Vegas Pro 20 Crashes when I click render

Wiew wrote on 4/11/2023, 3:19 PM

Ok , I'm out of ideas

I removed the application data

I did a hard render

I uninstalled Vegas and reinstalled it again

I even rolled back the amd driver to an older one

If I just put a regular clip on the timeline and click render , Vegas stops working.

A few weeks ago everything was fine

Anybody a idea ,

Else I need to reinstall my pc soon , I need to delliver a clip at the end of the week (still some work on it)

 

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 20.0 (Build 370)
   Problem:             Unmanaged Exception (0xe0434352)
   Fault Module:        C:\Windows\System32\KERNELBASE.dll
   Fault Address:       0x00007FFA4626FE7C
   Fault Offset:        0x000000000008FE7C

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 20.0\vegas200.exe
   Process Version:     Version 20.0 (Build 370)
   Process Description: VEGAS Pro
   Process Image Date:  2023-03-09 (Thu Mar 09) 00:25:10

 

Comments

RogerS wrote on 4/11/2023, 11:03 PM

Is there another post with more information about this issue? It's not much to go by.

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208

Try the
VEGAS 4K "sample project" benchmark: https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark: https://forms.gle/eErJTR87K2bbJc4Q7

Wolfgang S. wrote on 4/12/2023, 12:41 AM

Please see the information requirements to help you:

https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/

The minimum would be to know the project properties settings, the settings for the GPU (both in preferences but also I/O settings), the kind of encoder you use, if the encoder is with or without VCE that you use, the type of footage you use.

Last changed by Wolfgang S. on 4/12/2023, 1:03 AM, changed a total of 1 times.

Desktop: PC AMD 3960X, 24x3,8 Mhz * GTX 3080 Ti * Blackmagic Extreme 4K 12G * QNAP Max8 10 Gb Lan * Blackmagic Pocket 6K/6K Pro, EVA1, FS7

Laptop: ProArt Studiobook 16 OLED (ProArt Studiobook 16 OLED (i9 12900H with i-GPU Iris XE, 32 GB Ram. Geforce RTX 3070 TI 8GB) with internal HDR preview on the laptop monitor. Blackmagic Ultrastudio 4K mini

HDR monitor: ProArt Monitor PA32 UCG, Atomos Sumo

bitman wrote on 4/12/2023, 1:35 AM

@Wiew A fellow Belgian in need! I'll continue in Dutch!

Probeer eens je clip zonder audio te renderen (bijvoorbeeld video track op solo) en omgekeerd, zo kan je al nagaan of het probleem zich in audio of video HW of drivers zit...

Voor de rest probeer wat meer info te geven van je clip, project settings en dergelijke. Gebruik je de standard templates voor te renderen?

APPS: VIDEO: VP 365 (21 - build 315), VP 365 20, VP 19 post (latest build -651), (uninstalled VP 12,13,14,15,16 Suite,17, VP18 post), Vegasaur, a lot of NEWBLUE plugins, Mercalli 6.0, Respeedr, Vasco Da Gamma 16 HDpro XXL, Boris Continuum 2024, Davinci Resolve Studio 18, SOUND: RX 10 advanced Audio Editor, Sound Forge Pro 17, Spectral Layers Pro 10, Audacity, FOTO: Zoner, DXO, Luminar, Topaz...

  • OS: Windows 11 Pro 64, version 23H2 (November 2023)
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Wiew wrote on 4/12/2023, 2:16 AM

Thank you all for the responses,

@bitman

I'll keep it in English so everyone can follow ;-)

But actually it is / was very simple.
I have Vegas 20 , Windown 11 on a new MSI system with a AMD graphics card.

Everything worked until a week ago. The only thing that has changed here is that I bought a 2nd screen that it is set as 2nd screen, so it can't be that.

Elimination of deleting tracks and effects didn't work, Vegas kept crashing every time I clicked render. I have deleted all render files etc.

And even created a new project with 1 jpeg in it and even then the system crashed ;-(
Yesterday I formatted the whole system again and reinstalled W11 , then installed Vegas and now it seems to work again , I still have to install the third parties like Boris FX etc.

But I don't think that can be the reason. cause the program already crashed on a jpeg.

Maybe it's a Windows thing, I don't know. If it happens again I will let you guy's know immediately.

Wolfgang S. wrote on 4/12/2023, 2:39 AM

So you told us now that you use jpegs? Do you only render jpegs?

Instead of spending the time to set up the system new, it would be more helpful to give us the information that we have requested. That is no guess work.

What are the render settings?

Desktop: PC AMD 3960X, 24x3,8 Mhz * GTX 3080 Ti * Blackmagic Extreme 4K 12G * QNAP Max8 10 Gb Lan * Blackmagic Pocket 6K/6K Pro, EVA1, FS7

Laptop: ProArt Studiobook 16 OLED (ProArt Studiobook 16 OLED (i9 12900H with i-GPU Iris XE, 32 GB Ram. Geforce RTX 3070 TI 8GB) with internal HDR preview on the laptop monitor. Blackmagic Ultrastudio 4K mini

HDR monitor: ProArt Monitor PA32 UCG, Atomos Sumo

Wiew wrote on 4/12/2023, 3:25 AM

@Wolfgang S.

No I render different types of footage , mp4 , mov , etc

I just tried to render a single jpeg to check if it also crashed, and it did

the render settings were standard 1920 X 1080 25 fps

I did the format C because I am in the middle of a lot of recordings and edits , busy month

I don't have the time to figure out what the reason was

RogerS wrote on 4/12/2023, 4:34 AM

So it's working now after the reinstall?

Custom PC (2022) Intel i5-13600K with UHD 770 iGPU with latest driver, MSI z690 Tomahawk motherboard, 64GB Corsair DDR5 5200 ram, NVIDIA 2080 Super (8GB) with latest studio driver, 2TB Hynix P41 SSD, Windows 11 Pro 64 bit

Dell XPS 15 laptop (2017) 32GB ram, NVIDIA 1050 (4GB) with latest studio driver, Intel i7-7700HQ with Intel 630 iGPU (latest available driver), dual internal SSD (1TB; 1TB), Windows 10 64 bit

VEGAS Pro 19.651
VEGAS Pro 20.411
VEGAS Pro 21.208

Try the
VEGAS 4K "sample project" benchmark: https://forms.gle/ypyrrbUghEiaf2aC7
VEGAS Pro 20 "Ad" benchmark: https://forms.gle/eErJTR87K2bbJc4Q7

Wiew wrote on 4/12/2023, 4:52 AM

I just tried to render a fragment , where mocha , coloring and keyframing is used

and it rendered perfectly ??

It is just a pain in the ... to install all the third parties again ;-)

But hey, I can render my Testimonials for the end of the week

Wolfgang S. wrote on 4/12/2023, 11:07 AM

@Wolfgang S.

No I render different types of footage , mp4 , mov , etc

I just tried to render a single jpeg to check if it also crashed, and it did

the render settings were standard 1920 X 1080 25 fps

I did the format C because I am in the middle of a lot of recordings and edits , busy month

I don't have the time to figure out what the reason was

Fine if it works again - at least.

But it is as usual: if you do not have the time to figure out what the reasons were, then this is your decision. But without any significant information, we cannot even try to help you really.

For the future I would recommend you to use backup systems like Trueimage - then you are faster to playback an image that works, compared to format c.

But as said: fine, if it works again.

Desktop: PC AMD 3960X, 24x3,8 Mhz * GTX 3080 Ti * Blackmagic Extreme 4K 12G * QNAP Max8 10 Gb Lan * Blackmagic Pocket 6K/6K Pro, EVA1, FS7

Laptop: ProArt Studiobook 16 OLED (ProArt Studiobook 16 OLED (i9 12900H with i-GPU Iris XE, 32 GB Ram. Geforce RTX 3070 TI 8GB) with internal HDR preview on the laptop monitor. Blackmagic Ultrastudio 4K mini

HDR monitor: ProArt Monitor PA32 UCG, Atomos Sumo