Presets didn't transfer in update build 636

DarkMinds wrote on 5/31/2022, 9:41 AM

I just installed the update "build 636 in Vegas Pro19" and all of our company presets project settings are gone for each client. How do we get them back? This would take hundreds of hours to recreate all of them. Also, all of the window layouts are gone for each computer setup we have. This can't be right?

Comments

snibchi1 wrote on 5/31/2022, 11:11 AM

That sure is annoying. But as a responsible administrator of a server/client architecture, you certainly have at least one backup.
After replays, you can then get in touch with MAGIX.

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DarkMinds wrote on 5/31/2022, 11:16 AM

I have actually written them plenty of times in the past. They can drag a fix out for a month or longer and I've never gotten anything resolved by contacting them. No USA number, no chatbox, and takes 2-4 days for each comment back. Always starts with "do you have the latest updates installed? So, 2-4 days for each response. Expect 10-15 responses... so do the math. lol. Thanks though. :)

DarkMinds wrote on 5/31/2022, 11:18 AM

I've had EVERY version of Vegas. So, to be fair... Sony wasn't any better. They charged $30 a question and almost never solved the issue either. :(

snibchi1 wrote on 5/31/2022, 11:32 AM

I agree with you. An update always includes a decent migration tool.

Write your problem here:

VEGAS Pro 19 Update 5 (Build 636) (vegascreativesoftware.info)

 

Last changed by snibchi1 on 5/31/2022, 11:41 AM, changed a total of 1 times.

Audiovisuelle Geräte

  • Canon EOS 6D
  • Canon EOS 450D
  • Nicon Coolpix S7000
  • AC800 Actioncam
  • Sony HDR-SR5

Hardware-Ausstattung

  • Monitor: LG Ultrawide 34UC79G
  • Tastatur: MSI GK 50 Elite
  • Maus: Corsair M65 PRO RGB
  • Gehäuse: CooMas HAF X 942-KKN1 ATX
  • PSU: be quiet! Dark P. Pro P11 850W ATX24
  • Board: MSI MEG X570 ACE (Bios 7C35 v 1.F0, 2021-06-21)
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Software

  • Windows 11 Pro 21H2 (Build 22000.795)
  • MAGIX Vegas Pro 14 - 19 (Build 643)
  • MAGIX Photostory Deluxe 21.02.120 (UDP3)
  • Sound Forge Pro 14, Studio 15
  • ADOBE Master Suite CS6, CC
  • Plugins
    • iZotope Nectar Elements
    • Sony Vocal Eraser
DarkMinds wrote on 5/31/2022, 11:41 AM

We sure hope so. That would be great. I appreciate your help.

 

DarkMinds wrote on 5/31/2022, 12:32 PM

Yeah, so it's default everything as if it's a new version. I wonder if Magix knows it costs small companies like us thousands in labor every time they do this. Days of fixing and researching where our settings went. I just spent an hour trying to figure out where Quicktime went. JFC. I really wish they would think before releasing.

jetdv wrote on 5/31/2022, 2:51 PM

If you look at the official announcement, it says:

*Projects saved with build 636 cannot be opened in earlier versions of VEGAS Pro 19.

This is why it had to do a full reset of all settings.

lan-mLMC wrote on 6/1/2022, 5:12 AM

If you look at the official announcement, it says:

*Projects saved with build 636 cannot be opened in earlier versions of VEGAS Pro 19.

This is why it had to do a full reset of all settings.

That (new projects are not compatible with older builds) actually does not necessarily need to delete user data. There is no equivalence between the two. 

The cause of this problem appears to be that the developers desire to transfer user data from the registry to a file called "persist. Prefs", and then delete the registry.

Unfortunately, it seems that they mistakenly thought they had successfully transfered (actually they failed in transfering user data) and proceeded to delete entries of the registry. This resulted in the permanent loss of user data in the registry and "persist. Prefs" also did not successfully store user data from registry.

VEGASDerek wrote on 6/1/2022, 7:55 AM

No data should be deleted from the registry in the process of transferring the data to the new preference file. This was specifically done to ensure you could go back to an older version. The loss of the settings being reported is something we have not reproduced here in-house. Our QA person will attempt to reproduce this problem. We need to determine what the common factor is between those how are seeing the problem and those who are not.

Dexcon wrote on 6/1/2022, 8:22 AM

After reading the initial comment about this problem, I copy/pasted my not many Vegas presets before updating to b636; however, after updating, I found that my presets in Color Corrector, Levels, a few Vegas audio presets and saved render presets still appeared as options in b636. But, b636 was like installing a brand new version of Vegas Pro because Options/Preferences settings (all of them) weren't retained at all and had to be reset. Certainly unexpected with an update, but overall for me a minor inconvenience. Also, Options/Customise Timeline Toolbar reverted to default and had to be reset. I imagine that I'll find more given time.

Cameras: Sony FDR-AX100E; GoPro Hero 8 Black

Installed: Vegas Pro 16 Edit, Vegas Pro 17 Edit, Vegas Pro 18, Vegas Pro 19 Edit, Vegas Pro 20 Edit, HitFilm Pro 2021.3, BCC 2022.5.1, Mocha Pro 2022.5.1, Ignite Pro, NBFX TotalFX 7, Sound Forge Pro 16, SpectraLayers Pro 9, iZotope RX9 Advanced

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E & F drives: 2 x 2TB Barracuda HDDs 2.5"

 

lan-mLMC wrote on 6/1/2022, 8:35 AM

@VEGASDerek 

No data should be deleted from the registry in the process of transferring the data to the new preference file.

I originally had about 142 entries in 【HKEY_CURRENT_USER\SOFTWARE\Sony Creative Software\Vegas Pro\19.0\Metrics\Application】.  

After installing the new build, it was down to about 43, so build 636 removed about 100 of my entries from that registry.  Permanently deleted. Can't get it back.  

And I guess it will delete more other entries in 【HKEY_CURRENT_USER\SOFTWARE\Sony Creative Software\Vegas Pro\19.0】.

Steve_Rhoden wrote on 6/1/2022, 9:11 AM

What i do is save all my registry Entries, Presets etc. on my back up drive, after every new Vegas install i re-apply everything..... Doing this is the only way to save you headaches after a new install.

3d87c4 wrote on 6/1/2022, 2:24 PM

Yikes! What, specifically, can/should I do to avoid this? I just downloaded the update, but want to be sure my render settings don't disappear...

Where are registry entries, presets, etc. stored?

RogerS wrote on 6/1/2022, 2:31 PM

I didn't see any change in render settings- all the custom ones are still there. They aren't starred as favorites but I'm not sure if that's a change with this version or a previous update.

Dexcon wrote on 6/1/2022, 5:59 PM

@3d87c4 

Custom presets can be found in ('Hidden Items' needs to be activated in Windows Explorer in order to see the first 2 items):

Render - C:\Users\user name\AppData\Roaming\VEGAS\Render Templates

Window Layouts - C:\Users\user name\AppData\Roaming\VEGAS Pro\19.0

Vegas VFX - C:\Documents\OFX Presets

Cameras: Sony FDR-AX100E; GoPro Hero 8 Black

Installed: Vegas Pro 16 Edit, Vegas Pro 17 Edit, Vegas Pro 18, Vegas Pro 19 Edit, Vegas Pro 20 Edit, HitFilm Pro 2021.3, BCC 2022.5.1, Mocha Pro 2022.5.1, Ignite Pro, NBFX TotalFX 7, Sound Forge Pro 16, SpectraLayers Pro 9, iZotope RX9 Advanced

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64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 1TB M.2 PCIe NVMe SSD

D drive: 6TB WD 7200 rpm Black HDD 3.5"

E & F drives: 2 x 2TB Barracuda HDDs 2.5"

 

Mindmatter wrote on 6/2/2022, 1:51 AM

I too had to reconfigure all the toolbars, window layouts, preferences etc. It was ike installing Vegas completely from scratch. FX presets were still there though.

Last changed by Mindmatter on 6/2/2022, 1:53 AM, changed a total of 1 times.

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diverG wrote on 6/2/2022, 4:40 AM

@Dexcon

Useful info as these folders are accessible from a disk image without the need to a full restore. Confirmed from Macrium Reflect by mounting a disk image & copying saved folders across.

Thank you.

Last changed by diverG on 6/2/2022, 4:42 AM, changed a total of 1 times.

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