Unmanaged Exception (0xe0434352) - Vegas Pro 15

Musket__ wrote on 3/2/2024, 6:07 AM

Problem Description
Application Name: VEGAS Pro
Application Version: Version 15.0 (Build 416)
Problem: Unmanaged Exception (0xe0434352)
Fault Module: C:\WINDOWS\System32\KERNELBASE.dll
Fault Address: 0x00007FFB1EC45B0C
Fault Offset: 0x0000000000065B0C

Fault Process Details
Process Path: C:\Program Files\VEGAS\VEGAS Pro 15.0\vegas150.exe
Process Version: Version 15.0 (Build 416)
Process Description: VEGAS Pro
Process Image Date: 2018-11-20 (Tue Nov 20) 03:28:04

I had recently moved from a Laptop to a Desktop, and my Vegas Pro 15 suddenly is not allowing me to render any videos now. I have already tried turning off the GPU Acceleration, as I figured the issue was due to the new GPU. The main drive of the Laptop is the main drive of the Desktop. I am unsure where to go from here, as I can't necessarily deduce why Vegas won't allow me to render anything now, I've already tried reinstalling.

What are some ways I can fix this?

Comments

Dexcon wrote on 3/2/2024, 6:16 AM

The main drive of the Laptop is the main drive of the Desktop.

Can you please clarify what you mean by that. Have you swapped the laptop's drive into your desktop? Or have you copied the laptop's documents files including media files to same named folders in your new desktop? Or something else?

Musket__ wrote on 3/2/2024, 6:24 AM

The main drive of the Laptop is the main drive of the Desktop.

Can you please clarify what you mean by that. Have you swapped the laptop's drive into your desktop? Or have you copied the laptop's documents files including media files to same named folders in your new desktop? Or something else?

Swapped the Laptop's drive into the desktop

RogerS wrote on 3/2/2024, 6:25 AM

Try a reset of VEGAS? It may be very confused to be running on different hardware. https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

Musket__ wrote on 3/2/2024, 6:34 AM

Try a reset of VEGAS? It may be very confused to be running on different hardware. https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

Negative, didn't work. Still the same error.

Dexcon wrote on 3/2/2024, 6:51 AM

@Musket__ ... When you swapped the C drive from the laptop to your new desktop, did you re-register/activate Vegas Pro to your MAGIX account? If not, it may be that Vegas Pro on your new computer is in trial mode and thus will not allow rendering for any project longer than 1 frame less than 2 minutes on the timeline.

If this is the case, go to My Products on your MAGIX MY Account and de-activate the Vegas Pro activation and then restart Vegas Pro to actvate it on your new computer.

Just swapping a C drive harddrive from one computer to another does not avoid registration/activation issues with Vegas Pro and many other programs.

RogerS wrote on 3/2/2024, 7:34 AM

Try what Dexcon suggests. If that doesn't work I'd wipe your NVIDIA drivers (try this cleanup tool), reinstall the current studio driver and then reset VEGAS again.

Beyond that maybe you need to reinstall Windows?

Musket__ wrote on 3/2/2024, 8:15 AM

@Musket__ ... When you swapped the C drive from the laptop to your new desktop, did you re-register/activate Vegas Pro to your MAGIX account? If not, it may be that Vegas Pro on your new computer is in trial mode and thus will not allow rendering for any project longer than 1 frame less than 2 minutes on the timeline.

If this is the case, go to My Products on your MAGIX MY Account and de-activate the Vegas Pro activation and then restart Vegas Pro to actvate it on your new computer.

Just swapping a C drive harddrive from one computer to another does not avoid registration/activation issues with Vegas Pro and many other programs.

Activation was the first hurdle I had to overcome, and it is activated properly on this machine.

Try what Dexcon suggests. If that doesn't work I'd wipe your NVIDIA drivers (try this cleanup tool), reinstall the current studio driver and then reset VEGAS again.

Beyond that maybe you need to reinstall Windows?

I'm going to try reinstalling my Nvidia drivers. I sure hope I don't need to reinstall windows, but if a factory reset is needed then I'll have to do it. I will try both.

Musket__ wrote on 3/2/2024, 10:30 AM

Try what Dexcon suggests. If that doesn't work I'd wipe your NVIDIA drivers (try this cleanup tool), reinstall the current studio driver and then reset VEGAS again.

Beyond that maybe you need to reinstall Windows?

I ended up not wanting to reinstall windows, as this is apparently caused by a registry error (after some research)

see https://www.reddit.com/r/VegasPro/comments/wlyudi/unmanaged_exception_0xe0434352_fault_module/ for where I found this solution.

I went to C:\Program Files\VEGAS\VEGAS Pro 15.0\FileIO Plug-Ins\mxavcaacplug and renamed the mc_cpu folder in there to mc_cpux

Now Vegas will allow me to open up the Render As interface, however seemingly sacrificing functionality for a specific type of encoding. Now we apparently know exactly what's crashing the Render As function, in terms of the files and the like.

Later when I have time to reset windows properly I will do so. I rendered a quick test video in the MP4 format and everything is working now.

So the solution be either to A) reinstall windows, or B) navigate to the above filepath and rename the mc_cpu folder. (I didn't use that form of MP4 encoding anyway lol)