V20 instant crash with any of the Ignite color grading FX

Mindmatter wrote on 10/6/2023, 5:08 AM

HI all

I'm working on an XAVCI 10bit 4k project from my sony FX3. As soon as I click on any of the Ignite color grading FX V20 freezes or disappears instantly. I can't remember that happening ever before, I use those FX a lot.

Having said that, V20 crashes A LOT on this project, even without the Ignite FX issue. And it's just one track with some clips having Colorfast 2 in them.

Latest Nvidia 3070 studio driver, v20 built 411

Any ideas?

Thanks!

Comments

Mindmatter wrote on 10/6/2023, 5:09 AM

If it's of any help, here's a crash log:

Extra Information
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\fileio_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\persist.prefs
   File:                C:\Users\Ultraman\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionError.log
   File:                C:\Users\Ultraman\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionOutput.xml
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\dx_video_grovel_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\svfx_video_grovel_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\ocio_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\dx_grovel_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\vst_grovel.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\vegas_script_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\gpu_video_x64.log
   File:                F:\vegas projects\ZAK\ZAK basketbeggen.veg

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 20.0 (Build 411)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:
   Fault Address:       0x0000000219930522
   Fault Offset:        0x0000000219930522

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 20.0\vegas200.exe
   Process Version:     Version 20.0 (Build 411)
   Process Description: VEGAS Pro
   Process Image Date: 2023-06-12 (Mon Jun 12) 18:23:12

mark-y wrote on 10/6/2023, 6:06 AM

Problem: Unmanaged Exception (0xc0000005)

When I had that error, it turned out to be a failed Windows update, and rolling back to a previous image fixed it. Of course, there are other causes, but it's worth keeping in mind.

Reyfox wrote on 10/6/2023, 6:15 AM

Did Vegas always crash when using Ignite FX? You mention you are using the latest Studio driver, did it work before?

Mindmatter wrote on 10/6/2023, 10:57 AM

All the other Ignite FX work. It didn't use to crash, I dunno what changed. I actually updated the Nvidia driver to see if it would resolve the issue, it didn't.

Reyfox wrote on 10/6/2023, 12:01 PM

Windows has had updates. Which Ignite fx caused the crash? I have Ignite Pro 5, and Vegas Effects.

Mindmatter wrote on 10/6/2023, 12:23 PM

Windows has had updates. What Ignite fx caused the crash? I have Ignite Pro 5, and Vegas Effects.

all those under the "color grading" name. Not sure what package they came with, probably Hitfilm.

Reyfox wrote on 10/6/2023, 1:45 PM

I have Ignite Pro 5. If you are using Ignite Pro 4 that doesn't have the ".1", it will not work with Vegas. Also, none of the old Express filters will work. Only Ignite Pro 4.1 onward.

From @Dexcon, "For VP17 onwards, you need to have Ignite Pro version 4.1 or later installed - earlier versions of Ignite Pro prior to 4.1 only work in Vegas Pro versions up to VP16."

Screenshot using a filter from Color Grading>Cine Style....

Mindmatter wrote on 10/6/2023, 2:04 PM

All I can say is I used it it with V19 and 20 until it recently just stopped working. I'll check exactly what version I have.

mark-y wrote on 10/6/2023, 3:07 PM

Your error report doesn't mention any plugins. Have you tried a Vegas reset?

https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/