VEGAS Movie Studio 17 Platinum: Unable to use after download & Install

Eric-Edwards wrote on 6/6/2021, 7:54 PM

After download and installation of Movie Studio 17.0 Platinum from my email attachment, it will not start. I get this error message every time I try to start it.

"Movie Studio Platinum has stopped working"

I have an HP Notebook running Windows 10

Upgrade: VEGAS Movie Studio 17 Platinum




Link used to download:
https://dl03.magix.net/vegasmoviestudio17platinum_dlm_k17w6.exe

Problem Description
   Application Name:    Movie Studio Platinum
   Application Version: Version 17.0 (Build 221)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe
   Fault Address:       0x0000000000000000
   Fault Offset:        0x0000000000000000

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\Movie Studio Platinum 17.0\MovieStudioPlatinum170.exe
   Process Version:     Version 17.0 (Build 221)
   Process Description: Movie Studio Platinum
   Process Image Date:  2021-04-29 (Thu Apr 29) 03:42:30
 

Extra Information
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\dx_video_grovel_x64.log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_video_grovel_x64.log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_Filters.Stereoscopic3DAdjust' (0, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_Filters.Stereoscopic3DAdjust' (0, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_Stabilize' (0, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_Stabilize' (0, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_LensCorrection' (1, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_LensCorrection' (1, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_WarpFlowTransition' (2, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_WarpFlowTransition' (2, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_TimeWarp' (3, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_TimeWarp' (3, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.magix.ofx.vr.stabilization' (0, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.magix.ofx.vr.stabilization' (0, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.magixsoftware_panorotation' (0, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.magixsoftware_panorotation' (0, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.magix.ofx.vr.dual.stich' (0, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.magix.ofx.vr.dual.stich' (0, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_Stabilize' (0, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_Stabilize' (0, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_titlesandtext' (0, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_titlesandtext' (0, Generator).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_stereographicProjectionOCL' (0, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'de.magix_stereographicProjectionOCL' (0, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_checkerboard' (1, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_checkerboard' (1, Generator).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_noisetexture' (2, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_noisetexture' (2, Generator).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_solidcolor' (3, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_solidcolor' (3, Generator).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_testpattern' (4, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_testpattern' (4, Generator).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_addnoise' (5, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_addnoise' (5, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_blackandwhite' (6, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_blackandwhite' (6, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_blackrestore' (7, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_blackrestore' (7, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_border' (8, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_border' (8, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_brightnessandcontrast' (9, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_brightnessandcontrast' (9, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_broadcastcolors' (10, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_broadcastcolors' (10, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_bumpmapfilter' (11, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_bumpmapfilter' (11, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_channelblend' (12, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_channelblend' (12, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_chromablur' (13, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_chromablur' (13, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_chromakeyer' (14, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_chromakeyer' (14, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorbalance' (15, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorbalance' (15, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorcorrector' (16, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorcorrector' (16, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorcorrectorsecondary' (17, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorcorrectorsecondary' (17, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorcurves' (18, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorcurves' (18, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colormatch' (19, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colormatch' (19, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_convolutionkernel' (20, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_convolutionkernel' (20, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_cookiecutter' (21, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_cookiecutter' (21, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_blackbarfill' (22, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_blackbarfill' (22, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_gaussianblur' (23, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_gaussianblur' (23, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_glow' (24, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_glow' (24, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_hsladjust' (25, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_hsladjust' (25, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_invert' (26, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_invert' (26, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_lensflare' (27, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_lensflare' (27, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_levels' (28, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_levels' (28, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_linearblur' (29, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_linearblur' (29, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_autolooks' (30, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_autolooks' (30, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorgrading' (31, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_colorgrading' (31, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_bzmasking' (32, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_bzmasking' (32, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_maskgenerator' (33, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_maskgenerator' (33, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_median' (34, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_median' (34, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_minandmax' (35, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_minandmax' (35, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_mirror' (36, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_mirror' (36, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_newsprint' (37, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_newsprint' (37, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pixelate' (38, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pixelate' (38, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_quickblur' (39, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_quickblur' (39, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_radialblur' (40, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_radialblur' (40, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_saturationadjust' (41, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_saturationadjust' (41, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_sepia' (42, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_sepia' (42, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_sharpen' (43, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_sharpen' (43, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_spherize' (44, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_spherize' (44, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_timecode' (45, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_timecode' (45, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_unsharpmask' (46, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_unsharpmask' (46, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_whitebalance' (47, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_whitebalance' (47, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_radialpixelate' (48, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_radialpixelate' (48, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_barndoor' (49, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_barndoor' (49, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_clockwipe' (50, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_clockwipe' (50, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_crosseffect' (51, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_crosseffect' (51, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_dissolve' (52, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_dissolve' (52, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_flash' (53, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_flash' (53, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_iris' (54, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_iris' (54, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_linearwipe' (55, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_linearwipe' (55, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pageloop' (56, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pageloop' (56, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pagepeel' (57, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pagepeel' (57, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pageroll' (58, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pageroll' (58, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_push' (59, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_push' (59, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_slide' (60, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_slide' (60, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_spiral' (61, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_spiral' (61, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_split' (62, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_split' (62, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_squeeze' (63, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_squeeze' (63, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_starwipe' (64, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_starwipe' (64, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_swap' (65, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_swap' (65, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_zoom' (66, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_zoom' (66, Transition).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_bumpmap' (67, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_bumpmap' (67, General).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_vignette' (68, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_vignette' (68, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pictureinpicture' (69, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_pictureinpicture' (69, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_crop' (70, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.vegascreativesoftware_crop' (70, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELActiveCamera' (0, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELActiveCamera' (0, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELBackgroundGenerator' (1, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELBackgroundGenerator' (1, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELDropShadow' (2, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELDropShadow' (2, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELFlyingPiP' (3, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELFlyingPiP' (3, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELPictureGrid' (4, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELPictureGrid' (4, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELSplitScreen' (5, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELSplitScreen' (5, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELTile' (6, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELTile' (6, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELViewfinder' (7, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.ELViewfinder' (7, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.Titler2.0' (0, Multiple Contexts).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.Titler2.0' (0, Generator).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\svfx_Ofx1_1_plugin_x64-'com.NewBlue.Titler2.0' (0, Filter).log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\ocio_x64.log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\dx_grovel_x64.log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\vst_grovel.log
   File:                C:\Users\EricE\AppData\Local\Movie Studio Platinum\17.0\gpu_video_x64.log

 

Comments

EricLNZ wrote on 6/6/2021, 8:14 PM

Is this an update from an earlier build or a completely new VMSP17?

Anyway try starting using a "factory reset". Instructions here https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/ It applies to VMS as well as Vegas Pro. Make sure you tick the box to clear the cache.

Eric-Edwards wrote on 6/6/2021, 8:55 PM

It's an upgrade from version 14. I'll try this. Thanks.

Eric-Edwards wrote on 6/6/2021, 9:10 PM

It did not work

EricLNZ wrote on 6/7/2021, 4:31 AM

I'm not a technical guy but it appears to me that when starting your VMS is not able to copy files to your AppData folder. Faulty installation? Windows permission problems?

  1. Are you using a stand alone pc?
  2. As you try to open VMS there's a window showing progress. Does it appear and if so at what stage does it crash?
  3. With Windows Explorer have a look at C:\Program Files\VEGAS\Movie Studio Platinum 17.0\OFX Video Plug-Ins. Do you have a list of ofx bundles? If so does for example the OfxStitch.ofx.bundle have a subfolder Contents\with subfolders Presets, Resources and Win64. Does opening Resources show 13 xml files. This is to check that the ofx were installed.
  4. Try opening VMS as an administrator.