Vegas Pro - crashes at least once a day

iggy097 wrote on 11/8/2019, 8:02 AM

I've never used any other editing software - but I can't imagine any pro level software crashing as much as Vegas does.

If I'm editing 4K footage off my A7iii I will crash pretty often, while splitting / playing footage on timeline. This has happened for the past year, as long as I've had the camera. This was with Vegas Pro 16 as well as 17.

If I'm editing footage from my C100, I still will get crashes, usually happens right after a split, and press play.

Now - before live save feature, this would be extremely irritating as you would lose so much time, now with live save, it's still really annoying but not AS BAD as it was - but man what is going on with this software?

How can this be a professional level software with this many bugs and crashes?

This was my current crash message while editing my C100 footage.

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 17.0 (Build 321)
   Problem:             Unmanaged Exception (0xc0000005)
   Fault Module:        C:\WINDOWS\SYSTEM32\ntdll.dll
   Fault Address:       0x00007FFBC5000853
   Fault Offset:        0x0000000000040853

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 17.0\vegas170.exe
   Process Version:     Version 17.0 (Build 321)
   Process Description: VEGAS Pro
   Process Image Date: 2019-09-18 (Wed Sep 18) 23:59:10

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Comments

michael-harrison wrote on 9/1/2020, 5:53 PM

PS: Is there an easy way to reduce the time between Auto Saves? (Automatically Save more often.) That would help. I lose a lot of time and effort when these freezes occur, because I cannot recover like @michael-harrison, below.

@RonB_USA Are you using at least vp17? If so, you can go as low as every minute in Tools->Advanced Save though I'd be careful with that too. VP has threading issues and I'm convinced I've seen a few hangs where it was in the middle of a save when I deleted or added something on the timeline.

This post is already too long, so... Have you tried turning off the so4 loader? That's the thing that got me the most stability. Well, that and setting up a dedicated editing machine where I literally do nothing else on it. Being able to turn off so4 is highly dependent on your source material so it may or may not be applicable to you.

RonB_USA wrote on 9/1/2020, 9:40 PM

Thanks, @michael-harrison. My version is VP18 (see my + Signature for specs). My MP4 video source material is usually XAVC-S 4K. I get great(!) rendering speeds and other specs, but just the freezing problem. That's it. Otherwise, I'm happy.

So what is the difference between a normal .veg Save and the Advanced Save? Is .veg every 10 minutes? I'd like to get it down to five so I don't lose so much. Thanks.

UPDATE: 9/18: See my comments under my "RonB_USA wrote on 8/31/2020, 5:41 AM" post on Page 4. I am now using LIVE SAVE. Neat feature that saves lots of time during these freezes. It apparently Saves after each and every edit decision.

Grazie wrote on 9/2/2020, 1:12 AM

Question: Does/could AutoSave get in the way, and produce whiteout freezes?

iggy097 wrote on 9/2/2020, 5:55 AM

I have to say, since I'm the OP here and it's still going a year from the original post - since I switched to Premiere as I said in this post, I've had almost 0 problems with my workflow. I know this is a Vegas board and I appreciate that, but honestly, save yourself some headaches. I wish I would have changed years ago.

walter-i. wrote on 9/2/2020, 7:37 AM

I have to say, since I'm the OP here and it's still going a year from the original post - since I switched to Premiere as I said in this post, I've had almost 0 problems with my workflow. I know this is a Vegas board and I appreciate that, but honestly, save yourself some headaches. I wish I would have changed years ago.

As diverse as the applications, the procedures and the requirements for a product are, as diverse are the reasons why you choose one or the other product.
That's why I switched from Premiere to Vegas Pro years ago.
I have zero problems with what drove you to move from Vegas Pro to Premiere.

RonB_USA wrote on 9/2/2020, 12:39 PM

@Grazie, thanks for that suggestion.

Question: Does/could AutoSave get in the way, and produce whiteout freezes?

Possible, I guess. Trying to save and recover all of the many change(s) at the same time in order to play back quickly might cause the freezes.

In Preferences | Internal Settings, msAutoSaveInterval is set to 300000 by default. Has anyone changed that? Does that update the .veg (Save As) file like Control S does?

The last item under Preferences | General is Enable Autosave. Should that be checked? (Mine is not.)

UPDATE: 9/18: @Grazie, See my comments under my "RonB_USA wrote on 8/31/2020, 5:41 AM" post on Page 4. I am now using LIVE SAVE. Neat feature that saves lots of time during these freezes. It apparently Saves after each and every edit decision.

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