Preview window showing proxy on event with fx small lower left corner

wilri001 wrote on 10/10/2024, 7:16 PM
  1. 4k/UHD video source (maybe just larger than proxy)
  2. Make proxy
  3. Put preview window in PREVIEW/DRAFT mode to use proxy file
  4. Make some event fx. I did a crop of the center of the frame.

The preview window shows the proxy in a small part of the lower left corner of the preview window.

In may case of a crop in the center, the preview window is all black because the crop doesn't include the lower left corner where the proxy is showing.

It's as if the smaller proxy file wasn't enlarged to the 4k source video size.

I've been on Vegas since v13 and never seen this. I'm on V22 build 191 (2nd build). Not sure if the first build had this problem.

I have made ticket 2024101017002429.

Comments

RogerS wrote on 10/10/2024, 8:24 PM

Here on my laptop (RTX 4060) I see an aspect ratio mismatch between source and proxy file with an original that's an odd aspect ratio.

I don't see a mismatch or issue with a normal UHD file (3840x2160) using pan/crop or the crop fx.

What resolution is your source material?

The second build of 22 is 122 not 191, so I assume that's what you are using.

 

wilri001 wrote on 10/10/2024, 8:34 PM

Roger, source is UHD 30fps and proxy is HD720 24fps.
And, yes, I'm on build 122!
So you made a Vegas proxy of your source file and are previewing it at PREVIEW/DRAFT quality after doing an event level crop?

RogerS wrote on 10/10/2024, 8:35 PM

Yes, that's correct as to what I did.

wilri001 wrote on 10/10/2024, 8:41 PM

There are 4 UHD source files. I did a crop on another file, and it's okay! So I renamed the bad proxy and I'm rebuilding it now. Perhaps there was some weird setting when the proxy was built??? I'll post when the proxy is built from this 1 hour file.

wilri001 wrote on 10/10/2024, 9:18 PM

The bad news is rebuilding the proxy file did not help.
The good news is the reason only 1 out of the 4 source files has this problem is that there is another condition!
The bad file has a media level fx! It's just color adjust, and you don't have to change anything - just have it. You can even unclick and not use it. Delete it, and it works correctly.

RogerS wrote on 10/10/2024, 9:32 PM

So all four of the source files are of the exact same type. The difference is a conflict with a mediaFx. What Fx is it exactly? Color grading panel or something else?

wilri001 wrote on 10/10/2024, 9:36 PM

I don't think it matters what the fx is. It does it with just the color corrector, or just levels.

RogerS wrote on 10/10/2024, 9:44 PM

Thanks, with that I can replicate it. It doesn't require any pan/crop or crop at the event level. Just adding media Fx to media with a proxy and viewing the proxy causes this issue.

 

wilri001 wrote on 10/10/2024, 9:46 PM

You're right! I was always zooming in on that file and thought it was both. I'll pass all the along in my open case to support. Thanks so much, Roger!

RogerS wrote on 10/10/2024, 9:50 PM

My pleasure, thanks for the clear steps to make it easy to replicate. Let us know what they say : )

RogerS wrote on 10/13/2024, 1:19 AM

@wilri001 If you add a LUT filter or CGP as a media Fx do you get a crash? While other Fx result in this location shift I'm getting a hard crash with these.

wilri001 wrote on 10/19/2024, 2:47 AM

Roger, Sorry, but I don't use LUTs or the color grading tool. No reply to my ticket yet.

wilri001 wrote on 12/11/2024, 7:10 AM

My ticket to fix this was closed about a month ago with an automated email. The next build does not fix it. I was totally ignored. Back to using v21.

zzzzzz9125 wrote on 12/11/2024, 7:55 AM

My ticket to fix this was closed about a month ago with an automated email. The next build does not fix it. I was totally ignored. Back to using v21.

@wilri001 Why didn't you try 22 build 194?

In the update log for 22 build 194:

Creating a mask in the Pan/Crop tool now works as expected when the Preview window is set to Preview quality 

It was marked as solved in 22 build 194. I'm also able to verify that this problem existed in older versions, but no longer able to find this problem in 22 build 194. As long as you update to the latest version, you won't have this problem again.

If you find that it still exists in the latest version, please report it in detail so that we can help you.

Using VEGAS Pro 22 build 194 & VEGAS Pro 21 build 208.

Information about my PC:
Brand Name: HP VICTUS Laptop
System: Windows 11.0 (64-bit) 10.00.22631
CPU: 12th Gen Intel(R) Core(TM) i7-12700H
GPU: NVIDIA GeForce RTX 3050 Laptop GPU
GPU Driver: NVIDIA Studio Driver 560.70

wilri001 wrote on 12/11/2024, 8:09 AM

I did try build 194 and it is not fixed.

RogerS wrote on 12/11/2024, 8:11 AM

@wilri001 Could you share exactly how you triggered it? Which media level Fx did you use so we can repeat it?

zzzzzz9125 wrote on 12/11/2024, 8:20 AM

I did try build 194 and it is not fixed.

@wilri001 Sorry I was wrong. I mistook the present problem for another solved problem. After testing, it's indeed not fixed in 22 build 194...

The way to reproduce this problem is just as mentioned earlier in this thread: create a proxy for high-resolution media and add media FX to it.

Using VEGAS Pro 22 build 194 & VEGAS Pro 21 build 208.

Information about my PC:
Brand Name: HP VICTUS Laptop
System: Windows 11.0 (64-bit) 10.00.22631
CPU: 12th Gen Intel(R) Core(TM) i7-12700H
GPU: NVIDIA GeForce RTX 3050 Laptop GPU
GPU Driver: NVIDIA Studio Driver 560.70

wilri001 wrote on 12/11/2024, 8:25 AM

I'm applying color correction and then pan/crop this morning. I don't think it matters which fx because I know I tried others 2 months ago when I first discovered the problem. And I just tried a second test, and I just had to apply the color correction and the preview window showed a smaller picture without doing any cropping.

wilri001 wrote on 12/11/2024, 8:31 AM

@zzzzzz9125 is it Magix policy to close tickets without fixing the problem? Note that the automated email did not say the problem was fixed. It just said "you opened a ticket and it was closed. How was your experience?". My very unhappy response has been ignored, too. I am a software developer in my "day job" and I'm sure I would be fired by my company for treating customers this way.

Reyfox wrote on 12/11/2024, 8:44 AM

@wilri001 I have a similar spec PC as yours. I also edit UHD 4K, but have never used proxy editing. My source footage is from Panasonic. A lot is 422 10bit 150Mb/s. My Preview is mostly Best or Good, Full or Half.

I've used both event Pan/Crop and color grading from the Color Panel. Everything displays as it should. What specifically are you doing with the footage and how?

A couple of questions. What AMD GPU driver are you now using? Can you share via the cloud, a small sample of unedited footage? I'll give it a test. Can you show screen shots of before you work the clip, screenshot of what you are doing in Pan/Crop and your color settings?

 

Last changed by Reyfox on 12/11/2024, 8:46 AM, changed a total of 2 times.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 24.12.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

zzzzzz9125 wrote on 12/11/2024, 8:59 AM

I have a similar spec PC as yours. I also edit UHD 4K, but have never used proxy editing. My source footage is from Panasonic. A lot is 422 10bit 150Mb/s. My Preview is mostly Best or Good, Full or Half.

I've used both event Pan/Crop and color grading from the Color Panel. Everything displays as it should. What specifically are you doing with the footage and how?

A couple of questions. What AMD GPU driver are you now using? Can you share via the cloud, a small sample of unedited footage? I'll give it a test. Can you show screen shots of before you work the clip, screenshot of what you are doing in Pan/Crop and your color settings?

@Reyfox  After the following three steps, I'm able to reproduce this bug:

  1. Create a video proxy for high-resolution video footage.
  2. Adjust the preview level to draft or preview. Only these two preview levels use proxy files.
  3. Add any FX to this media (not events!) .

It doesn't seem to be related to a specific GPU, for I'm using NVIDIA RTX 3050.

Last changed by zzzzzz9125 on 12/11/2024, 9:00 AM, changed a total of 1 times.

Using VEGAS Pro 22 build 194 & VEGAS Pro 21 build 208.

Information about my PC:
Brand Name: HP VICTUS Laptop
System: Windows 11.0 (64-bit) 10.00.22631
CPU: 12th Gen Intel(R) Core(TM) i7-12700H
GPU: NVIDIA GeForce RTX 3050 Laptop GPU
GPU Driver: NVIDIA Studio Driver 560.70

RogerS wrote on 12/11/2024, 9:26 AM

I'm applying color correction and then pan/crop this morning. I don't think it matters which fx because I know I tried others 2 months ago when I first discovered the problem. And I just tried a second test, and I just had to apply the color correction and the preview window showed a smaller picture without doing any cropping.

Thanks for confirming - that's all I needed.

I'll retest proxy files when I get a chance as there were multiple issues last time I checked. I also saw this with my NVIDIA systems.

Reyfox wrote on 12/11/2024, 9:49 AM

@zzzzzz9125, I must be missing something. @wilri001 says "Make some event fx. I did a crop of the center of the frame." in the original post (#4). You say add FX to the media (guessing while it is in the Project Media tab)?

I've created a proxy of a 4K file (it is in the same folder as the original file (P1001771.MOV.sfvp0), changed Preview to Preview>Half, drop file on the timeline, adding any effects and it appears correctly.

Adding a Media Effect from with the Project Media tab, it appears correctly in the Preview window (Preview>Half).

Scratching my head.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 24.12.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

john_dennis wrote on 12/11/2024, 9:50 AM

@zzzzzz9125 @RogerS

I can reproduce with the Intel UHD770.