I've used Vegas pro 18 with .mov files from my iPhone previously and now they don't want to load into the timeline. in Deprecated Features Enable the QuickTime plugin is checked and in File I/O Enable latency AVC decoding is unchecked. I'm not sure what else to do.
Uncheck legacy HEVC, too? What kind of .mov is it?
I unchecked that as well.
So what kind of mov file is it? What settings did you shoot it with using the phone? If you don't know try https://mediaarea.net/en/MediaInfo
Under help/driver updates, what is listed for your GPUs?
video is 720p 30 fps
We still need more detail on the media. "MOV" is a wrapper and doesn't not actually tell us the format of the media. As RogerS stated, we need a MediaInfo readout of the files you are having issues with.
Also, your GPU is far below what we officially support.
Uh oh, that's a graphics card from 2009. Can I ask what you CPU is? (is it from the same era?)
Here's how to use MediaInfo- you can paste detailed text right out of it:
https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/
General
Complete name : E:\OneDrive\Media\Video\Terán\20201225_010103000_iOS.MOV
Format : MPEG-4
Format profile : QuickTime
Codec ID : qt 0000.00 (qt )
File size : 31.5 MiB
Duration : 30 s 827 ms
Overall bit rate mode : Variable
Overall bit rate : 8 581 kb/s
Encoded date : UTC 2020-12-25 01:01:03
Tagged date : UTC 2020-12-25 01:01:34
Writing library : Apple QuickTime
com.apple.quicktime.make : Apple
com.apple.quicktime.model : iPhone 11 Pro Max
com.apple.quicktime.software : 14.3
com.apple.quicktime.creationdate : 2020-12-24T19:01:03-0600
Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L3.1
Format settings : CABAC / 1 Ref Frames
Format settings, CABAC : Yes
Format settings, Reference frames : 1 frame
Format settings, GOP : M=1, N=15
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 30 s 827 ms
Bit rate : 8 214 kb/s
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate mode : Variable
Frame rate : 29.970 (29970/1000) FPS
Minimum frame rate : 28.571 FPS
Maximum frame rate : 30.000 FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.297
Stream size : 30.2 MiB (96%)
Title : Core Media Video
Encoded date : UTC 2020-12-25 01:01:03
Tagged date : UTC 2020-12-25 01:01:34
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Codec configuration box : avcC
Audio
ID : 2
Format : AAC LC
Format/Info : Advanced Audio Codec Low Complexity
Codec ID : mp4a-40-2
Duration : 30 s 827 ms
Source duration : 30 s 883 ms
Bit rate mode : Variable
Bit rate : 200 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 44.1 kHz
Frame rate : 43.066 FPS (1024 SPF)
Compression mode : Lossy
Stream size : 752 KiB (2%)
Source stream size : 753 KiB (2%)
Title : Core Media Audio
Encoded date : UTC 2020-12-25 01:01:03
Tagged date : UTC 2020-12-25 01:01:34
Other #1
Type : meta
Duration : 30 s 827 ms
Bit rate mode : Constant
Other #2
Type : meta
Duration : 30 s 827 ms
Source duration : 30 s 860 ms
Bit rate mode : Variable
Stream size : 307 KiB
Source stream size : 307 KiB
Other #3
Type : meta
Duration : 30 s 827 ms
Bit rate mode : Variable
@David-Powley Can u make a sample clip available for users to download and test in vp18, looking at the Mediainfo, it’s somewhat normal vfr phone media.
It loads without issue here (VP 18 482). It uses my Intel GPU to decode (well, barely any activity). I turned it off in file I/O and it still loaded.
If I enable legacy AVC decoding the video won't load at all.
Quicktime is disabled here.
I'd try resetting Vegas (hold down control-shift on startup until it asks you to clear the cache). You'll lose custom settings but not extensions, Fx, or projects.
It loads without issue here (VP 18 482). It uses my Intel GPU to decode (well, barely any activity). I turned it off in file I/O and it still loaded.
If I enable legacy AVC decoding the video won't load at all.
Quicktime is disabled here.
I'd try resetting Vegas (hold down control-shift on startup until it asks you to clear the cache). You'll lose custom settings but not extensions, Fx, or projects.
You win the prize! It worked! I know know something new, how to reset Vegas! And, I just finished ordering a new machine that should be able to handle Vegas better!
Many Thanks!!!
Yay, I win a prize! Perhaps mark my response as the solution, too.
Glad it worked for you- resetting can resolve some tricky issues where settings get messed up. I think your new machine will do much better than this one. Enjoy.
Well, the saga continues. I saved the project with the video file in the timeline and when I opened up the project it says the video file is offline. I try to add it to the timeline again and have the same issue. I can "reset" vegas and get the video to load into the timeline however when I save the project, close and reopen it, I get the same issue.
Hmm, that's beyond my experience with Vegas. The file works but Vegas "loses" it between sessions. If nobody jumps in with an idea I'd file a support request.
Did you already tried to place that file on another location than your One Drive on E:/
I saved the original video file to the main drive and saved the project on the main drive. Once I opened the project I got the same message that there was an error with the video file.
Is it just this one file or is this a problem with every file from the phone?
every file