Vegas Pro 22 Consistent Crashing when Copying Keyframes

MrSmartyPants wrote on 4/3/2025, 6:10 PM

Title and video self-explanatory.

What baffles me is that this started all of a sudden when I was in the middle of editing... and it hasn't stopped since.

Yes, I restarted my PC, re-installed Vegas Pro 22, cleared cache and reset preferences, updated graphic drivers

Problem is with every file of Vegas Pro, new or old.

The fact that this is so random, I doubt anyone will be able to help me but I'm posting this here in-case someone does. I will contact Vegas support too.

SPECIFIC DETAILS:

  • Version 22.0 (Build 239)
  • Windows 11 Pro - Version 24H2
  • NVIDIA GeForce GTX 1660
  • GPU Acceleration being ON/OFF makes no change
  • Not much else can be given considering that this is effecting ALL of my Vegas files.

Comments

john_dennis wrote on 4/3/2025, 7:33 PM

Tick these two boxes

and paste the data into a code block

here on the forum.

MrSmartyPants wrote on 4/4/2025, 7:54 AM 
Extra Information
   File:                C:\Users\guzym\AppData\Local\VEGAS Pro\22.0\gpu_video_x64.log
   File:                C:\Users\guzym\AppData\Local\VEGAS Pro\22.0\fileio_x64.log
   File:                C:\Users\guzym\AppData\Local\VEGAS Pro\22.0\persist.prefs
   File:                
   File:                C:\Users\guzym\AppData\Local\VEGAS Pro\22.0\dx_video_grovel_x64.log
   File:                C:\Users\guzym\AppData\Local\VEGAS Pro\22.0\svfx_video_grovel_x64.log
   File:                C:\Users\guzym\AppData\Local\VEGAS Pro\22.0\ocio_x64.log
   File:                C:\Users\guzym\AppData\Local\VEGAS Pro\22.0\dx_grovel_x64.log
   File:                C:\Users\guzym\AppData\Local\VEGAS Pro\22.0\vst_grovel.log
   File:                C:\Users\guzym\AppData\Local\VEGAS Pro\22.0\vegas_script_x64.log
   File:                C:\Users\guzym\AppData\Local\VEGAS Pro\22.0\hub.log
   File:                A:\Documents\VEGAS Pro 22\CRASH TEST.veg

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 22.0 (Build 239)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\VEGAS Pro 22.0\vegas220.exe
   Fault Address:       0x00007FF69318CF92
   Fault Offset:        0x00000000000DCF92

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 22.0\vegas220.exe
   Process Version:     Version 22.0 (Build 239)
   Process Description: VEGAS Pro
   Process Image Date:  2025-01-21 (Tue Jan 21) 22:08:50

Thanks for the response. Hope this helps

m-v wrote on 4/8/2025, 2:16 PM

I have the same issue, hopefully someone can help

Vegas_Sebastian wrote on 4/9/2025, 4:28 AM

There will be a fix (soon).

JamBam wrote on 4/15/2025, 12:26 AM

🙋 Also seeing this, very annoying. Haven't seen this behaviour before in VP22 build 239, maybe a recent Windows 11 update... ¯\_(ツ)_/¯

System:
CPU - AMD Ryzen 7 5700X 3.40GHz 8 Cores/16 Threads
RAM - 32 GB
GPU - AMD Radeon RX 6600 XT - Primary/Discrete VRAM - 8176 MB - GDDR6 2000 MHz
Driver Version - 24.30.31.03-250225a-413647C-AMD-Software-Adrenalin-Edition
AMD Windows Driver Version - 32.0.13031.3015
Windows Edition - Windows 11 Professional (64 bit)
Windows Version - 24H2

Epitome-of-Frustration wrote on 4/15/2025, 11:43 AM

I have not experienced this in build 239, but I am now experiencing this issue after updating to build 248 today.

somacruz wrote on 4/23/2025, 5:10 AM

There will be a fix (soon).

Hi, how soon is considered? I think it doesn't mean 248 update that was recently, because it didn't fix the issue

johnny-s wrote on 4/23/2025, 6:21 AM

I had same problem when using b239 on my main PC. I didn't post issue because when I checked on my laptop with a much simpler single vid clip then no issue.

I assumed then that it was something to do with the much bigger more complex project on main PC.

I got around the issue on main PC by using Copy event and then selectively pasting crop attributes.

The crash is triggered on close of pan/crop window.

Last changed by johnny-s on 4/23/2025, 6:39 AM, changed a total of 2 times.

PC 1:

Intel i9-9900K

32 GB Ram

AMD Radeon XFX RX 7900 XT

Intel UHD 630

Win 10

PC 2:

AMD Ryzen 9 7950X3D 16 core CPU

64 GB Ram

Nvidia 4090 GPU

Intel A770 GPU

Win 11

 

Laptop:

Intel 11th. Gen 8 core CPU. i9-11900K

64 GB Ram

Nvidia RTX 3080 GPU

Win 10

John-Anton wrote on 4/24/2025, 3:30 PM

I am also experiencing this issue with b239 and b248. I have reinstalled vegas, cleared temp files, updated gpu drivers, etc. This problem does not happen with V21.

Hoping that the problem will get fixed if enough people complaint about it.

iEmby wrote on 4/25/2025, 11:11 PM

i face it too

i shifted to vegas 20 due to that

no issue till now ...

rest is checking..

PROCESSOR
     

Operating System: Windows 11 Pro 64-bit (Always Updated)
System Manufacturer: ASUS
12th Gen Intel(R) Core(TM) i7-12700 (20 CPUs), ~2.1GHz - 4.90GHz
Memory: 32GB RAM
Page File: 11134MB used, 7934MB Available
DirectX Version: DirectX 12

-----------------------------------------------

MOTHERBOARD

 

ASUS PRIME H610-CS D4
Intel® H610 (LGA 1700)
Ready for 12th Gen Intel® Processors
Micro-ATX Motherboard with DDR4
Realtek 1 Gb Ethernet
PCH Heatsink
PCIe 4.0 | M.2 slot (32Gbps) 
HDMI® | D-Sub | USB 3.2 Gen 1 ports
SATA 6 Gbps | COM header
LPT header | TPM header
Luminous Anti-Moisture Coating
5X Protection III
(Multiple Hardware Safeguards
For all-round protection)

-----------------------------------------------
EXTERNAL GRAPHIC CARD

-----------------------------------------------

INTERNAL GRAPHIC CARD (iGPU)

------------------------------------------------

LED - MONITOR

Monitor Name: Generic PnP Monitor
Monitor Model: HP 22es
Monitor Id: HWP331B
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI

-----------------------------------------------

STORAGE DRIVE

Drive: C:
Free Space: 182.3 GB
Total Space: 253.9 GB
File System: NTFS
Model: WD Blue SN570 1TB (NVMe)

---------------O----------------

My System Info (PDF File).

https://drive.google.com/open?id=1-eoLmuXzshTRH_8RunAYAuNocKpiLoiV&usp=drive_fs

 

Also Check

Some useful creations by me including VEGAS Scripts

https://getopensofts.blogspot.com/

 

My YouTube Channel Dedicated to Only VEGAS Pro Tutorials

EDITROOM : My YouTube Channel (For VEGAS Tutorials)

Jacob-Petersen7556 wrote on 4/29/2025, 10:34 AM

Happening to me too. Man... I just recently got Vegas again. The last version I had was like Sony Vegas 12. I remember all the dumb bugs it had and how angry I used to get. 2 days into using this, and this happens. I can't even copy and paste keyframes without it crashing. I see nothing has changed. Absolutely rediculous.

Reyfox wrote on 4/29/2025, 11:05 AM

Highlighting one issue and saying nothing has changed from VP12 until now is totally ridiculous. I'd get my money back.

Last changed by Reyfox on 4/29/2025, 11:05 AM, changed a total of 1 times.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.5.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

VEGASDerek wrote on 4/29/2025, 1:05 PM

We are working on a hot fix to address this issue. We hope to make this available soon. We apologize for the inconvenience of the keyframe copy and paste crash. This crash was caused by a change in the underlying structure of the Windows clipboard, which was pushed out in a recent Windows update.

zenondeinon wrote on 4/30/2025, 12:08 PM

We are working on a hot fix to address this issue. We hope to make this available soon. We apologize for the inconvenience of the keyframe copy and paste crash. This crash was caused by a change in the underlying structure of the Windows clipboard, which was pushed out in a recent Windows update.

Thank you! Will the hotfix also be rolled out to previous versions of Vegas Pro (I personally still have a Vegas Pro 14 license...!)? Or will it only be done for Vegas Pro 22?

Candive wrote on 5/1/2025, 4:04 AM

@zenondeinon

Thank you! Will the hotfix also be rolled out to previous versions of Vegas Pro (I personally still have a Vegas Pro 14 license...!)? Or will it only be done for Vegas Pro 22?

That is an interesting question. I'm impressed, you and @Jacob-Petersen7556 had a pretty good run with the software for the past 8 to 10 years! Windows 10 was just an infant back then! I think @Reyfox was being facetious. 😃

I assume versions 12 and 14 were built for Windows 10 so that's the risk of running old software on a new operating system. I suspect this Windows update to the clipboard is related to Windows 11.

As for the hotfix, you would be lucky if its compatible with older versions. I suppose the development team would focus on 22 and maybe those versions compatible with Windows 11 but it depends on the legal Agreement we never read when we install the software! 😕

Reyfox wrote on 5/1/2025, 5:37 AM

👍

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.5.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

EricLNZ wrote on 5/1/2025, 6:22 AM

It appears from an earlier comment that VP21 is not affected.

VEGASDerek wrote on 5/1/2025, 8:03 AM

We are working on a hot fix to address this issue. We hope to make this available soon. We apologize for the inconvenience of the keyframe copy and paste crash. This crash was caused by a change in the underlying structure of the Windows clipboard, which was pushed out in a recent Windows update.

Thank you! Will the hotfix also be rolled out to previous versions of Vegas Pro (I personally still have a Vegas Pro 14 license...!)? Or will it only be done for Vegas Pro 22?

This problem only affects VEGAS Pro 22, so the fix would only apply to that application.

Candive wrote on 5/1/2025, 8:48 AM

@VEGASDerek, thanks for the clarification. In that case @zenondeinon....

zenondeinon wrote on 5/1/2025, 9:18 AM

We are working on a hot fix to address this issue. We hope to make this available soon. We apologize for the inconvenience of the keyframe copy and paste crash. This crash was caused by a change in the underlying structure of the Windows clipboard, which was pushed out in a recent Windows update.

Thank you! Will the hotfix also be rolled out to previous versions of Vegas Pro (I personally still have a Vegas Pro 14 license...!)? Or will it only be done for Vegas Pro 22?

This problem only affects VEGAS Pro 22, so the fix would only apply to that application.

Thank you for the info! A shame... I'm having the same problem with VP14 and a pal of mine had the same troubles with WP15. In my case with a very similar error message!

 

Extra Information
   File:                C:\Users\Zenon\AppData\Local\VEGAS Pro\14.0\dx_video_grovel_x64.log
   File:                C:\Users\Zenon\AppData\Local\VEGAS Pro\14.0\svfx_video_grovel_x64.log
   File:                C:\Users\Zenon\AppData\Local\VEGAS Pro\14.0\ocio_x64.log
   File:                C:\Users\Zenon\AppData\Local\VEGAS Pro\14.0\dx_grovel_x64.log
   File:                C:\Users\Zenon\AppData\Local\VEGAS Pro\14.0\gpu_video_x64.log
   File:                C:\Users\Zenon\Desktop\(filename)\(filename).veg

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 14.0 (Build 270) 64-bit
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\VEGAS Pro 14.0\vegas140.exe
   Fault Address:       0x00007FF7B66D3E82
   Fault Offset:        0x0000000000403E82

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 14.0\vegas140.exe
   Process Version:     Version 14.0 (Build 270) 64-bit
   Process Description: VEGAS Pro
   Process Image Date:  2017-06-12 (Mon Jun 12) 14:05:46


Alas, if it keeps up I'll have to upgrade to the latest version eventually... 😛

m3lquixd wrote on 5/2/2025, 10:16 AM

I'm in the same...

About me:
Hi! Melqui Calheiros Here. I've been using Vegas as my only video editor for over 10 years. I edit professionally for various influencers, public bodies and small businesses. My goal is to squeeze Vegas to the fullest! And end the prejudice that software has here in Brazil.

⬇️ Some of my jobs. ⬇️
https://www.vegascreativesoftware.info/us/forum/post-your-vegas-creations--109464/?page=37#ca872169

PC Specs:
Operating System:
    Windows 11 Pro 64-bit
CPU:
    AMD Ryzen 7 5700G 3.80 GHz
RAM:
    32,0GB Dual-Channel DDR4 3200MHz
Motherboard:
    ASRock B450M Steel Legend (AM4)
Graphics:
    MSI RTX 4060 Ventus 2X Black OC 8GB
Storage:
    476GB ADATA SU650 (SATA (SSD))
    931GB KINGSTON SNV2S1000G (SATA-2 (SSD))

jred27 wrote on 5/2/2025, 8:35 PM

It's happening to me as well. Vegas Pro 15. Never had this issue before. Please correct this issue. Thanks.
 

Windows 11

Extra Information
   File:                C:\Users\jred2\AppData\Local\VEGAS Pro\15.0\dx_video_grovel_x64.log
   File:                C:\Users\jred2\AppData\Local\VEGAS Pro\15.0\svfx_video_grovel_x64.log
   File:                C:\Users\jred2\AppData\Local\VEGAS Pro\15.0\ocio_x64.log
   File:                C:\Users\jred2\AppData\Local\VEGAS Pro\15.0\dx_grovel_x64.log
   File:                C:\Users\jred2\AppData\Local\VEGAS Pro\15.0\gpu_video_x64.log
 

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 15.0 (Build 416)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\Program Files\VEGAS\VEGAS Pro 15.0\vegas150.exe
   Fault Address:       0x00007FF75733F152
   Fault Offset:        0x00000000003BF152

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 15.0\vegas150.exe
   Process Version:     Version 15.0 (Build 416)
   Process Description: VEGAS Pro
   Process Image Date:  2018-11-20 (Tue Nov 20) 05:28:04

Reyfox wrote on 5/3/2025, 9:17 AM

@jred27 VP15 is 7 versions old and is no longer supported. And since Vegas never had that issue before, what makes you think that it is a Vegas issue?

VEGASDerek posted above that the fix will be for VP22.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.5.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

SomeDude wrote on 5/11/2025, 8:53 AM

When is it gonna be fixed ? I work throught vegas and this is a pain in the ahh right now