Vegas Pro Key Already Redeemed?

JP573 wrote on 4/30/2021, 7:26 PM

So to start off, I purchased a bundle from Humble Bundle. I have been able to download and redeem my key for Vegas Pro. However I think I might've done so with a wrong account, on one end, I have Vegas Pro licensed to this account I'm using to post this. BUT I redeemed the key on another account, is there anything I can do here? Because when I try to add videos to Vegas Pro, it tells me the key was already redeemed and says "-24." I have no idea what to do here, I would appreciate any and all help please!

Comments

walter-i. wrote on 5/1/2021, 3:48 AM

Have you tried typing "code 24" in the forum search?
You will get many answers - maybe there is something to solve your problem.

john-brown wrote on 5/1/2021, 6:21 AM

@JP573

Hi,

Also, click on Support at the top of the forum. Select Vegas. Look under "TECHNICAL PROBLEMS / ERROR MESSAGES" and select "SHOW ALL ANSWERS." Scroll down until you see "How to solve error code "-24"." Click on it and read.