I've just come here to report the same thing.
VEGAS Hub loads fine but when I click download - nothing happens.
And then the dropdowns all freeze and I have to exit the video download popup.

On Windows 11 - with latest updates - version: 23H2

I wonder if it's connected to the Microsoft Azure problems. It appears to have been fixed but possibly there could be latency issues.

I have been trying since about 2 PM. It's still not working for me.

That 2pm is your local time. What's that in UTC or GMT?

We can confirm that Hub Services are currently unreliable. We are investigating whether this is related to the outages on Microsoft's side or whether our backend is experiencing problems.

I am having the same issue with stock media. I tried to place a footage clip on the timeline, but after clicking 'place on timeline,' nothing happened for a few minutes, and then the footage seemed to freeze. To be honest, Vegas has always had problems and is very unreliable software.

Over the years, I have used it less and less, especially now that you can create your own videos using AI. Good luck, everyone. They don't even have contact us link anymore. all is about selling the software not much about customer service or professional support.

@Janusz-Bus: It looks like it's not an issue on our end.

It's interesting that I'm not the only one encountering this problem with stock media. That's precisely why I'm not upgrading to version 23. I've tested it, and I don't see a significant difference; those minor changes simply don't justify paying £150 just for an upgrade. I cannot rationalize such an expense for so little differentiation.

@Janusz-Bus The contact link is above under "support."

Stock media is provided through a third-party (and has been for years), and that third-party seems to be having availability issues.

Many of the major changes to VP 23 are not immediately visible including changes to media decoding and how the GPU is used. That said if you're happy with your current version of VEGAS there's no reason you have to upgrade today.
There's a full list here: https://www.vegascreativesoftware.info/us/forum/vegas-pro-vegas-post-release-history--104998/?page=3

thank you for youre replay that make sense now. Appriciate your clarification on this but remember all this issues reflects on Magix and Vegas. I would upgrade but not for £150 if it was at around £90. I have tested V23 and couldn't really see that much difference apart from cosmetics. All major changes effected colour greading. TA,Cheers

The major non cosmetic changes are with video decoding in my opinion, but if you use a few common formats you may never notice a difference. If you have a NVIDIA GPU see that the encoding no longer stops and starts

The AWS outages seem to be causing widespread issues but I agree, from a user perspective it needs to work.

Is the upgrade for the basic package always that much? The USD equivalent is lower.

Experiencing the same issues. Any chance that will be fixed? Without the stock media there is not much use sticking to the software. Does anyone know if this issue also exists in 23?

Ugyanazokkal a problémákkal küzdök. Van rá esély, hogy megoldják? A gyári adathordozó nélkül nincs sok értelme a szoftverhez ragaszkodni. Tudja valaki, hogy ez a probléma a 23-as verzióban is fennáll-e?

VP23 also shows the same problem

@Sebastian-Viehmann @Veroczki-Jozsef There are numerous posts on this same issue. The VEGAS team is sorry about the inconvenience which is upstream with Microsoft Azure, their service provider. It's not a bug or problem specific to any version of VEGAS.

https://www.vegascreativesoftware.info/us/forum/text-to-voice--146446/#ca944477

@Sebastian-Viehmann @Veroczki-Jozsef There are numerous posts on this same issue. The VEGAS team is sorry about the inconvenience which is upstream with Microsoft Azure, their service provider. It's not a bug or problem specific to any version of VEGAS.

https://www.vegascreativesoftware.info/us/forum/text-to-voice--146446/#ca944477

So what is Vegas doing about it and when will it be fixed? As a Customer I don‘t care about Problems with any Third Party Provider, I bought a product from Magix and they have to deliver a fully functioning Product.

Have you checked lately?

I am having the same issue I am on Vegas Pro 23

What issue? Specifics.

Reyfox- The original poster could not download anything from the Vegas Hub (stock video/audio). I am having the same issue (multiple days) although I am on the Vegas Pro 23 trial, as I wanted to see if there are enough benefits to upgrade to a newer version.

Someone did mention TTS/STT. As for downloading while using the trial version, I can't give you an answer whether it is enabled or not. Someone higher up the pay ladder will have to answer that one.

it shows that I have one video or audio download available, but I can't access it. also STT and TTS has some number of words for me to test, I haven't tried these only audio & video which hasn't worked.

Just tested it, "download to project media" , worked without any problems. Full version here, no idea if this is restricted in the trial version.