Hi Christian

Don't hold your breath you may like me be in for a long wait and even then your problem by not be solved by V9d

I have had a problem with V9 1st version it was admitted by Sony that the problem was in the software.

It was not solved in b or c

sony cust support really sucks and so do some of the Sony fanboys in this forum for who sony can do no wrong with the over priced and buggy world of Vegas editing

"sony cust support really sucks and so do some of the Sony fanboys in this forum for who sony can do no wrong with the over priced and buggy world of Vegas editing"

Now was that really necessary? Does it go a long way in solving the problem.... or just make people angry? Admittedly I have not been a part of this forum for very long, but (IMO)... far too many of these unnecessary "goading-type" comments are made.

Don't throw out the baby with the bath water.

VEGAS, Baby! YYYYeeeeeaaaaahhhhhh!!!!!!!!

Hi Rob

I hope you don't ever have to wait weeks and find sony cannot fix a problem you have with vegas

It is not nice to feel that sony have ripped me off by not fixing a problem and not offering to refund me the large cost of Vegas Pro

It is also not nice to find that another much cheaper NLE can do what Vegas cannot

Tempers do sadly get heated when Sony cust support cannot give a fix time and fanboys here go on about how great sony and Vegas is

no tech/customer support is perfect. SMS is lightyears better then most.

For sure I'm not holding my breath... my face would have turned from blue to white - already a long time ago ...

Mildly put - nonresponsiveness in ANY application is frustrating. It is especially bad when you use a "pro" software - professionally. Try to explain to your editing client that now we have to wait - again...and again... I have done it - now too many times - it is NOT funny at all. The next question that I get is: "why do you then edit on Vegas ?"... My answer: "Because I like it..". This is really starting to resemble a a "love-hate" affair.... I mean - working withthe VP9.0c.

I understand people's need to let out steam (I'll do it occasionally myself), but here again - the golden rule to count to ten (thousand or more), helps...

I want to use 9.0c because of the better AVCHD codces, better preview of HD on the timeline - and yes, among some other very valid reasons. One being that I have PAID for the extra features, and should assume that they already work in version c!!!

I am puzzled how many people see VP9.0c (or earlier versions of 9) hanging of freezing, without knowing what is really wrong. I hope these people all report to SCS. There seems to be onevery common nominator to this problem, that is - Vegas 9.0c, and probably WIN 7. Useless to look anywhere else, VP9.0c IS advertized to be WIN7 compatible...

I love the Vegas GUI and it's functionality. I'm not a fanboy in any sense, but I really like this program (at least all the parts of it - that works :). I don't edit on anything else - but sometimes I wonder if I should start to reconsider... Blind love is not good in the long run...

I am slowly starting to wonder about why SCS seems to neglect us users? Is it the bad economy that also causes Sony to cut on R&D resources, or reorganize the eggs in other baskets that gives a better profit? There are SO many pinpointed issues that waits to be repaired.

Take for example the HDV-capture problem. The scene detection function has been broken since at least VP7, and SCS has done NOTHING to fix it. I repeat - NOTHING!!! Is this neglectance - or what?

Anyhow - the scene detection is advertized as a feature, SCS just forgets to mention that you have manually cut from both ends from every clip, to make them usable.... Do we have to live with this - forewer? Is sadly seems so.... This is one thing that I will never accept, neither understand.

I want to keep this discussion clean, so just stick to the facts as we know it (simply report your real repeatable problems). I might already have stepped over the line with this post, since you can easily read my frustration, if not directly but at least between the lines. But I AM really frustrated.

SCS must be occasionally also be reading this forum, so our posts should here also have some kind of "impact". Even better (don't be lazy) - rise a "ticket" with the SCS support, as often you feel suitable!

I still think SCS should release bug fixes more often, since there are so many things that needs to be fixed. Some albeit small but irritating when they occur repeatedly. But you can live with them or work-around them. Some are bigger issues that are real showstoppers - as this non-responsitivity for periods up to more than one minute...

How would you feel if your text editor behaved the same? HOwever, such a thing would be easy to solve, there are many good and gratis alternatives, even with zero learning curves...

Im' fully aware of the fact that SCS releasing 9.0d is not a guarantee to bring a solution for the hangs, but I think that SCS cannot afford NOT to fix it - and ASAP!!!


Christian

"Software issue" or not, I am running 9c on a Win 7 ultimate system, both 32 and 64 bit, perfectly, not a problem to slow me down since building the new machine and loading it up.
Coming from a programming background, believe me, I know that no matter how "bullet-proof" you think your app is, it's NOT going to run on every machine out there.
Since 9c does seem to run very well on a LOT(if not most) of Vegas user's machines, there may be something slightly different in the configuration (hardware or system) on the ones that don't work well.
Maybe some of us that are having problems that others are not should do some trouble shooting of our own. If a solution is found, share it. If not, let SCS continue looking.

Interestingly I have seen the same temporary freeze in other applications on Win7 64 bit.
Most of the time (but far from all) have been when Win7 have failed in getting a sleeping HDD back on-line. It just freezes everything, and after 20+ seconds, you finally hear the HDD spin up. It is rare, but happens enough to have taken note of it.

The times I've seen it in Vegas have been because it was waiting for the HDD to spin back up.

The other times I have no idea what is going on, everything just freezes inexplicably.

Has everybody who has experienced these intermittent freeze problems checked to see if their motherboard drivers have been updated for the version of Windows they are running under? (I believe there is another recent Discussion Thread that references this) I recently purchased a i7-860 computer loaded with Windows 7 Home Premium 64-bit. I loaded Vegas Pro 9.0c 64-bit and I soon after, experienced a freeze.... I then went to the Intel website, found and installed updated Windows 7 64-bit chipset drivers for my motherboard ..... I haven't experienced a freeze since! Maybe it's a coincidence, but it's worth checking.
-Dan

"There seems to be onevery common nominator to this problem, that is - Vegas 9.0c, and probably WIN 7. Useless to look anywhere else, VP9.0c IS advertized to be WIN7 compatible..."

I could reproduce your issues with V9.0b and they remain after switching to V9.0c, all under WinXP. I can skirt around them for most of the work that I need to do, at the moment.

Bob.

"I hope you don't ever have to wait weeks and find sony cannot fix a problem you have with vegas"

So what does this have to do with making other people angry?? Very sorry your having issues, but is that the forum users' fault? I just don't get people who come on here saying.... sony sucks and F-off fanboys....blah, blah blah. What have the forum members (myself included) done to deserve such ill thought???

Comments like this David in my opinion are just simply better left OFF the board because the ONLY thing they can do are bad things. There is not a single shred of good that can happen with them.

Most of the time (but far from all) have been when Win7 have failed in getting a sleeping HDD back on-line. It just freezes everything, and after 20+ seconds, you finally hear the HDD spin up. It is rare, but happens enough to have taken note of it.

The times I've seen it in Vegas have been because it was waiting for the HDD to spin back up.

ditto. i went to power management and set NEVER turn off hd's. so far, no more freezes.

leslie

btw. i think it's set for 20 minutes default

"ditto. i went to power management and set NEVER turn off hd's."

I have 5 hard drives and have already made that adjustment. I STILL have 3 hard drives that continue to spin down (although not the win 7 drive). I wonder if there is some sort of software switch on the hard drives themselves?

USB drives are desinged to do that on their own

Rob Franks

There are. It is not something you can easily update though.
In Linux there is an application called hdparm (?) to manage these switches, including spin down time, however that kind of low level tampering with performance parameters could also brick the hard disk.

"USB drives are desinged to do that on their own "

I don't have any usb drives. They're all internal sata

"There are. It is not something you can easily update though."

Thanks. I think I would rather live with the spin down than risk bricking a drive!

Judging from Sony's latest NAMM blurb they are emphasizing Acid Pro and not saying anything about Cinescore being replaced.
JJK

I have exactly the same problems - freezing. No one succesfull rendering into MPEG2SD. 720/50P, 1080i are OK. I also have the win7, 64 bit.

Same here, problems with freezing in 9.0c mainly when rendering to SD.

I have to emphasize that 8.0c works fine in this respect (no freezing) on the same PC!!!

I have additionally to emphasize that the freezing has nothing to do with hard-disk spindowns, all disks involde are internal SATA disks set to continuous operation.

Please SCS, release a fix soon!

Christian

I also have internal sata drives that go to sleep no matter what I set them at. So I found a great program to fix the problem. It's called HDrive awake. I just start it before editing and it keeps all the drives awake. here is the link. It's small 1mb

http://download.cnet.com/HDrive-Awake/3000-2248_4-168361.html

I think that this post deserves a BUMP.

At least to inform users that the long non-responsive periods in Vegas might be caused because of an error in the external preview (via firewire). Just search the forum and you will find this post and a work-around.

And because that we need soon a release of 9.0d due to so many other recognized issues. When could that be? Personally I am not holding my breath, but I'm holding back two bigger projects in the hope to get these things fixed...

Christian

Christian