Vegas 19 Crashes

anthony-a5987 wrote on 3/16/2022, 7:13 PM

Description
Faulting Application Path: D:\Vegas\vegas190.exe

Problem signature
Problem Event Name:   BEX64
Application Name:   vegas190.exe
Application Version:   19.0.0.532
Application Timestamp:   62193e28
Fault Module Name:   amdocl64.dll
Fault Module Version:   10.0.3354.13
Fault Module Timestamp:   6216efa5
Exception Offset:   0000000001857da9
Exception Code:   c0000409
Exception Data:   0000000000000007
OS Version:   10.0.22000.2.0.0.256.48
Locale ID:   1033
Additional Information 1:   5325
Additional Information 2:   532546d87b12fd7e7fdb793c671d54e6
Additional Information 3:   f72f
Additional Information 4:   f72f8fa379a768a92cd6a592a9e576f0

Extra information about the problem
Bucket ID: 9389c5728a45d549581bec9cba37a4c9 (1737242239164720329)

This crashing phenomenon happens repeatedly when closing the program.

A lucid and direct fix would be greatly appreciated.

Comments

Former user wrote on 3/16/2022, 7:28 PM

@anthony-a5987 Hi, you're going to get asked to read & post the info (media details & PC specs) in this post 👍 https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

This 'Vegas has stopped working' msg has been noted, i get it if i don't File - Close the project before closing Vegas, but sometimes still get the msg 🤷‍♂️

https://www.vegascreativesoftware.info/us/forum/vegas-pro-19-has-stopped-working-on-shutdown--134430/#ca838362

EricLNZ wrote on 3/16/2022, 8:52 PM

Description
Faulting Application Path: D:\Vegas\vegas190.exe

It may be unrelated but comment has been made on the forum that problems can occur if Vegas isn't installed in the default C:\Program Files\VEGAS.

anthony-a5987 wrote on 3/16/2022, 9:19 PM

Description
Faulting Application Path: D:\Vegas\vegas190.exe

It may be unrelated but comment has been made on the forum that problems can occur if Vegas isn't installed in the default C:\Program Files\VEGAS.

Thanks for the suggestion. Didn't work.

Description
Faulting Application Path: C:\Program Files\VEGAS\VEGAS Pro 19.0\vegas190.exe

Problem signature
Problem Event Name:   BEX64
Application Name:   vegas190.exe
Application Version:   19.0.0.532
Application Timestamp:   62193e28
Fault Module Name:   BlackmagicRawAPI.dll
Fault Module Version:   2.1.0.53
Fault Module Timestamp:   60d2c187
Exception Offset:   00000000004ddba1
Exception Code:   c0000409
Exception Data:   0000000000000007
OS Version:   10.0.22000.2.0.0.256.48
Locale ID:   1033
Additional Information 1:   8a12
Additional Information 2:   8a12227907396ec7838eaf27fda7e763
Additional Information 3:   6aac
Additional Information 4:   6aac36bedaf4ba8dd9bc95a475562b32

Extra information about the problem
Bucket ID: 38afd89a72b03a64934e06d3d69da713 (1391056841812584211)

RogerS wrote on 3/16/2022, 9:36 PM

This looks like a hint: Fault Module Name: BlackmagicRawAPI.dll and above Fault Module Name: amdocl64.dll

What is the GPU? What driver version is installed? What media is in use (Blackmagic Raw?)