Vegas Pro 20 Crashing

S1234 wrote on 6/13/2024, 5:26 AM

My Vegas Pro 20 has been crashing since I bought it one year ago. It happens usually when I make montage of different clips and when It usually starts crashing around 15 minute mark. Today it happened around 6 minute mark and I save constantly to not lose the progress. I have had this problem with previous Vegas versions too since like version 10. I have looked up a lot of tutorials how to fix this issue but none of them have helped. My PC specs should not be the problem.

GPU: Nvidia Geforce RTX 3070
CPU: i7-12700F
RAM: 32GB DDR5

I have my Vegas and all my clips stored on SSD and that should not be the cause. New Vegas advertisments are constant thing when I open Vegas but do you really expect me to just buy a new version of Vegas for 200 euros when you cannot even fix this basic problem!?

Comments

Dexcon wrote on 6/13/2024, 5:51 AM

If the problem has existed for years, it could be an issue with the media that you are using. Please upload to the forum a detailed MediaInfo report (a free app) of an example of the media that you are mostly using. Details about MediaInfo are here: https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Also, what is the source device of the media (e.g. camera model, phone model, etc).

Last changed by Dexcon on 6/13/2024, 5:55 AM, changed a total of 1 times.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

j-v wrote on 6/13/2024, 6:13 AM

Also give us a screenshot of your Options/Preferences/Video by using this button:

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

S1234 wrote on 6/13/2024, 7:51 AM

S1234 wrote on 6/13/2024, 7:55 AM

I am using OBS to record and been trying many different video codecs but it seems to not matter since it still crashes.

S1234 wrote on 6/13/2024, 7:56 AM

Dexcon wrote on 6/13/2024, 7:56 AM

The Dynamic RAM Preview setting is incredibly high (50%). Try reducing it to its default setting of 5% and see how that goes.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Dexcon wrote on 6/13/2024, 7:59 AM

Re MediaInfo, please upload a detailed "Text" view as suggested in the MediaInfo link given earlier..

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

RogerS wrote on 6/13/2024, 8:13 AM

I am using OBS to record and been trying many different video codecs but it seems to not matter since it still crashes.

For OBS you can try recording as fragmented MP4 (if you are concerned about it losing data) and then remux in MP4 to AVC/h264 in an mp4 container. Change keyframe interval to 1 from 0. It should work well in VEGAS.

If that still doesn't help it may be because NVIDIA NVDEC has been buggy until early builds of VP 21. You could try turning it off in preferences/file io. (hardware decoder to "none")
Keep an eye out for VEGAS Pro 22 which should continue the development of it which started in 21 and make it both faster and more stable with more media types.

I also agree with reducing dynamic ram preview- VEGAS can use ram for other things. I keep it at 10% myself as I like to make ram previews (shift + b).