Vegas Edit 20 - Popup windows are blank

Pdog1111 wrote on 10/20/2022, 8:07 AM

I am attempting to see if anyone has run into this issue before. I just purchased Vegas Edit 20 and went to install it on my secondary computer. The program starts fine, and adding video to the timeline also works well. However, when it comes time to edit (or open any other popup windows like logging into the Hub), the windows just open solid white. No amount of waiting fixes the issue, and I have reinstalled Vegas a few times with no luck. I have the most recent public build of Windows 10, and Vegas is updated to the latest patch.

For some reason I could not upload pictures, so see the below link for an example.

https://i.imgur.com/MG26WQD.png

https://i.imgur.com/QlGpsbz.png

Comments

j-v wrote on 10/20/2022, 9:02 AM

I am not seeing that.
First of all try to reset the program to the default settings of the first installation by exactly following this tutorial: https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
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Pdog1111 wrote on 10/20/2022, 10:43 AM

I am not seeing that.
First of all try to reset the program to the default settings of the first installation by exactly following this tutorial: https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

Good Morning,

 

I did exactly what was said in the post, but that did not fix the issue. The Hub is still "white" along with any popup boxes.

https://i.imgur.com/kyTnJgh.png

walter-i. wrote on 10/20/2022, 4:13 PM

@Pdog1111
You can embed images here directly by using the icon to the left of the smiley.
Many users don't like to be redirected to other pages.

RogerS wrote on 10/20/2022, 4:15 PM

Did Microsoft Edge Webview2 install properly? Check add or remove programs in Windows and see if it's there.