Comments

Dexcon wrote on 6/2/2021, 4:53 AM

Please refer to point 9 in the trouble shooting guide:

https://www.vegascreativesoftware.info/us/forum/vegas-pro-faqs-and-troubleshooting-guides--104787/

If your DVD Architect is version 7 (released by MAGIX), follow the advice to de-activate any current activations via your MAGIX My Account.

However, if your DVD Architect is version 6 or earlier (released by Sony), you' need to follow the advice to contact support in order to get the installation count reset.

Last changed by Dexcon on 6/2/2021, 5:10 AM, changed a total of 1 times.

Dell Alienware Aurora 11

Windows 10 Home

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 1TB M.2 PCIe NVMe SSD

D drive: 6TB WD 7200 rpm Black HDD 3.5"

E & F drives: 2 x 2TB Barracuda HDDs 2.5"

 

Teagan wrote on 6/2/2021, 10:35 AM

If you can't find the "uninstall" option in Windows' "uninstall a program" list, you might have to use CCleaner to "delete" the entry of it being installed from the system instead of just uninstalling it. It is probably a registery entry that is hard to delete manually. This can happen if you installed it on a drive that you no longer have attached, among other reasons.

In CCleaner go to Tools on the left > Uninstall > click on DVDA7 and then "Delete" NOT "uninstall".

Then reinstall normally.

bernd-schwarzer wrote on 6/2/2021, 4:25 PM

If you can't find the "uninstall" option in Windows' "uninstall a program" list, you might have to use CCleaner to "delete" the entry of it being installed from the system instead of just uninstalling it. It is probably a registery entry that is hard to delete manually. This can happen if you installed it on a drive that you no longer have attached, among other reasons.

In CCleaner go to Tools on the left > Uninstall > click on DVDA7 and then "Delete" NOT "uninstall".

Then reinstall normally.

 

bernd-schwarzer wrote on 6/2/2021, 4:30 PM

ccleaner can,t do it, says it cannot delete msi installer and the unistaller won,t work either, sorry, but thanks anyway

john-baker wrote on 7/7/2021, 1:07 PM

@bernd-schwarzer

Hi

See this Microsoft article and follow the instructions there, then try uninstalling the program.

HTH

John EB
Forum Moderator

Lateral thinking can get things done!

VPX, MEP Premium, MEP Pro Premium, Video Pro X4, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015, DVD Architect 7 build 100..

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.