Vegas Pro 21 (300) / (314) crashes after editing for a few minutes

ClaudioFz wrote on 5/18/2024, 8:41 PM

Well, the program works perfectly for me with the Vegas Pro 21 (208) version. I can edit for hours and nothing bad happens. The problem comes when I install the new updates (300 and 314)

When I use the latest updates, after 5 or 10 minutes editing (simple video, no effects or anything, just cuts) the program crashes and I have to close it.

Does this happen to anyone else?

My components:

Ryzen 7 5700g
MSI RTX 3080 12gb
32 GB of ram at 3200 MHz (8 GB x 4)
M2 250gb
Several 1TB SSD drives

Comments

EricLNZ wrote on 5/18/2024, 8:48 PM

What format is your simple video? MediaInfo would help https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Also on timeline or Project Media right click for Properties and in the General tab what is the Plug-in used?

Lastly presumably if you have to shut down VP it is actually freezing, not crashing?

ClaudioFz wrote on 5/18/2024, 8:55 PM

What format is your simple video? MediaInfo would help https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

Also on timeline or Project Media right click for Properties and in the General tab what is the Plug-in used?

Lastly presumably if you have to shut down VP it is actually freezing, not crashing?

Thanks for the clarification. Yes, the program freezes.

Regarding the format, it is MP4 Type AVC

Currents
  Video: 00:25:45,066, 59,999 fps progressive, 2560x1440x12, AVC
  Audio 1: 00:25:45.024, 48,000 Hz; Stereo, AAC

NickHope wrote on 5/19/2024, 2:16 AM

Try selecting Options > Preferences > File I/O > Enable legacy AVC decoding then restarting.

You could try changing the Hardware Decoder To Use setting on the same page.

ClaudioFz wrote on 5/19/2024, 10:25 AM

Try selecting Options > Preferences > File I/O > Enable legacy AVC decoding then restarting.

You could try changing the Hardware Decoder To Use setting on the same page.

The encryption was already active. I tried the rest and it still happens.