Unable to import certain MP4 into Vegas 19 (but can into Vegas 17)

william-g wrote on 12/23/2021, 9:43 AM

Hi,

As the title says, I'm unable to import MP4 video footage from my Garmin dash cam into Vegas Pro 19. However they import into Vegas Pro 17 without any problems. When I try to import into 19 - I get the "unspecified error" message - and it fails (time and time again). Happily Vegas Pro 17 is not only stable, but seems ok with anything you throw at it.

I can import MP4 from both my GoPro and DJI Mavic Air 2S in Vegas 19, just not the Gramin files.

Vegas Pro 19 is a real disappointment in so many ways - it crashes every time I use it, it won't import my Garmin files.. I had high hopes for it, but sadly I paid for what can only be described as beta software.

Latest version of Vegas Pro 19 (obviously it crashed when I tried to update it yesterday), Windows 11 on a Ryzen 5800X processor with 64GB RAM.

any tips on why Vegas 19 won't import the files but Vegas 17 does would be most helpful.

Comments

rraud wrote on 12/23/2021, 10:09 AM

If you do not have it already, install MediaInfo and copy the file's attributes, then post it in this thread,
The codec may need to be enabled in VP-19.

walter-i. wrote on 12/23/2021, 10:40 AM
 

any tips on why Vegas 19 won't import the files but Vegas 17 does would be most helpful.

@william-g
See if this helps - also read one of the following post by Gary Rebholz.
https://www.vegascreativesoftware.info/us/forum/mov--133405/#ca831808

Vegas Pro 19 is not yet prepared for Windows 11 - but there are several users for whom it works - use the forum search.

RogerS wrote on 12/23/2021, 7:01 PM

Can you share a screenshot of file io?

What's your GPU?

Personally I find 19 far more stable than 17 and it's compatible with more file types.

william-g wrote on 12/24/2021, 12:57 AM

Hi - screen shot of MediaInfo

 

RogerS wrote on 12/24/2021, 1:04 AM

Here's how to cut and paste info from MediaInfo:

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/