Vegas Pro 17/18 Freezing with GPU Acceleration

UltraMan74 wrote on 8/30/2020, 1:11 AM

Hello Vegas Community,

I have always used Vegas since it was easy for me to jump into and edit vice learning other software, but I hear everything has its quirks with stability.

In short, basically I always had issues with VP17 when gpu acceleration is on. Rendering would sometimes freeze in the middle and navigating/clicking around on the timeline, all of a sudden one of my clicks would have a random crash after ~3 minutes or so. Sometimes just pressing the spacebar to pause/play, it'll freeze up and crash.

When I turned off GPU Accel in VP17 it seems like all my problems were solved, I could do things for 30+ mins and not get a crash.

Enter VP18 and I left all settings at default - GPU Accel on, etc. My first render the progress froze after a few seconds - not a good sign (Magix AVC Codec always with NVENC). Reloaded vegas and retried and then it worked. Unfortunately, the random crashing was back too. Did the trick and turned gpu accel off, no more rendering issues, random crashes are slightly better but I still get them, no dice. I'm still not safe from the crashes!

Instead of what doesn't work, I wanted to inquire the community what settings do you use? Do you have a setup of settings that work for you? GPU Accel on and all? Any users that can report on what settings they have and don't have random crashes, I'd be interested.

Please note that I have went through rebuilding/upgrading my system from the ground up and reformatting windows and I still have always found issues with Vegas.

Specs:

Windows 10 Home 1909

Vegas Pro 18 Build 284

Ryzen 2700x

Geforce RTX 2080 Super (Latest Drivers 452.06 Game Ready)

Comments

Grazie wrote on 8/30/2020, 2:03 AM

 

@UltraMan74


Geforce RTX 2080 Super (Latest Drivers 452.06 Game Ready)

The advice given here is to use the STUDIO driver and not the Game Ready-driver.

Grazie wrote on 8/30/2020, 2:04 AM

Hold on, do you HAVE an NVIDIA Card?

j-v wrote on 8/30/2020, 2:11 AM

No problems on laptop from signature here.
I think for what you see are the most important settings in VPro 18 these:

Also important for source and renderlocation not to use a location on C:/ , but better are different locations on the hardware. Your driverversion is good, but it is not the by Magix adviced Studio type of driver , this one:

PS: the type of GPU given above is for another user, but the outcome is the same driver, the best one for your Nvidia GPU

Last changed by j-v on 8/30/2020, 2:17 AM, changed a total of 1 times.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

michael-harrison wrote on 8/30/2020, 3:10 AM

@Grazie "geforce" is nvidia

System 1:

Windows 10
i9-10850K 10 Core
128.0G RAM
Nvidia RTX 3060 Studio driver [most likely latest]
Resolution        3840 x 2160 x 60 hertz
Video Memory 12G GDDR5

 

System 2:

Lenovo Yoga 720
Core i7-7700 2.8Ghz quad core, 8 logical
16G ram
Intel HD 630 gpu 1G vram
Nvidia GTX 1050 gpu 2G vram

 

michael-harrison wrote on 8/30/2020, 3:12 AM

What Grazie said regarding the studio vs game ready driver.

*I* would start with a driver cleaning and then install the latest studio driver and see where that gets you. Also...

 

FAQ & Troubleshooting

https://www.vegascreativesoftware.info/us/forum/vegas-pro-faqs-and-troubleshooting-guides--104787/

VP instability

Try:

The recommendations in the FAQ for solutions when VP is crashing.

Disable so4compoundplug.dll if videos are AVC https://www.vegascreativesoftware.info/us/forum/avc-xavc-s-issues-in-vp15-16-try-disabling-so4compoundplug-dll--108345/

A driver cleaning http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

If you're using an Nvidia GPU make sure you're using the studio driver, not the game driver.  I've also found that the 451.48 driver is much more stable with VP than previous versions

Make sure your cache folder is clean by deleting everything in  C:\Users\<user name>\AppData\Local\VEGAS Pro\<version #> (delete everything with VP closed and use task manager to make sure it's really gone from memory). The initial startup will be kind of long after this cleaning but once it's up, restart VP again. Use task manager to make sure VP is completely gone from memory before starting it back up.

Try these tips too 

Trim your project looking for fx combinations that cause problems.  For example, Picture in Picture and Layer Dimensionality together are lethal on my machine

System 1:

Windows 10
i9-10850K 10 Core
128.0G RAM
Nvidia RTX 3060 Studio driver [most likely latest]
Resolution        3840 x 2160 x 60 hertz
Video Memory 12G GDDR5

 

System 2:

Lenovo Yoga 720
Core i7-7700 2.8Ghz quad core, 8 logical
16G ram
Intel HD 630 gpu 1G vram
Nvidia GTX 1050 gpu 2G vram

 

fr0sty wrote on 8/30/2020, 3:18 AM

Don't disable so4 or enable legacy decoding until you have no other choice, as it breaks compatibility with some formats.