Vegas Pro 15 Has Stopped Working. Constant crashing.

JoeAustin wrote on 4/8/2018, 9:20 AM

I was having crashing issues on the previous version of Vegas Pro 15 (311 I think?) and hoped the upgrade to 321 would fix the issue. Important to note that the crash will occur without any project loaded, and nothing on the timeline.

Tried the usual things
Disable GPU acceleration
Disable S04 codec
Disable multi core rendering

Below is the crash report. Any help on this would be much appreciated. It's unusable in the present state.

Problem Description
Application Name: VEGAS Pro
Application Version: Version 15.0 (Build 321)

Fault Process Details
Process Path: C:\Program Files\VEGAS\VEGAS Pro 15.0\vegas150.exe
Process Version: Version 15.0 (Build 321)
Process Description: VEGAS Pro
Process Image Date: 2018-03-05 (Mon Mar 05) 23:00:04

Back to post

Comments

JoeAustin wrote on 4/13/2018, 11:16 AM

I did try the power standby setting for the video card, but left the drivers as is. I've tried many things, and I think I have hit on something. At least on my own system. My MSI motherboard has some options to tweak performance. It was in an enhanced mode, and I decided to try to reset everything to default. So far, fingers crossed, Vegas sessions have stayed open for hours, and no crashes while actually doing editing.

Interestingly, no other symptoms were occuring. No blue screens, and no other unexpected crashes of any other apps. And this includes apps like Handbrake, a video timecode app, and Davinci Resolve. Strange indeed.

One thing I didn't do is disable Intel graphics. This breaks the QSV renderer, and undoes one of the key reasons to use 15 in the first place. IMHO of course. I do find it hard to go back to the VP 13 bright background.

So far so good.

ritsmer wrote on 4/14/2018, 2:06 AM

And status from here is that:

My MSI motherboard has always run in "normal" mode.

I installed the driver mentioned above and set the AMD GPU ULPS to off. Rebooted and thereafter 3 Vegas instances ran for days. Then I set the ULPS to on - rebooted the PC and thereafter the 3 Vegas instances still ran without problems - even if I also did some Vegas speed test (DynRAM settings to some 100 MB) besides the 3 instances.

So far the only thing that is sure is that something was done to Vegas between build 201 and 211 (see above and link to other post) which (might) have made Vegas sensible to some (possible) GPU diver issue at that time but which does not crash Vegas when using the driver I found above (whql-win10-catalyst-15.7.1-oct30.exe) but again which Nick Hope says might not be the "real" 15.7.1 driver...

I tried to roll back my C-disk 1 month in order to make tests with the driver that Vegas did not like - but that gave me some pesky UEFI double entries that I must sort out before going on with the tests...

Xarah_Monoski wrote on 10/11/2018, 10:39 PM

Did this problem get solved?

antoni-n wrote on 7/3/2020, 1:49 AM

Hi, My Vegas Pro 15.0 crashes when i clicking on my recorded earlier video aand Webcam video

here is link to download video (not video recorded earlier.):https://www.mediafire.com/file/rml00d45ptxsixb/bandicam_2020-07-03_08-41-33-511.mp4/file

john_dennis wrote on 7/3/2020, 2:02 AM

@antoni-n

Download and install build 416 for Vegas Pro 15.

If your screen capture is anything like your error demo screen capture, it's variable frame rate by a wide margin. That's not going to work well in Vegas. Use a utility program like Handbrake or FFMPEG to convert VFR to constant frame rate.

Complete name                            : C:\Users\John\Downloads\bandicam 2020-07-03 08-41-33-511.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (mp41)
File size                                : 7.71 MiB
Duration                                 : 2 min 44 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 393 kb/s
Encoded date                             : UTC 2020-07-03 06:41:34
Tagged date                              : UTC 2020-07-03 06:41:34
Writing application                      : BandiMp4Muxer 1.0

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Baseline@L4
Format settings                          : 1 Ref Frames
Format settings, CABAC                   : No
Format settings, Reference frames        : 1 frame
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 2 min 44 s
Bit rate                                 : 273 kb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Variable
Frame rate                               : 6.896 FPS
Minimum frame rate                       : 2.308 FPS
Maximum frame rate                       : 30.030 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.019
Stream size                              : 5.35 MiB (69%)
Language                                 : English
Encoded date                             : UTC 2020-07-03 06:41:34
Tagged date                              : UTC 2020-07-03 06:41:34
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 2 min 44 s
Duration_LastFrame                       : -8 ms
Bit rate mode                            : Variable
Bit rate                                 : 117 kb/s
Maximum bit rate                         : 192 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 2.30 MiB (30%)
Language                                 : English
Encoded date                             : UTC 2020-07-03 06:41:34
Tagged date                              : UTC 2020-07-03 06:41:34