VEGAS PRO does not open the video stream of H265 files (.MOV)

Nanozombi wrote on 10/12/2019, 12:54 PM

Hi all,

I have some files from an action camera recorded in H265 and when trying to open them in Vegas Pro 17 they will only show the audio file.

Here you have the file details:

General
Complete name                            : 20181229_001416.MOV
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : iso4 (mp42/avc1)
File size                                : 355 MiB
Duration                                 : 50 s 0 ms
Overall bit rate                         : 59.5 Mb/s
Encoded date                             : UTC 2018-12-29 00:14:16
Tagged date                              : UTC 2018-12-29 00:14:16

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main@L6.2@Main
Codec ID                                 : hvc1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 50 s 0 ms
Bit rate                                 : 59.4 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 30.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Bits/(Pixel*Frame)                       : 0.239
Stream size                              : 354 MiB (100%)
Encoded date                             : UTC 2018-12-29 00:14:16
Tagged date                              : UTC 2018-12-29 00:14:16
Color range                              : Full
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : hvcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 50 s 0 ms
Source duration                          : 50 s 27 ms
Bit rate mode                            : Constant
Bit rate                                 : 128 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 780 KiB (0%)
Source stream size                       : 781 KiB (0%)
Encoded date                             : UTC 2018-12-29 00:14:16
Tagged date                              : UTC 2018-12-29 00:14:16

The file properties according to Vegas:

General
  Nombre: 20181229_001416.MOV
  Tipo: AVC
  Tamaño: 363,46 MB (372.182.490 bytes)
  Creado: sábado, 29 de diciembre de 2018, 0:14:16
  Modificado: sábado, 29 de diciembre de 2018, 0:15:06
  Accedido: sábado, 12 de octubre de 2019, 15:39:24
  Atributos: Archivo

Corrientes
  Audio: 00:00:50,000, 48.000 Hz; Estéreo, AAC

Información de ACID
  Grupo de ACID: no
  Grupo de extensión: no
  Lista de extensión: no
  Información de extensión 2: no
  Marcadores de golpe: no
  Golpes detectados: no

Otros metadatos
  Regiones/marcadores: no
  Marcadores de comando: no

Media Manager
  Etiquetas de medio: no

Plugin
  Nombre: compoundplug.dll
  Carpeta: C:\Program Files\VEGAS\VEGAS Pro 17.0\FileIO Plug-Ins\compoundplug
  Formato: AVC
  Versión: Version 17.0 (Build 284)
  Empresa: MAGIX Computer Products Intl. Co.

 

When recording with H264 it opens the files without any problem. I changed the Nvidia drivers to Studio latest 430.86, and set Vegas PRo decoder to NVIDIA NVDEC, also turned on quicktime support with no luck. I wouldn't like to re-encode the files if possible.

BTW, Filmora opens the files without any issues.

Using Vegas Pro 17 Build 284, GeForce GTX 1050 Ti

Thank you very much!

NZB

Comments

j-v wrote on 10/12/2019, 2:07 PM

Welcome to this user forum.
First of all update to the latest Vegas Pro 17 build 321.
Does did not help, I will try you to help if you upload such a small HEVC file to a dropbox option where we can download it without being converted.

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

NickHope wrote on 10/12/2019, 11:32 PM

HEVC should be decoded by mxhevcplug.dll, not compoundplug.dll.

What camera?

Nanozombi wrote on 2/2/2020, 12:51 PM

Dear j-v and Nick

I updated to build 387, and it works with H265 files as long as they are 30 fps. When they are 60fps Vegas does not import them properly. I can only hear the audio but can't see the video.

Drivers are Nvidia Studio Driver 441.66

I have used 30 fps for a while but today I needed to use 60 fps footage and nothing...

The camera is an Akaso V50 Elite.

I have uploaded a test file in Mega here

Thanks again!

j-v wrote on 2/2/2020, 1:39 PM

@Nanozombi
Impossible to download the file into my dropbox, you did not send the right link.
On Mega I could dowload that file that has this Media INfo

But that is not a 4K format Vegas can handle, only the audio plays.
You have to use a files in HEVC (H.255 codec) as you showed in your first screenshot in the OP.
When I convert the file in Handbrake tot H.265 Vegas will accept it

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 576.02 and Intel UHD Graphics 630 with driver 31.0.101.2130
Vegas software: VP 10 to 22 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Nanozombi wrote on 2/2/2020, 2:09 PM

Thanks @j-v for the quick answer. When I opened the file in HandBrake it told me the source was 79.87 FPS. May this be what is wrong with this file? Is there any turnaround to use them in Vegas directly? By the way, Premiere Pro is not importing it either, but Filmora detects it as 4k 60 fps and opens it without problems. But of course Filmora is not really what I need to use...

I mean, I have recorded over 2 hours of 4K 60fps shootage and if I have to convert them with Handbrake I will finish this job in summer 😆