Vegas Pro 18 stopped seeing dual audio tracks in imported videos.

Kurtino wrote on 4/5/2023, 8:26 PM

Hello,

I've had this issue with Vegas Pro 15, and also 18 (I just upgraded and have the same problem), where before I used to be able to drag a video that has two audio tracks into Vegas and it would automatically add both tracks, so I could modify them freely. This has stopped working recently and I have no idea why; it only detects a single audio track and I can seemingly no longer edit both at the same time.

I'm not sure what changed to cause this, but other video players (like VLC) can still correctly identify and swap between the audio tracks, but Vegas doesn't seem to see them anymore. For reference I am recording gameplay footage via nVidia Shadowplay with separate audio tracks enabled between the microphone and the speaker audio.

Does anyone know how to fix this? I would like Vegas to behave like it originally did where both tracks were correctly identified and added into the timeline once a video is dragged in automatically.

Comments

EricLNZ wrote on 4/5/2023, 9:09 PM

@Kurtino Post Media Info on one of your problem video files. Instructions here https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Kurtino wrote on 4/5/2023, 9:21 PM

General
Complete name                            : C:\Users\Kurtis\Videos\Desktop\Desktop 2023.04.06 - 03.15.53.06.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (isom/mp42)
File size                                : 7.97 MiB
Duration                                 : 7 s 250 ms
Overall bit rate                         : 9 220 kb/s
Frame rate                               : 60.000 FPS
Recorded date                            : 2023
Encoded date                             : 2023-04-06 02:16:00 UTC
Tagged date                              : 2023-04-06 02:16:00 UTC

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main 10@L5.1@High
Codec ID                                 : hvc1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 7 s 250 ms
Bit rate                                 : 8 824 kb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Variable
Frame rate                               : 60.000 FPS
Minimum frame rate                       : 55.831 FPS
Maximum frame rate                       : 65.170 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 10 bits
Bits/(Pixel*Frame)                       : 0.018
Stream size                              : 7.63 MiB (96%)
Title                                    : VideoHandle
Encoded date                             : 2023-04-06 02:16:00 UTC
Tagged date                              : 2023-04-06 02:16:00 UTC
Color range                              : Limited
Color primaries                          : BT.2020
Transfer characteristics                 : PQ
Matrix coefficients                      : BT.2020 non-constant
mdhd_Duration                            : 7250
Codec configuration box                  : hvcC

Audio #1
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 7 s 181 ms
Source duration                          : 7 s 188 ms
Bit rate mode                            : Constant
Bit rate                                 : 192 kb/s
Nominal bit rate                         : 96.0 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 169 KiB (2%)
Source stream size                       : 169 KiB (2%)
Title                                    : SoundHandle / System sounds
Encoded date                             : 2023-04-06 02:16:00 UTC
Tagged date                              : 2023-04-06 02:16:00 UTC
mdhd_Duration                            : 7181

Audio #2
ID                                       : 3
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 7 s 125 ms
Source duration                          : 7 s 139 ms
Bit rate mode                            : Constant
Bit rate                                 : 192 kb/s
Nominal bit rate                         : 96.0 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 167 KiB (2%)
Source stream size                       : 167 KiB (2%)
Title                                    : SoundHandle / Microphone
Encoded date                             : 2023-04-06 02:16:00 UTC
Tagged date                              : 2023-04-06 02:16:00 UTC
mdhd_Duration                            : 7125

Here you go. It seems to be any video file I record now via Shadowplay rather than any specific one

rraud wrote on 4/6/2023, 1:39 PM

Try.. enable or disable "Import stereo as dual mono" in "Options> Preferences> General" ??

Kurtino wrote on 4/6/2023, 1:54 PM

Try.. enable or disable "Import stereo as dual mono" in "Options> Preferences> General" ??

That created a 2nd audio track but just mirrored the "System sounds" audio track between both speakers, and the "Microphone" audio track is still missing in Vegas Pro. I tried toggling this off and on but it didn't seem to fix anything.

Kurtino wrote on 4/16/2023, 10:39 AM

Is there any further assistance I can have with this? I'm still getting the issue but have no idea why it's happening suddenly.