Comments

Grazie wrote on 8/13/2023, 5:15 AM

@xOv3Rz & @Sjef-Verpaalen - Sorry Guys I can't go any further, outta ideas!

xOv3Rz wrote on 8/13/2023, 5:15 AM

 

okay, I think I know where it comes from... it asks for the computerID but when I put the one from my pc it doesn't work... @Grazie

xOv3Rz wrote on 8/13/2023, 5:17 AM

you were right I did not generate the activation... but when I enter my computer id it does not work.. @Grazie

Grazie wrote on 8/13/2023, 5:17 AM

And?

xOv3Rz wrote on 8/13/2023, 5:20 AM

how to enter computer id? @Grazie

Grazie wrote on 8/13/2023, 5:29 AM

how to enter computer id? @Grazie

@xOv3Rz - No idea. Never ever had to do it. I've got to think that when I download ANY VP it notes my ID and links that to the DL and then it is part of my Registration, and thence my Install. No problem. On the Splash Screen, which you cant see so far, my PC ID is already there. It'll be the same for others too. The fact you can't get to the Splash Screen implies your PC ID hasn't been found/recognized, and won't proceed.

Here's a novel thought, go to your accounts and see if your B411 has been Registered?

Grazie wrote on 8/13/2023, 5:46 AM

@xOv3Rz - To confirm: I uninstalled B411. Rebooted PC. Reinstalled B411. Clicked to open B411 and I got an invitation to Register and NO PC ID was required. However, in the "About Screen" there is my Machine ID, as I said this must be held by MAGIX, and used as security to guard against multiple copies floating about out there on numerous PCs.

xOv3Rz wrote on 8/13/2023, 5:50 AM

my VP20 is Registered no problem & synchro with my MAGIX account..

Grazie wrote on 8/13/2023, 5:54 AM

And yet . . . As I said, I'm really outta ideas now.

xOv3Rz wrote on 8/13/2023, 6:04 AM

OK thanks anyway @Grazie

j-v wrote on 8/13/2023, 6:17 AM

how to enter computer id? @Grazie

I'm not @Grazie, but to see your computer ID go to your Configuration screen/ System

met vriendelijke groet
Marten

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Grazie wrote on 8/13/2023, 6:19 AM

@j-v - Yes, but he can’t open B411 to even see that. 😉

j-v wrote on 8/13/2023, 6:23 AM

That has nothing to do with Vegas but with Windows.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

xOv3Rz wrote on 8/13/2023, 7:16 AM

do not work... mid start and VP11 close...

j-v wrote on 8/13/2023, 7:22 AM

@xOv3Rz
Did you already tried a total reset of Vegas Pro 20 by following exact this tutorial with emptying the cashed files? https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Grazie wrote on 8/13/2023, 8:07 AM

Inch by painful inch....

xOv3Rz wrote on 8/13/2023, 5:23 PM

nope i not test, i test now 😊

xOv3Rz wrote on 8/13/2023, 5:30 PM

CTRL SHIFT do not work for me...

xOv3Rz wrote on 8/15/2023, 5:14 AM

up please ?..

bitman wrote on 8/15/2023, 6:00 AM

Something you could try is like @Grazie mentions, but I would rephrase it more correctly : restarting your PC.

Rebooting your PC as @Grazie mentions is often misinterpreted as powering your PC off, then powering back on. In the windows menu it is called shut down. Shut down is not the same as a restart in the menu. A restart in modern windows clears a lot of stuff and does not preserve what is active in memory. A shut down preserves your active state and memory stuff to help you start up faster, however if there is an issue, the issue is saved and you do not want that, this is one of the reasons sometimes issues do not go away with mere power on and off.

To absolutely clear a memory issue: first restart your PC, after is powered on again, then power off, disconnect the power cord, wait a few minutes so your power supply and motherboard can drain the remaining energy. then plug in the power cord and start the PC again. You could reverse the above procedure. If you are on a laptop, in addition to the power cord, remove the battery as well.

Lastly, instead of re-installing windows, you may want to check the integrity of windows itself if there are issues, sometimes one of the windows core files can get corrupt: use windows system file check:

http://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca

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xOv3Rz wrote on 8/15/2023, 7:11 AM

it's already done, none of it works..

xOv3Rz wrote on 8/15/2023, 10:16 AM

its work I proceeded like this :

1. Type "Command Prompt" into Windows search or Cortana

2. right-click on the Command Prompt result that appears and choose "Run as administrator"

3. After the command prompt opens, type: net user administrator /active:yes

4. Double check to make sure the command is entered correctly and hit Enter on your keyboard.

5. After running this command, the prompt will respond with: command completed successfully

6. Go back to the Windows desktop , and press Ctrl+Alt+Delete and select “Switch User” to find the Administrator account, then select it.

7. Install and activate your software applications onto this profile.

If this works for your issue, you can then copy the desktop icon for the software. Once you do that, you can then log back into your normal account and paste the desktop icon there to launch it.