Vegas 19 Crashes

anthony-a5987 wrote on 3/16/2022, 7:13 PM

Description
Faulting Application Path:    D:\Vegas\vegas190.exe

Problem signature
Problem Event Name:    BEX64
Application Name:    vegas190.exe
Application Version:    19.0.0.532
Application Timestamp:    62193e28
Fault Module Name:    amdocl64.dll
Fault Module Version:    10.0.3354.13
Fault Module Timestamp:    6216efa5
Exception Offset:    0000000001857da9
Exception Code:    c0000409
Exception Data:    0000000000000007
OS Version:    10.0.22000.2.0.0.256.48
Locale ID:    1033
Additional Information 1:    5325
Additional Information 2:    532546d87b12fd7e7fdb793c671d54e6
Additional Information 3:    f72f
Additional Information 4:    f72f8fa379a768a92cd6a592a9e576f0

Extra information about the problem
Bucket ID:    9389c5728a45d549581bec9cba37a4c9 (1737242239164720329)

This crashing phenomenon happens repeatedly when closing the program.

A lucid and direct fix would be greatly appreciated.

Comments

Former user wrote on 3/16/2022, 7:28 PM

@anthony-a5987 Hi, you're going to get asked to read & post the info (media details & PC specs) in this post 👍 https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

This 'Vegas has stopped working' msg has been noted, i get it if i don't File - Close the project before closing Vegas, but sometimes still get the msg 🤷‍♂️

https://www.vegascreativesoftware.info/us/forum/vegas-pro-19-has-stopped-working-on-shutdown--134430/#ca838362

EricLNZ wrote on 3/16/2022, 8:52 PM

Description
Faulting Application Path:    D:\Vegas\vegas190.exe

It may be unrelated but comment has been made on the forum that problems can occur if Vegas isn't installed in the default C:\Program Files\VEGAS.

anthony-a5987 wrote on 3/16/2022, 9:19 PM

Description
Faulting Application Path:    D:\Vegas\vegas190.exe

It may be unrelated but comment has been made on the forum that problems can occur if Vegas isn't installed in the default C:\Program Files\VEGAS.

 

Thanks for the suggestion. Didn't work.

Description
Faulting Application Path:    C:\Program Files\VEGAS\VEGAS Pro 19.0\vegas190.exe

Problem signature
Problem Event Name:    BEX64
Application Name:    vegas190.exe
Application Version:    19.0.0.532
Application Timestamp:    62193e28
Fault Module Name:    BlackmagicRawAPI.dll
Fault Module Version:    2.1.0.53
Fault Module Timestamp:    60d2c187
Exception Offset:    00000000004ddba1
Exception Code:    c0000409
Exception Data:    0000000000000007
OS Version:    10.0.22000.2.0.0.256.48
Locale ID:    1033
Additional Information 1:    8a12
Additional Information 2:    8a12227907396ec7838eaf27fda7e763
Additional Information 3:    6aac
Additional Information 4:    6aac36bedaf4ba8dd9bc95a475562b32

Extra information about the problem
Bucket ID:    38afd89a72b03a64934e06d3d69da713 (1391056841812584211)

RogerS wrote on 3/16/2022, 9:36 PM

This looks like a hint: Fault Module Name:    BlackmagicRawAPI.dll and above Fault Module Name:    amdocl64.dll

What is the GPU? What driver version is installed? What media is in use (Blackmagic Raw?)

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208

Try the
VEGAS 4K "sample project" benchmark: https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark: https://forms.gle/eErJTR87K2bbJc4Q7