 24" monitor.

At the moment my filming is done with a Samsung Galaxy S23 Ultra 5G & a GoPro Hero11 Black

I've been a Joiner/Carpenter for 40yrs, apprentice trained time served, I don't have an apprentice of my own so to share my knowledge I put videos on YouTube.

YouTube videos - https://www.youtube.com/c/Gidjoiner

 

RogerS wrote on 7/28/2025, 10:09 PM

I am not seeing any video you would want me to try

There are links with instructions and downloads of the project file and media here. @joshua-noesser

VEGAS 4K "sample project" benchmark (works with VP 16+): https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark (works with VP 20+): https://forms.gle/eErJTR87K2bbJc4Q7