Strange problem with Magix Vegas Pro 15 after updating graphic driver

marcel-vossen wrote on 1/4/2024, 4:27 PM

Hi there,

I’ve made a very complex project this week in Vegas 15, and tried to increase performance by updating the drivers of my AMD RX 480 graphics card to the latest version 23.11.1.

After that, in my project the colors are acting very weird, for example the very first scene in my project should look like the lower part in my attachment, but if I don’t click on the Fx button to open te effects it looks blue like the upper part of the screenshot. 

Also other tracks have the wrong colors as if red is missing, while other layers look fine , this project worked 100% before updating the driver, and I also re-installed Vegas 15 to try if that fixes it. Do you recognise this, and can you tell me how to fix it?

These wrong blue colors are also in the rendered result, so I can't even finsh my project like this...

I also have NEVER been able to use the GPU acceleration in any Vegas version, if I turn it on, nothing happens in performance and the program crashes after working for a while, is there a solution for that too? 

Since Version 15 I’ve purchased versions 16,17,18 and 19, but they all turned out to be even more unstable….so thats why I  am still working in this old version… 

But now it seems as if even this version is also having trouble… 
I’m depending on Vegas for my work as a filmmaker.

Thanks in advance!

Comments

jetdv wrote on 1/4/2024, 5:11 PM

It's your video driver. If you revert back to the older one, it will be fine once again.

http://www.vegascreativesoftware.info/us/forum/what-is-the-best-amd-driver-at-the-moment-for-vp20--140706/

mark-y wrote on 1/4/2024, 5:12 PM

There are literally hundreds of posts on this exact issue on this forum.

You can access the solution for your problem all by yourself by using the handy Forum Search feature.

Going forward, there are hundreds of addititional resources and tutorials available to you:

https://www.vegascreativesoftware.info/us/forum/got-questions-consult-the-tutorials-first-please--120282/

marcel-vossen wrote on 1/5/2024, 3:17 AM

It's your video driver. If you revert back to the older one, it will be fine once again.

http://www.vegascreativesoftware.info/us/forum/what-is-the-best-amd-driver-at-the-moment-for-vp20--140706/

I see, thanks! I have disabled all the extra features in the AMD settings and that also seems to work. I am wondering if I need to install this AMD driver at all, since the GPU setting in Vegas doesn't seem to work anyway on my system? I also have an AMD Ryzen CPU BTW.

Or should I be able to use GPU acceleration on my RX 480 card?

Reyfox wrote on 1/9/2024, 11:59 AM

@marcel-vossen

As an AMD GPU user, and one that had the RX480 before upgrading to the RX 6700XT, the issue is with the current driver you are using. In VP21, that latest driver I am using is 23.12.1, and there is no color shift.

I do have VP18 installed and there is no color shift there either. Some AMD users suggest 23.7.2 driver.

I would try that driver. Use AMD's cleanup utility which will boot your system into safe mode to remove the driver. Or you can try Display Driver Uninstaller. Then install the GPU driver. Here is a LINK to previous AMD drivers.

 

Last changed by Reyfox on 1/9/2024, 11:59 AM, changed a total of 1 times.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.3.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

marcel-vossen wrote on 1/10/2024, 2:47 AM

@marcel-vossen

As an AMD GPU user, and one that had the RX480 before upgrading to the RX 6700XT, the issue is with the current driver you are using. In VP21, that latest driver I am using is 23.12.1, and there is no color shift.

I do have VP18 installed and there is no color shift there either. Some AMD users suggest 23.7.2 driver.

I would try that driver. Use AMD's cleanup utility which will boot your system into safe mode to remove the driver. Or you can try Display Driver Uninstaller. Then install the GPU driver. Here is a LINK to previous AMD drivers.

 

Thanks, I already downgraded to an older version of the driver to avoid any strange effects on my system, how can they bring out such a mess of a driver is beyond my comprehension...it even messed up the playback of videos in PowerDVD and Window media player.
 

Were you able to use the GPU acceleration in Vegas though when you had the RX 480 card? Does it make a huge difference in the ability of the system to preview the timeline? I havent been using the GPU for years since it always crashes Vegas too often. I have an AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz CPU with 32Gb of RAM in my system. Normal video edits playback fine without it, but I often make projects with multiple layers of greenscreened HD content, thats where it gets hard to preview the timeline in realtime for the lipsyncing.....The strange thing is that it doesn't seem to make a lot of difference if I playback at draft quality or best , the performance is about the same, but in draft the image turns into a distorted mess all the time. Not in any way this seems ok, and how it should be, but that has been my experience with almost all the updates of Vegas over the years...I still work in Version 15 because every version I bought after that, up until 19 was totally unstable on my PC... I had to choose between low performance and old software and frequent freezes/crashes.

Reyfox wrote on 1/10/2024, 8:51 AM

When I had the card installed, yes, GPU acceleration was there. Using the GPU does make a difference in most areas. So I have it enabled. You can open Task Manager and see the performance using the GPU vs CPU only. For me, my all AMD build has been rock solid stable. And I mean editing for 6 hours using keyboard shortcuts, Boris FX, color panel, titles, whatever I needed. But mind you, I always do incremental saves while working if I don't want to have to recreate the project. I never use Ctrl+S.

Playing back anything in Draft, look at the resolution it is being displayed, 480x270. It has it's purposes for smoother timeline playback, but what will make the biggest difference is computer hardware. Support for the RX480 is at it's end. No more driver updates. It has been around, and has served me well, since 2016. It's 2024 now. I fully understand using a version of the software that works well with your hardware. But you also have to understand that newer software will require newer hardware to work more smoothly. Sadly, that's the way things go. So, I upgrade my hardware to keep up with the new software. That is, if I want to use it.

I have Happy Otter Scripts and Vegasaur on my computer. I will do test rendering with HOS KwikPreview of Vegasaur Quick Render to see how things look on a multi-track timeline. You have to consider what the computer has to do with all that information, and how fast it can be done. I would think that VP19 would be solid. It was for me with my "older" computer which had the 3900X and RX480.

What OS are you using? Whenever I do a new computer build, I start with a fresh OS. Heck, you can add another drive to your computer and do the same thing. I have both my old C: drive with Win 10 Pro on it, and a new NVME with Win 11 Pro on it. I can choose which I want to boot to when first starting the computer. With Gigabyte motherboards, it's F12, choose the drive and off I go.

marcel-vossen wrote on 1/10/2024, 12:56 PM

When I had the card installed, yes, GPU acceleration was there. Using the GPU does make a difference in most areas. So I have it enabled. You can open Task Manager and see the performance using the GPU vs CPU only. For me, my all AMD build has been rock solid stable. And I mean editing for 6 hours using keyboard shortcuts, Boris FX, color panel, titles, whatever I needed. But mind you, I always do incremental saves while working if I don't want to have to recreate the project. I never use Ctrl+S.

Playing back anything in Draft, look at the resolution it is being displayed, 480x270. It has it's purposes for smoother timeline playback, but what will make the biggest difference is computer hardware. Support for the RX480 is at it's end. No more driver updates. It has been around, and has served me well, since 2016. It's 2024 now. I fully understand using a version of the software that works well with your hardware. But you also have to understand that newer software will require newer hardware to work more smoothly. Sadly, that's the way things go. So, I upgrade my hardware to keep up with the new software. That is, if I want to use it.

I have Happy Otter Scripts and Vegasaur on my computer. I will do test rendering with HOS KwikPreview of Vegasaur Quick Render to see how things look on a multi-track timeline. You have to consider what the computer has to do with all that information, and how fast it can be done. I would think that VP19 would be solid. It was for me with my "older" computer which had the 3900X and RX480.

What OS are you using? Whenever I do a new computer build, I start with a fresh OS. Heck, you can add another drive to your computer and do the same thing. I have both my old C: drive with Win 10 Pro on it, and a new NVME with Win 11 Pro on it. I can choose which I want to boot to when first starting the computer. With Gigabyte motherboards, it's F12, choose the drive and off I go.

 

Thanks,

Yeah I suppose you're right, it is pretty old hardware, I'll have to see if I can upgrade the card. I do have a dual boot system too, but the Win11 has not been used very often yet, I still boot from my win10 system because I have all my programs installed there... does win11 bring you more performance, less or equal?

Marcel

Reyfox wrote on 1/10/2024, 3:45 PM

I have no love for Win11. None. Barely tolerated Win10, but go used to it. Preferred Win7.

And no, there is no improvement in performance.

When I installed Win11 Pro, I migrated the software that I use over to it. I keep Win10 as a backup. The scheduling for multicore/multithread CPU's is suppose to be better in Win11, but I have no hard information on that.

A GPU upgrade (it was at least a 3x in performance over the RX480) might be something to consider. If you decide on that, do some testing before replacing the RX480. You might be pleasantly surprised.

john_dennis wrote on 1/10/2024, 4:54 PM

My RX480 has been out of my machine for a few months. I've missed two e-waste pickup days but, I'll probably get it out on the street for the next one. I'm using the on-die video adapter in the intel i9 13-900K.

marcel-vossen wrote on 1/11/2024, 2:57 AM

I have no love for Win11. None. Barely tolerated Win10, but go used to it. Preferred Win7.

And no, there is no improvement in performance.

When I installed Win11 Pro, I migrated the software that I use over to it. I keep Win10 as a backup. The scheduling for multicore/multithread CPU's is suppose to be better in Win11, but I have no hard information on that.

A GPU upgrade (it was at least a 3x in performance over the RX480) might be something to consider. If you decide on that, do some testing before replacing the RX480. You might be pleasantly surprised.

I am surprised already at the enormous pricetag on this RX 6700XT card... it better be noticable when I put that in! :)))

marcel-vossen wrote on 1/11/2024, 3:12 AM

My RX480 has been out of my machine for a few months. I've missed two e-waste pickup days but, I'll probably get it out on the street for the next one. I'm using the on-die video adapter in the intel i9 13-900K.

They still sell the RX480 for around 100$ here, thats a waste of money and someone could still use it... ;)

Reyfox wrote on 1/11/2024, 7:51 AM

@marcel-vossen mid range card pricing is now what used to be high end card pricing. But my RX480 has seen brutal work loads for all of it's life. Even though I would take the card apart every year or so to apply new thermal paste/pads, it was only a matter of time when it would just stop. It worked without issues for many many years.

But again, after testing a RX 6600 and saw the how it handled rendering, I was sold. I didn't want an 8GB card, would have loved the RX 6800, but wasn't willing to spend that type of money. The RX 6700XT 12GB was basically the only option. And, I've had over 11GB of GPU RAM used while rendering.

The RX480 sits snuggly in the box as a backup spare.

At Micro Center, for pickup only, the RX 6700XT is $340. About the same price as Newegg.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.3.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300