Vegas pro 20 glitch error when uploading footage

Musa wrote on 10/17/2022, 8:28 PM

I just downloaded Vegas pro 20 and am trying to upload footage to my timeline. All the clips in the preview window have this wierd glitch effect look and when I click the play button, I can hear the audio perfectly fine however the cursor doesn't move forward.
(my clips are mp4 files from a Sony a6500)

I screen recorded the issue which will give more context.

 

 

Comments

john_dennis wrote on 10/17/2022, 8:53 PM

Start here:

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

RogerS wrote on 10/17/2022, 8:53 PM

Well, that shouldn't be. Sony a6500 files are easy to play back in Vegas (owned one myself).

What GPU and driver version are you using? Do you have other versions of Vegas and is it working there?

Musa wrote on 10/17/2022, 8:58 PM

Well, that shouldn't be. Sony a6500 files are easy to play back in Vegas (owned one myself).

What GPU and driver version are you using? Do you have other versions of Vegas and is it working there?

hmm I have the latest gpu nvidia driver on my rtx 2060. Yes i've been using an old version of vegas 18 for years and that works fine. I just decided to buy vegas pro 20(monthly) and this error came up

RogerS wrote on 10/17/2022, 9:34 PM

Can you share a screenshot of preferences/ file io in VP 20? Perhaps reset it to defaults if it's changed.

You are shooting X-AVCS with the a6500?

Grazie wrote on 10/17/2022, 9:55 PM

Can you share a screenshot of preferences/ file io in VP 20? Perhaps reset it to defaults if it's changed.

@RogerS - Can’t share/upload screenshots/graphics. I’m getting error message. Must be a result of the Maintenance work carried out this past week.

RogerS wrote on 10/17/2022, 9:58 PM

I see. In that case try a link to a service like Google Drive that can host images.

Grazie wrote on 10/17/2022, 10:00 PM

I see. In that case try a link to a service like Google Drive that can host images.

@RogerS - Are you getting the same error message?

Musa wrote on 10/18/2022, 12:43 AM

I figured it out, I just went to preferences > I/O > enabled avc decoding

andyrpsmith wrote on 10/18/2022, 3:58 AM

I figured it out, I just went to preferences > I/O > enabled avc decoding

Do you mean you enabled legacy AVC decoding? If so you just told Vegas not to use your GPU to decode?

Last changed by andyrpsmith on 10/18/2022, 4:05 AM, changed a total of 1 times.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

andyrpsmith wrote on 10/18/2022, 4:02 AM

Sony a6500 recording format XAVC S , AVCHD format: Ver. 2.0 compliant , MP4, Compression: XAVC S: MPEG-4 AVC/H.264, AVCHD: MPEG-4 AVC/H.264, MP4: MPEG-4 AVC/H.264 (all from Sony website). Are you filming in AVCHD?

Last changed by andyrpsmith on 10/18/2022, 4:03 AM, changed a total of 1 times.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

Musa wrote on 10/18/2022, 5:41 PM

Yeah enabled "legacy avc decoding". Just after that adjustment, it started workng fine. And yeah I film in AVCHD.

RogerS wrote on 10/18/2022, 6:34 PM

Which decoder was it? An issue with NVDEC?

andyrpsmith wrote on 10/18/2022, 7:07 PM

Yeah enabled "legacy avc decoding". Just after that adjustment, it started workng fine. And yeah I film in AVCHD.

I think you would be better off filming in XAVCS, you should then be able to turn off legacy AVC decoding and enjoy faster timeline playback. You can tell which decoder Vegas is using by right clicking on the media within Vegas and going to the properties tab and choosing general, scroll down to plug-in which tells you what Vegas is using to decode your media, so4compoundplug.dll is the GPU accelerated one used when legacy decoding is turned off. With XAVCS and legacy checked it will use compoundplug.dll. I'm not sure what Vegas uses for AVCHD as I stopped using that many years ago (2015 when I bought my Sony AX100).

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro

Musa wrote on 10/18/2022, 7:16 PM

Yeah enabled "legacy avc decoding". Just after that adjustment, it started workng fine. And yeah I film in AVCHD.

I think you would be better off filming in XAVCS, you should then be able to turn off legacy AVC decoding and enjoy faster timeline playback. You can tell which decoder Vegas is using by right clicking on the media within Vegas and going to the properties tab and choosing general, scroll down to plug-in which tells you what Vegas is using to decode your media, so4compoundplug.dll is the GPU accelerated one used when legacy decoding is turned off. With XAVCS and legacy checked it will use compoundplug.dll. I'm not sure what Vegas uses for AVCHD as I stopped using that many years ago (2015 when I bought my Sony AX100).

My bad I got my file formats mixed up, yes I shoot on XAVCS. I'll try the changes you mentioned. I do have a really good cpu (ryzen 9 4000 series) so the playback is pretty good with the changes I made, but if what you're saying can make it faster, seems worth trying.