Vegas Pro 18 asking to update - but details reveal it's VP19

Glenn-C wrote on 10/21/2021, 6:15 AM

Everytime I open my VP18 (build 527) now, it asks to update. I click on the "update details" and all the features being "updated" are features only inherent to VP19.

What gives? I almost updated for bug fixes, which would've resulted in me being asked to purchase the VP19 upgrade. This is not cool and this update notification will not go away.

  • Windows 10 (21H1)
  • Lenovo Y545
  • NVIDIA GTX 1660ti
  • Intel i7-9750h
  • 24GB RAM

Comments

Dexcon wrote on 10/21/2021, 6:19 AM

In Preferences/General, try deselecting 'Use Newsfeed to stay informed about VEGAS product updates'.

Dell Alienware Aurora 11

Windows 10 Home

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 1TB M.2 PCIe NVMe SSD

D drive: 6TB WD 7200 rpm Black HDD 3.5"

E & F drives: 2 x 2TB Barracuda HDDs 2.5"

 

RogerS wrote on 10/21/2021, 6:24 AM

Don't click on it- appears to be a bug in the update system (not a nefarious attempt to get you to buy something)

Dexcon wrote on 10/21/2021, 6:49 AM

Don't click on it- appears to be a bug in the update system

Though I could be wrong, but wasn't the phantom update bug related to VP19? As per ...

https://www.vegascreativesoftware.info/us/forum/latest-upgrade-will-not-install-on-vegas-pro-19-0--132380/

I just checked the Newsfeed selection in Preferences/General, and next time opening VP18 I also got the window offering VP19 - and it clearly states that it is an offer to buy VP19.

Last changed by Dexcon on 10/21/2021, 6:55 AM, changed a total of 1 times.

Dell Alienware Aurora 11

Windows 10 Home

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 1TB M.2 PCIe NVMe SSD

D drive: 6TB WD 7200 rpm Black HDD 3.5"

E & F drives: 2 x 2TB Barracuda HDDs 2.5"

 

RogerS wrote on 10/21/2021, 7:29 AM

I see, I thought it might have been a broader issue with the update system than 19.381. I uninstalled 18 so I can't check.

Yes, the Newsfeed does always give offers to upgrade at a special price and good advice on how to make that disappear if it's annoying.

NickHope wrote on 10/22/2021, 1:30 AM

I am also getting this each time I open VP 18 build 527:

When I click on "New in this update" I get:

I clicked on "Update Later" and didn't try "Perform update now".

It doesn't happen if I open VP17.

I do not have VP19 installed.

NickHope wrote on 11/6/2021, 4:14 AM

Still getting this every time I open VP18 build 527. 'Use Newsfeed to stay informed about VEGAS product updates' is not checked. So I clicked "Perform update now" in an attempt to flush it out and it tried to install VP19 build 381. I made a support request, Ticket#2021110617000461.

Reyfox wrote on 11/6/2021, 4:18 AM

@NickHope I have the same version of VP18 and the same build and have not seen the "update" that you are seeing. I did have trial of VP19 installed to test, but uninstalled it after the 30 days.

NickHope wrote on 11/6/2021, 4:36 AM

@Reyfox It may be specific to my old O/S (Win 10 version 1511) or some other aspect of my system, although the OP's O/S seems to be up to date.

Reyfox wrote on 11/6/2021, 5:14 AM

A "head scratcher" for sure! My Win10 OS is up to date. Also, when I open VP17, I do not see it either.

Glenn-C wrote on 11/25/2021, 9:10 AM

I'm still getting it. I've unchecked the thingie in preferences about Use Newsfeed, too.