URGENT Build 105 Movie Studio Platinum 14.0

VDDurP wrote on 3/12/2017, 7:03 PM

Hi, everybody, i need your help. The story is this: i buy the Movie Studio Platinum 14.0 and i dowloaded the Build 105 (i think this a version or something like these), I ran the programm but when i wanted to open it I only saw an horrible message that the programm can't open itself. I tried everything: uninstall, install, turn on, turn off, restart, and nothing can't resolve the problem, so i send a message to company. I just waiting. But, urgently I need the programm. That's the reason cause i leave the message here. HELP ME!!! PLEASE

Comments

Cornico wrote on 3/12/2017, 7:16 PM

What is the message and how about your hardware?

VDDurP wrote on 3/12/2017, 7:26 PM

Message: Movie Studio Platinum stopped working, (It appears when the programm starts)

Hardware: I am working at an HP laptop ENVY, Windows 10, Intel Core i5, 2.40 GHz, 8 GB RAM, operative system 64 bits, processor x64.

Thank you

NickHope wrote on 3/12/2017, 9:29 PM

These troubleshooting suggestions were written for Vegas Pro but also apply to Movie Studio: https://www.vegascreativesoftware.info/us/forum/faq-vegas-pro-won-t-start-what-can-i-do--104784/

VDDurP wrote on 3/12/2017, 9:34 PM

Thank you i am going to try it, again.