oh, that's too bad. i got around this by using cloudconvert to convert it to an mp4. i guess i'll have to keep doing this. i wonder if i open a support request, if they'd fix this in the next release, seeing as iphones are everywhere

I have a couple of MOV files that vegas does not import the video, only the audio. The video is imported as a blank clip. Any suggestions?

I have such a 2 seconds file to try out.
This is MediaInfo of that file

and this is how playing goes on my laptop from signature with Vegas Pro 18 and QT allowed in Deprecated Features and Preview full

oh, that's too bad. i got around this by using cloudconvert to convert it to an mp4. i guess i'll have to keep doing this. i wonder if i open a support request, if they'd fix this in the next release, seeing as iphones are everywhere

 

 

Unfortunately that's very unlikely. They're a small team. You could google which NLE's decode DolbyVIsion, they just censored my message telling you the product. It's free though. If you convert your video, you would want to keep the 10bit I would think, although when working without the dolbyVIsion maybe you don't? I"m not very familiar with HDR formats

oh, that's too bad. i got around this by using cloudconvert to convert it to an mp4. i guess i'll have to keep doing this. i wonder if i open a support request, if they'd fix this in the next release, seeing as iphones are everywhere

 

 

Unfortunately that's very unlikely. They're a small team. You could google which NLE's decode DolbyVIsion, they just censored my message telling you the product. It's free though. If you convert your video, you would want to keep the 10bit I would think, although when working without the dolbyVIsion maybe you don't? I"m not very familiar with HDR formats

i tried using davinci resolve which imports it but the file it creates is huge and is out of sync so that wasn't an option. i ended up having to use this site https://cloudconvert.com/mov-to-mp4 which so far hasn't got a time limit.

I have a couple of MOV files that vegas does not import the video, only the audio. The video is imported as a blank clip. Any suggestions?

I have such a 2 seconds file to try out.
This is MediaInfo of that file

and this is how playing goes on my laptop from signature with Vegas Pro 18 and QT allowed in Deprecated Features and Preview full

 

i tried enabling deprecated quicktime but it's still importing a blank video clip

What are your settings at Preferences/File I/O ?

What are your settings at Preferences/File I/O ?

i noticed that enable legacy isn't checked.

Your camera files don't work with VegasPro, no matter what you do. If you want to use your original format, only thing you can do is turn HDR mode off, and record in 8bit, greatly reducing the amount of recorded information, and for easier playback choose AVC recording rather than HEVC, your files will be twice as large though, . It's unfortunate you need to do this, but Vegas have a small team

Your camera files don't work with VegasPro, no matter what you do. If you want to use your original format, only thing you can do is turn HDR mode off, and record in 8bit, greatly reducing the amount of recorded information, and for easier playback choose AVC recording rather than HEVC, your files will be twice as large though, . It's unfortunate you need to do this, but Vegas have a small team

 

oh, so it's because HDR is on? unfortunately these files weren't created by me and they're coming out of an app on someone's iphone. i'll see if there are any options to disable this. unfortunately i don't have an iphone to do this either.

Phone would most likely only do 10bit for HDR, so it should only be a problem in that mode. Vegas doesn't like other 10bit, not HDR, H.265 codecs either. The DolbyVision HDR is a big selling feature, It's what I keep hearing about, so understandable new buyers are all turning it on even it's not on by default

so i got the person who created the video to disable HDR and vegas imported it with no issue. it was also created with h265 which vegas imported successfully as well, so as long as there's no HDR, vegas seems to be quite happy with the file format

thanks everyone for helping!

Upload your file in google drive for test.

Upload your file in google drive for test.

ok, i'll have to get the person to do some more test clips. i don't have an iphone so i have to rely on them to do it for me. but i've pretty much confirmed that it's any clips with HDR that vegas doesn't import

@lan-mLMC

Here's a sample of iPhone 12 hlg footage from the other thread I mentioned.

https://www.vegascreativesoftware.info/us/proxy/7b875a2cca639069fb7f/?link=https%3A//drive.google.com/file/d/13foM9OADo0Xd_xxLIN5LPeaRzWHZreSQ/view%3Fusp%3Dsharing

@wwaag Thanks for the file.

@vincent-k It can be draged in my VEGAS Pro.

@wwaag Thanks for the file.

@vincent-k It can be draged in my VEGAS Pro.

i think the issue is not hevc, it's that the files on the iphone 12 have dolby vision hdr encoded, that seems to be the thing that vegas chokes on. i got the person who provided the original file to give me a bunch of variations, vegas was able to import hevc without any video issues, but the moment there was hdr, it generated a blank video clip.

i also reached out to support to see if they're planning on adding this capability to a future release

The thing with dolby vision nowadays is that there is not a specific standard for saving the dolby vision layer in a mp4, mkv, etc file. So Apple probably is using a proprietary way to store that layer, and that would probably only work with their ecosystem (final cut, etc).

The guys at makeMKV have not been able to support ripping of dolby vision content yet because there's not really a standard to do it with yet. Some can get around this with muxing in the layer to an mp4 file somehow but it's only a bandaid at this point.

I'd suggest sticking to HDR10 and HLG, at this point, and see if that loads into Vegas. Even with HDR10 you'd need a vegas version that supports HDR, which would be Vegas pro 17 and above (if I'm correct). That only supports HDR10 and HLG.

The thing with dolby vision nowadays is that there is not a specific standard for saving the dolby vision layer in a mp4, mkv, etc file. So Apple probably is using a proprietary way to store that layer, and that would probably only work with their ecosystem (final cut, etc).

The guys at makeMKV have not been able to support ripping of dolby vision content yet because there's not really a standard to do it with yet. Some can get around this with muxing in the layer to an mp4 file somehow but it's only a bandaid at this point.

I'd suggest sticking to HDR10 at the most, at this point, and see if that loads into Vegas. Even with HDR10 you'd need a vegas version that supports HDR, which would be Vegas pro 17 and above (if I'm correct). That only supports HDR10 and HLG. Not Dolby vision like davinci can do, on the pro version.

thanks for the explanation, at least for what i'm doing, we don't even need HDR so i've told the person sending me the clip to create it without HDR. that resolves the issue, at least for me.

i am curious though, davinci resolve (the free version) is able to read the hdr version successfully, and so does cloudconvert.com. what are they doing that magix is not doing?

The way DolbyVIsion is supposed to work as I understand it, You have editors/players that can decode the DolbyVision such as resolve, and if they can't decode they fallback to SDR version, and I showed that using Filmora 9 that doesn't support dolbyvision but can still be edited. Vegas can't do either, and plays a black screen.

@vincent-k Do you have a demo file?

@vincent-k Do you have a demo file?

not at the moment. the file i have is too large and the files i have to reach out to the person who created the file to see if she's available to create some test files for me

Do you have a demo file?

There was another recent thread with a demo file. I downloaded it to test.