program hanging and slow to open, wont import medi

norumba wrote on 8/30/2012, 4:27 AM

Hi folks, hope you can help here --- im at a loss.

running Vegas Movie Studio Platinum 9.0, Windows XP Pro, Pentium 4, 3 gig, 1 gig of Ram.

I have two projects im working on -- "A" and a backup with slight variation in the edits, called "B". I have about 58 assets in each one after running " clean up media". About 15 min of HD MP4 video, wave files, several jpgs, etc.

I successfully added 3 more MP4 clips to the media folder for project A and marked them in trimmer, etc, 2 days ago -- but now project A hangs at 24% of loading files on open . I have to use task manager to abort.

so I tried importing them into project B, one at a time, but it crashed repeatedly. when trying to import media. I was able to import one of the files, but subsequent attempts the mouse will not register when trying to hover the media file icon in the "import media" process. Again, I have to use task manager to abort.

I was able to copy the following info on a report error prompt:

szAppName : VegasMovieStudioPE90.exe szAppVer : 9.0.0.92
szModName : hungapp szModVer : 0.0.0.0 offset : 00000000

I downloaded and tried to run the Sony Diag tool, but it also crashed!

I have noticed that a few days prior to this , the program has been increasingly slow to open, and the progress bar during opening will sometimes hang or freeze up, but will get "unstuck" by simply moving the mouse over the splash screen.

Cant make or heads or tails of it , but its stopped my project cold :( please help!

Comments

Steve Grisetti wrote on 8/30/2012, 7:16 AM

In all honesty, your system is a bit underpowered for editing MP4 hi-def video. As a matter of fact, I'm surprised you can even run Windows XP with only 1 gig of RAM! I'd recommend you run at least 4 gigs if you want to edit video.

You also don't say how much free, clean, defragmented space is on your hard drive -- but if you're down below 20-25 gigs of free and defragmented space on your C drive, your program barely has room to open or work with the files.

In fact, that could be why you were able to do it in the past but you can't now. Your little hard drive is too full of junk and fragmentation.

But clear off a good 20-30 gigs of space and upgrade to 4 gigs of RAM and you may get by. Although a Pentium 4 is a pretty old processor. You're only going to get so far with it -- at least while editing MP4s. (You'd be fine with miniDV footage -- although, even then, I'd recommend the RAM upgrade.)

norumba wrote on 8/30/2012, 9:51 AM

thanks, that gives some ideas.... my hard drive is pretty big -- 500 gig... i have 122 gigs free and defragger says 26% available free space. I will defrag it , see if that helps.

I tried copying the bak file to another folder, renaming it and opening it, but i got the same result.

DocSatori wrote on 8/30/2012, 10:16 AM

Go to:

C:\Documents and Settings\<username>\Application Data\Sony\<program name>\<version number>/

Delete:

ExplorerFavorites.txt

Restart application and retry opening file A.

Can't hurt (much).

norumba wrote on 8/30/2012, 7:58 PM

Hi Doc,
Thanks for the suggestion -- followed your steps but that didnt work for either project -- same problems as before. I'll continue with the defrag, and if that doesnt help, then i'll look into whats involved with a reinstall....

norumba wrote on 8/31/2012, 8:30 AM

so the defrag is complete but that didnt work either. Am i looking at a reinstall?

TOG62 wrote on 8/31/2012, 9:45 AM

If you have any spare slots I'd definitely consider more RAM.

norumba wrote on 8/31/2012, 11:31 PM

havent opened the case yet, but ill check. i did get into computer settings and allocated more to virtual memory., which sped things up a litle bit more, but still the same respective errors for both projects...