Red Screen while preview

j-v wrote on 10/29/2019, 5:51 PM

How should we get any idea while we know nothing about your sourcefiles, projectsettings, preview settings, settings of options/preferences/"video" and "file I/0".
Look here how to give that info: https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

Abs72 wrote on 10/29/2019, 6:10 PM

Damn ... lol I feel sick looking at that thread!

However thanks for the heads up. Please find the information below:

File details:

General
Complete name : C:\Users\****\Desktop\Computer videos\P1000741.MP4
Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42 (mp42/avc1)
File size : 399 MiB
Duration : 2 min 3 s
Overall bit rate mode : Variable
Overall bit rate : 27.2 Mb/s
Encoded date : UTC 2019-10-02 00:44:34
Tagged date : UTC 2019-10-02 00:44:34
PANA : DMC-G85

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.2
Format settings : CABAC / 2 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 2 frames
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 2 min 3 s
Bit rate mode : Variable
Bit rate : 27.0 Mb/s
Maximum bit rate : 36.9 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 59.940 (60000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.218
Stream size : 397 MiB (99%)
Encoded date : UTC 2019-10-02 00:44:34
Tagged date : UTC 2019-10-02 00:44:34
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : avcC

Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 2 min 3 s
Source duration : 2 min 3 s
Bit rate mode : Constant
Bit rate : 128 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 46.875 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 1.84 MiB (0%)
Source stream size : 1.84 MiB (0%)
Encoded date : UTC 2019-10-02 00:44:34
Tagged date : UTC 2019-10-02 00:44:34

New Project Settings:

Windows Version:

Windows 10 Pro Version 1903 (OS Build 18362.449)

Vegas Pro Version:

17.0 Build 321

GFX Driver:

GeForce Version 441.08 (Nvidia GeForce RTX 2080)

Camera used:

lumix g85 panasonic

Video Preference Settings:

Do you need anymore information?

Thanks

j-v wrote on 10/29/2019, 6:29 PM

1. Don't use an interlaced video projectsetting using progressive files.

2. Lower your Dynamic Ram Preview to 200 or 0 unless you use for your whole timeline previewing the Dynamic Ram Preview from the Options menu. In that case why????????

3. Use not the latest gamedrivers for the use of Vegas but the latest Studio driver like mine from signature.

Abs72 wrote on 10/29/2019, 6:41 PM

Thanks @j-v

1. How do I go on about changing the setting from progressive to interlaced?

2. I have 32gig of ram so I thought I increase the Dynamic Ram Preview as i have spare ram to use

3. Thats interesting... I guess that will effect me playing games right?

Will need to find a way to create 2 windows profiles one for gaming and one for studio drivers!

NickHope wrote on 10/29/2019, 11:36 PM

1. How do I go on about changing the setting from progressive to interlaced?

Project Properties > Field order > None (progressive scan)

You can match your media's properties with the button in the top right of that window.

2. I have 32gig of ram so I thought I increase the Dynamic Ram Preview as i have spare ram to use

It is not as simple as that. This setting is mysterious. Try 200 or 0 as j-v says.

Also, you didn't say whether "Enable Hardware Decoding for supported formats" is enabled or not. See part C7 in the thread j-v linked to.

j-v wrote on 10/30/2019, 4:34 AM

See part C7 in the thread j-v linked to.

@NickHope
Is that part C7 pointing to the right Vegas 17 Option?

Abs72 wrote on 10/30/2019, 4:47 AM

Thanks for all your help so far!

Ok So I did what you said above and am still getting the red screen.

Please find output from Part C7:

j-v wrote on 10/30/2019, 5:01 AM

I did not say that because I think with your hardware and those sources and project it is not needed.

But sometimes with heavy 4K files it can help , but you choosed the wrong decoder, you must choose the Nvidia

NickHope wrote on 10/30/2019, 5:02 AM

See part C7 in the thread j-v linked to.

@NickHope
Is that part C7 pointing to the right Vegas 17 Option?

@j-v Fixed (changed "Video" to "File I/O"). Thanks.

@Abs72 So another thing you could try would be to disable hardware decoding. But playback performance will probably suffer.

Abs72 wrote on 10/30/2019, 5:33 AM

Ok guys,

Thanks again for all your comments above.

I changed the decoder to Nvidia and restarted VP17 and still got the red screen.

I disabled decoder and restarted VP17 and application crashed.

I enabled decoder with Nvidia and set DRam to 200, restarted VP17 and so far I have had no red screens or crashes.

So maybe this fixed it. Will test for the next couple of days and see what happens.

Appreciate your help 🍔🍟

j-v wrote on 10/30/2019, 5:47 AM

@Abs72

Reading this

I enabled decoder with Nvidia and set DRam to 200, restarted VP17 and so far I have had no red screens or crashes.

I think you fumble around too much with settings and while these are the settings Vegas uses at the first start after installation, I think to help you also for problems that also could arise through your own changes, the best is to reset the program to the situation after that first install.
Look here how to manage: https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

NickHope wrote on 10/30/2019, 5:52 AM

What @NickHope told you about part C7 is a wrong one for decoding.
That picture is pointing at the MKV reader and that has nothing to do with this problem of you.

@j-v The arrow is supposed to be pointing at "Enable Hardware Decoding for supported formats", not the MKV reader.

But I may revise it to make that even clearer.

You must there choose the hardware decoder and to me your best seems to be the Nvidia NV Decoder. Sorry Nick.

I agree that Abs72 should try the NVIDIA NVDEC decoder, before trying to disable hardware decoding completely. Previously I missed the fact that Intel QSV was selected.

Abs72 wrote on 10/30/2019, 5:53 AM

yeah I used online tutorials, trying to get the best of my hardware and get the best performance.

Zaither-P wrote on 10/30/2019, 12:44 PM

A while ago I had this same issue, I found that using a different older nvidia driver fixed this. I'd suggest trying different driver versions or using nvidia's creator ready drivers.

Abs72 wrote on 10/30/2019, 1:08 PM

A while ago I had this same issue, I found that using a different older nvidia driver fixed this. I'd suggest trying different driver versions or using nvidia's creator ready drivers.

Will do, thanks

VEGASPascal wrote on 10/31/2019, 8:26 AM

A red frame is a VEGAS hint that the GPU returns an error with "internal ressources". Please add the vegas170.exe to your NVIDIA control panel.

Abs72 wrote on 10/31/2019, 8:43 AM

A red frame is a VEGAS hint that the GPU returns an error with "internal ressources". Please add the vegas170.exe to your NVIDIA control panel.

Do you mean this?

Red Screen while preview - Vegas Pro 17

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