Comments

EricLNZ wrote on 8/4/2022, 9:08 PM

It looks like your VMS14 Platinum is having a problem decoding the file. I'm not familiar with the options in VMS14. But anyway let's start with details of your problem mp4 file as we need to find out what's inside it. Please provide detailed media info. Instructions here in this link https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

David-French wrote on 8/5/2022, 9:07 AM

It looks like your VMS14 Platinum is having a problem decoding the file. I'm not familiar with the options in VMS14. But anyway let's start with details of your problem mp4 file as we need to find out what's inside it. Please provide detailed media info. Instructions here in this link https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

I actually have three problem mp4 files. First are the MediaInfo for them:

 

General
Complete name                            : D:\Users\David\Documents\Movie Studio 14.0 Platinum Projects\Sonic the Hedgehog Interactive Movie\High Score (English).mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (mp42/isom)
File size                                : 9.96 MiB
Duration                                 : 57 s 99 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 1 463 kb/s
Encoded date                             : UTC 2022-08-03 00:20:59
Tagged date                              : UTC 2022-08-03 00:20:59

Video
ID                                       : 2
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Main@L3
Format settings                          : CABAC / 3 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 3 frames
Format settings, GOP                     : M=4, N=15
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 57 s 99 ms
Bit rate mode                            : Variable
Bit rate                                 : 1 331 kb/s
Maximum bit rate                         : 1 600 kb/s
Width                                    : 640 pixels
Height                                   : 480 pixels
Display aspect ratio                     : 4:3
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Standard                                 : NTSC
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.181
Stream size                              : 9.06 MiB (91%)
Language                                 : English
Encoded date                             : UTC 2022-08-03 00:20:59
Tagged date                              : UTC 2022-08-03 00:20:59
Color range                              : Limited
Codec configuration box                  : avcC

Audio
ID                                       : 1
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 57 s 45 ms
Bit rate mode                            : Constant
Bit rate                                 : 128 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 892 KiB (9%)
Language                                 : English
Encoded date                             : UTC 2022-08-03 00:20:59
Tagged date                              : UTC 2022-08-03 00:20:59
 

General
Complete name                            : D:\Users\David\Documents\Movie Studio 14.0 Platinum Projects\Sonic the Hedgehog Interactive Movie\Levels (English).mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (mp42/isom)
File size                                : 282 MiB
Duration                                 : 34 min 41 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 1 135 kb/s
Encoded date                             : UTC 2022-08-02 01:00:51
Tagged date                              : UTC 2022-08-02 01:00:51

Video
ID                                       : 2
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Main@L3
Format settings                          : CABAC / 3 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 3 frames
Format settings, GOP                     : M=4, N=15
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 34 min 41 s
Bit rate mode                            : Variable
Bit rate                                 : 1 002 kb/s
Maximum bit rate                         : 1 600 kb/s
Width                                    : 640 pixels
Height                                   : 480 pixels
Display aspect ratio                     : 4:3
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Standard                                 : NTSC
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.136
Stream size                              : 249 MiB (88%)
Language                                 : English
Encoded date                             : UTC 2022-08-02 01:00:51
Tagged date                              : UTC 2022-08-02 01:00:51
Color range                              : Limited
Codec configuration box                  : avcC

Audio
ID                                       : 1
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 34 min 41 s
Bit rate mode                            : Constant
Bit rate                                 : 128 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 31.8 MiB (11%)
Language                                 : English
Encoded date                             : UTC 2022-08-02 01:00:51
Tagged date                              : UTC 2022-08-02 01:00:51

 

General
Complete name                            : D:\Users\David\Documents\Movie Studio 14.0 Platinum Projects\Sonic the Hedgehog Interactive Movie\Stationary UI.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (mp42/isom)
File size                                : 123 KiB
Duration                                 : 534 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 1 888 kb/s
Encoded date                             : UTC 2022-08-03 01:06:46
Tagged date                              : UTC 2022-08-03 01:06:46

Video
ID                                       : 2
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Main@L3
Format settings                          : CABAC / 3 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 3 frames
Format settings, GOP                     : M=2, N=3
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 534 ms
Bit rate mode                            : Variable
Bit rate                                 : 1 754 kb/s
Maximum bit rate                         : 1 600 kb/s
Width                                    : 640 pixels
Height                                   : 480 pixels
Display aspect ratio                     : 4:3
Frame rate mode                          : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Standard                                 : NTSC
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.190
Stream size                              : 114 KiB (93%)
Language                                 : English
Encoded date                             : UTC 2022-08-03 01:06:46
Tagged date                              : UTC 2022-08-03 01:06:46
Color range                              : Limited
Codec configuration box                  : avcC

Audio
ID                                       : 1
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 491 ms
Bit rate mode                            : Constant
Bit rate                                 : 128 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 7.32 KiB (6%)
Language                                 : English
Encoded date                             : UTC 2022-08-03 01:06:46
Tagged date                              : UTC 2022-08-03 01:06:46

 

And here are the File Properties in Movie Studio:
 

General
  Name: High Score (English).mp4
  Folder: D:\Users\David\Documents\Movie Studio 14.0 Platinum Projects\Sonic the Hedgehog Interactive Movie
  Type: AVC
  Size: 10.20 MB (10,444,829 bytes)
  Created: Tuesday, August 2, 2022, 8:20:59 PM
  Modified: Tuesday, August 2, 2022, 8:20:59 PM
  Accessed: Friday, August 5, 2022, 9:15:51 AM
  Attributes: Archive

Streams
  Video: 00:00:57.015, 23.976 fps progressive, 640x480x12, AVC
  Audio: 00:00:57.045, 48,000 Hz, Stereo, AAC

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: compoundplug.dll
  Folder: C:\Program Files\VEGAS\Movie Studio Platinum 14.0\FileIO Plug-Ins\compoundplug
  Format: AVC
  Version: Version 14.0 (Build 91)
  Company: MAGIX Computer Products Intl. Co.

 

General
  Name: Levels (English).mp4
  Folder: D:\Users\David\Documents\Movie Studio 14.0 Platinum Projects\Sonic the Hedgehog Interactive Movie
  Type: AVC
  Size: 288.29 MB (295,208,523 bytes)
  Created: Monday, August 1, 2022, 9:00:52 PM
  Modified: Monday, August 1, 2022, 9:00:57 PM
  Accessed: Friday, August 5, 2022, 9:15:26 AM
  Attributes: Archive

Streams
  Video: 00:34:41.371, 23.976 fps progressive, 640x480x12, AVC
  Audio: 00:34:41.408, 48,000 Hz, Stereo, AAC

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: compoundplug.dll
  Folder: C:\Program Files\VEGAS\Movie Studio Platinum 14.0\FileIO Plug-Ins\compoundplug
  Format: AVC
  Version: Version 14.0 (Build 91)
  Company: MAGIX Computer Products Intl. Co.

 

General
  Name: Stationary UI.mp4
  Folder: D:\Users\David\Documents\Movie Studio 14.0 Platinum Projects\Sonic the Hedgehog Interactive Movie
  Type: AVC
  Size: 123.05 KB (126,008 bytes)
  Created: Tuesday, August 2, 2022, 9:06:46 PM
  Modified: Tuesday, August 2, 2022, 9:06:46 PM
  Accessed: Friday, August 5, 2022, 9:15:52 AM
  Attributes: Archive

Streams
  Video: 00:00:00.501, 29.970 fps progressive, 640x480x12, AVC
  Audio: 00:00:00.491, 48,000 Hz, Stereo, AAC

ACID information
  ACID chunk: no
  Stretch chunk: no
  Stretch list: no
  Stretch info2: no
  Beat markers: no
  Detected beats: no

Other metadata
  Regions/markers: no
  Command markers: no

Media manager
  Media tags: no

Plug-In
  Name: compoundplug.dll
  Folder: C:\Program Files\VEGAS\Movie Studio Platinum 14.0\FileIO Plug-Ins\compoundplug
  Format: AVC
  Version: Version 14.0 (Build 91)
  Company: MAGIX Computer Products Intl. Co.

EricLNZ wrote on 8/7/2022, 5:05 AM

There's nothing in the Media Info, apart from low video bitrate, that strikes me as unusual.

Are you using GPU for decoding? Look through the Preferences to see if there's an option to switch it off, or if it's off switch it on. Unfortunately I only have VMS16 and 17 installed so cannot check.

j-v wrote on 8/7/2022, 7:13 AM

@David-French
I don't have that kind of files, so I can not test this problem on my MS14 installation.
If you can provide one of your problemfiles on a location as Dropbox so I can download it as it is, I will try it out for you.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 21H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti, Intel HD graphics 630
Laptop  :Asus EVO37T, W11 home version 21H2, CPU i7-10875H, 16 GB RAM, Intel UHD Graphics + NVIDIA GeForce RTX 2070. VP 19, 20 and VMS PL 17 are installed, both latest builds, Nvidia GPU driver version 516.94 Studiodriver and Intel GPU
driver 31.0.101.2111
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR !!!

Older Dutch tutorials of 3POINT and me: https://vimeo.com/vegasvideoforum

David-French wrote on 8/7/2022, 4:00 PM

There's nothing in the Media Info, apart from low video bitrate, that strikes me as unusual.

Are you using GPU for decoding? Look through the Preferences to see if there's an option to switch it off, or if it's off switch it on. Unfortunately I only have VMS16 and 17 installed so cannot check.

It wasn't on from what I could tell. Also probably should've mentioned that the problem files were rendered in the same MS program I loaded them into in the first place. And on top of that, the glitched frames also turn solid green with the GPU on. And they still have the glitched frames even when I re-render them with the GPU on.

David-French wrote on 8/7/2022, 4:14 PM

@David-French
I don't have that kind of files, so I can not test this problem on my MS14 installation.
If you can provide one of your problemfiles on a location as Dropbox so I can download it as it is, I will try it out for you.

Thanks, but I think @EricLNZ has it covered already. But if you'd like to help, then here's Dropbox links for all three problem files for you: https://www.dropbox.com/s/20wxbfngw0cmuh5/High%20Score%20%28English%29.mp4?dl=0
https://www.dropbox.com/s/rkvtapws7x70kvw/Levels%20%28English%29.mp4?dl=0
https://www.dropbox.com/s/0xyzuitaxf2vnjm/Stationary%20UI.mp4?dl=0

j-v wrote on 8/7/2022, 5:05 PM

Thank you for the files.
They all have a very low resolution of a former era.
Besides 1 they play normal in VMS 14 Pl.
The one not is a file of 0,5 sec with a total of 7 pics.
One of those pics is not normal but has that green striping.
Look at my made screenvideo

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 21H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti, Intel HD graphics 630
Laptop  :Asus EVO37T, W11 home version 21H2, CPU i7-10875H, 16 GB RAM, Intel UHD Graphics + NVIDIA GeForce RTX 2070. VP 19, 20 and VMS PL 17 are installed, both latest builds, Nvidia GPU driver version 516.94 Studiodriver and Intel GPU
driver 31.0.101.2111
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR !!!

Older Dutch tutorials of 3POINT and me: https://vimeo.com/vegasvideoforum

David-French wrote on 8/8/2022, 6:55 PM

Thank you for the files.
They all have a very low resolution of a former era.
Besides 1 they play normal in VMS 14 Pl.
The one not is a file of 0,5 sec with a total of 7 pics.
One of those pics is not normal but has that green striping.
Look at my made screenvideo

Yep, that's the issue. And the other two do have it as well. It requires a lot of looking to find them. On top of that, I was also trying to render them as Internet 480p 4:3, and it didn't do that before.