Vegas Pro - crashes at least once a day

Comments

iggy097 wrote on 11/21/2019, 6:21 AM

Couldn't send a crash log as the client just froze up with the white screen again, but I had just moved a clip left on the time line, up against a previous one, went to the previous one and clicked play to check the transition and Vegas locked up.

This is the most frequent lockup that I think we all experience.

Auto ripple was NOT turned on.

No Video FX are being used either, and the Nvidia drivers are the most recent studio drivers.

iggy097 wrote on 11/21/2019, 6:23 AM

And I'm not sure if this helps but this is what Task Manager shows during these lockups

Grazie wrote on 11/21/2019, 6:32 AM

@iggy097 - YES to both of your last two posts.

fred-w wrote on 11/21/2019, 12:52 PM

And I'm not sure if this helps but this is what Task Manager shows during these lockups

Sorry to have to ask, but why are you running Firefox at the same time, even if in the background? -- that presents some red flags, at least potentially.

If any audio or video production computer is on the web, at all, and not just in real time, you're likely to be picking up viruses or bugs. I mean, the computer landscape is ever shifting, but that would be my first consideration in trying to nail this down.

Also, (not trying to be presumptuous, sorry if I appear to be so) What do you use to "purge" your system and with what regularity? (and I'm not just putting this out to Iggy, this "heads up" is for every user, and there is not such thing, to my way of thinking, as being too cautious in this regard, and many will say "I've got that covered" and maybe one does and maybe one doesn't.... but I can speak for myself, over the years, these sorts of bugs and viruses have often been, or might even say most often been, the cause of erratic behavior with Vegas type programs, i.e., programs that tax your system to the max, where there is scant room for error. I usually keep my main production machine OFF the Internet. Certainly, some don't have that luxury, but that is where it is at for me. Again, YMMV, so no cards and letters please, if the shoe fits, etc.)

Grazie wrote on 11/21/2019, 1:22 PM

Sorry to have to ask, but why are you running Firefox at the same time, even if in the background? -- that presents some red flags, at least potentially.

@fred-w - Oh yes! Pulled the plug. Timeline smooooth as silk now. I’ve got other ways to access my Fav Forum!

joost-berk wrote on 11/21/2019, 1:43 PM

@fred-w understood, but how about upgrades, authentication and licensing of Vegas or third party apps. I have some (such as Izotope) that do live licensing via web. Same goes for NewBlue FX. And in the case your edit machine is off the web, you can't use the "Direct to YouTube" upload feature of Vegas. So I really think that with those features, Vegas is designed to be online.

This doesn't mean that I also think that you need to keep your edit machine as off line as possible. And that you need to close as many other apps as possible.

Last changed by joost-berk on 11/21/2019, 2:27 PM, changed a total of 2 times.

Vegas Pro user since version 1.2

OS: Windows 10 Pro (Latest version)

CPU: AMD Ryzen 7 3800X

RAM: 32GB DDR4 3200MHz

GPU: Nvidia GeForce RTX 2080 Super 8GB GDDR (Latest Studio Driver)

Monitoring: Black Magic Design DeckLink SDI 4K (or Nvidia HDMI for 4K HDR)

Audio: M-Audio M-Track Eight ASIO

Controller: Behringer X-Touch

Grazie wrote on 11/21/2019, 1:54 PM

Ugh... Worked for 10 minutes; Previewing; Rendered a trans Rolling Credit; applied HOS KP once, twice and then thrice pouff- gone.... left Ripple ON...... Laters.... 😩

iggy097 wrote on 11/21/2019, 2:10 PM

And I'm not sure if this helps but this is what Task Manager shows during these lockups

Sorry to have to ask, but why are you running Firefox at the same time, even if in the background? -- that presents some red flags, at least potentially.

If any audio or video production computer is on the web, at all, and not just in real time, you're likely to be picking up viruses or bugs. I mean, the computer landscape is ever shifting, but that would be my first consideration in trying to nail this down.

Also, (not trying to be presumptuous, sorry if I appear to be so) What do you use to "purge" your system and with what regularity? (and I'm not just putting this out to Iggy, this "heads up" is for every user, and there is not such thing, to my way of thinking, as being too cautious in this regard, and many will say "I've got that covered" and maybe one does and maybe one doesn't.... but I can speak for myself, over the years, these sorts of bugs and viruses have often been, or might even say most often been, the cause of erratic behavior with Vegas type programs, i.e., programs that tax your system to the max, where there is scant room for error. I usually keep my main production machine OFF the Internet. Certainly, some don't have that luxury, but that is where it is at for me. Again, YMMV, so no cards and letters please, if the shoe fits, etc.)

This has nothing to do with Firefox or any viruses. We ALL don't have the same virus or something. This is a stability issue with the program itself. Let's not derail this thread into something it is not.

DneprFilm-Production wrote on 12/4/2019, 3:55 PM

@iggy097 I worked and working A LOT in Vegas pro since Vegas 6. And the this "auto ripple/delete" problem is really f***g disaster. As I remember, thisproblem started after the timeline became gpu accelerated. Maybe with disable gpu acceleration it will be gone, but I dont know. I want to hire editors, but they simply can't work in vegas because it freezes. This problem I have on Laptops and PCs, AMD and Intel CPU, AMD GPU and NVIDIA GPU!!! I hoped, that programmers would fix it it, but no.... Maybe it's time to install something new for my editor's.

wwjd wrote on 12/5/2019, 6:41 AM

mine used to crash 5 to 10 times an HOUR. disabled So4comound crap, all is good now.

Radomir wrote on 12/5/2019, 8:00 AM

For me, worst scenario was if I undo things too quickly. After this Vegas freeze for minute+ and sometimes unfreeze, and sometimes not. In V17 I don't get any crash for now.

But freeze after delete some clip with auto-ripple also is common for me. And as I see, it's STILL pretty simple to reproduce. Unfortunately.

Reyfox wrote on 12/5/2019, 9:06 AM

I have several hundred clips I want to import into VP17. While it's doing it's "importing", if I touch anything else in VP, I get the white screen. Everything looks frozen, TaskManager says VP isn't responding, but if I walk away and leave it alone, sometimes it recovers and continues to import.

Newbie😁

Vegas Pro 22 (VP18-21 also installed)

Win 11 Pro always updated

AMD Ryzen 9 5950X 16 cores / 32 threads

32GB DDR4 3200

Sapphire RX6700XT 12GB Driver: 25.3.1

Gigabyte X570 Elite Motherboard

Panasonic G9, G7, FZ300

Steve_Rhoden wrote on 12/5/2019, 11:55 AM

Such odd issues, but as a long time user from Vegas 5 to Vegas Pro 17, i rarely ever have any crash issues. (because of my hardware choices, or lack of it i guess).... Nor experienced any Auto-ripple issues.

iggy097 wrote on 12/5/2019, 12:09 PM

Vegas just crashed while reading this. I was just clicking around on my work timeline - no ripples going on, nothing moving fast. Locked up and just closed itself down. No options to submit crash report or anything.

Grazie wrote on 12/5/2019, 12:31 PM

Such odd issues, but as a long time user from Vegas 5 to Vegas Pro 17, i rarely ever have any crash issues. (because of my hardware choices, or lack of it i guess).... Nor experienced any Auto-ripple issues.

@Steve_Rhoden- And what reasons do you put down to your success? Haven’t you got GPU turned OFF? What else?

iggy097 wrote on 12/5/2019, 1:09 PM

*sigh* think I might make the leap to Premier Pro and teach myself. I really, really like how easy Vegas is to use - but crashing multiple times a session is just not pro level, and let's be honest, shouldn't even be consumer level. If Vegas didn't have the auto save feature which makes crashes annoying - but not critical - I'd have swapped a long time ago.

j-v wrote on 12/5/2019, 2:17 PM

Such odd issues, but as a long time user from Vegas 5 to Vegas Pro 17, i rarely ever have any crash issues. (because of my hardware choices, or lack of it i guess).... Nor experienced any Auto-ripple issues.

+1 at least

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

j-v wrote on 12/5/2019, 2:20 PM

*sigh* think I might make the leap to Premier Pro and teach myself.

Good luck with it and I'll not wait to your return that surely will come......😁😉

 

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

iggy097 wrote on 12/5/2019, 2:45 PM

*sigh* think I might make the leap to Premier Pro and teach myself.

Good luck with it and I'll not wait to your return that surely will come......😁😉

 

Adobe has a black friday sale ending today - so I'll give it a shot for a year.

Steve_Rhoden wrote on 12/5/2019, 2:50 PM

Grazie, you asked what reasons do i put down to my success? .... The answer is simple, No overly-powered system (laptop or computer), and not only turning off GPU, but having no GPU processing card installed, The investment needs to be in CPU Processing.... My daily workflow often consists of having Vegas, After Effects and Photoshop opened all at once and working intermittently from one to another, even while having one rendering while still working, with no hiccups.

iggy097, if you think its a bed of roses in Premier Pro land, you are mistaken. It too has it shares of pitfalls you are gonna encounter.

Grazie wrote on 12/5/2019, 2:56 PM

 @Steve_Rhoden - What is your CPU Specs?

iggy097 wrote on 12/5/2019, 3:31 PM

Grazie, you asked what reasons do i put down to my success? .... The answer is simple, No overly-powered system (laptop or computer), and not only turning off GPU, but having no GPU processing card installed, The investment needs to be in CPU Processing.... My daily workflow often consists of having Vegas, After Effects and Photoshop opened all at once and working intermittently from one to another, even while having one rendering while still working, with no hiccups.

iggy097, if you think its a bed of roses in Premier Pro land, you are mistaken. It too has it shares of pitfalls you are gonna encounter.

I'm sure nothing is perfect. However at this point I'm willing to try another software due to the amount of crashes I get in Vegas.

Grazie wrote on 12/5/2019, 3:36 PM

@Steve_Rhoden - I’m running S/W that in itself is depending on GPU activity and having checked that my GPU is conforming to the VegasPro requirements.

wwjd wrote on 12/6/2019, 6:37 AM

 

I'm sure nothing is perfect. However at this point I'm willing to try another software due to the amount of crashes I get in Vegas.[not rereading whole thread\

 

[not rereading thread] has you disabled SO4COMPOUND.DLL yet?