Vegas Pro not showing all of GoTo.com meeting recordings

Dave-Pease6055 wrote on 8/20/2025, 3:56 PM

Vegas Pro 22 does not show the full length of some GoTo.com meeting recordings. Part way through the project, the video stops changing while showing the last frame that Vegas processes for the duration of the video. I've tested it on the latest Vegas Pro version that I updated to today.

The video plays normally in VLC and can be process properly by Davinci Resolve - Free version. I've submitted this issue to Magix with pointers to sample video to reproduce the problem some months ago.

I have not heard back.

This problem is not an issue with Vegas Pro 17 which is not supported on Windows 11.

How can I get a download of Vegas Pro 19 which is supported on Windows 11 and test it for this problem?

What is the best way to get traction on this issue?

Comments

Gid wrote on 8/20/2025, 4:02 PM

The video plays normally in VLC and can be process properly by Davinci Resolve - Free version. I've submitted this issue to Magix with pointers to sample video to reproduce the problem some months ago.

I have not heard back.

@Dave-Pease6055 If you have a sample video post the link on here using the chain icon at the top of a new comment, you'll get a much better response from the people on this forum who have many yrs of experience.

 

Vegas Pro 18 - 22
Vegas Pro/Post 19
Boris Continuum & Sapphire, 
Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, 
Boris Optics,
NewBlue TotalFX
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 Fans
Dell SE3223Q 31.5 Inch 4K UHD (3840x2160) Monitor, 60Hz, & an Acer 24" monitor.

At the moment my filming is done with a Samsung Galaxy S23 Ultra 5G & a GoPro Hero11 Black

I've been a Joiner/Carpenter for 40yrs, apprentice trained time served, I don't have an apprentice of my own so to share my knowledge I put videos on YouTube.

YouTube videos - https://www.youtube.com/c/Gidjoiner

 

Dave-Pease6055 wrote on 8/20/2025, 6:57 PM

https://www.vegascreativesoftware.info/us/forum/vegas-pro-not-showing-all-of-goto-com-meeting-recordings--149464/

This a follow up to the above link. I can't figure out how to use the link features.

Thanks, Here's the link to a GoTo.com meeting video where Vegas Pro doesn't display the entire video with the freeze frame problem at the end: https://drive.google.com/file/d/1uObBB2WdfKLWgFVsyai1KD-2x-lus7Fp/view?usp=sharing

 

john_dennis wrote on 8/20/2025, 7:41 PM

I ran your sample video through VideoReDo Quick Stream Fix with the following results:

Dave-Pease6055 wrote on 8/20/2025, 8:24 PM

Hi John,

I got the VideoReDo TVSuite installed. but I don't have a key. It processed only the first 15 minutes of the video, but even that shortened video had a freeze frame at the end.

Gid wrote on 8/20/2025, 8:39 PM

@Dave-Pease6055 VP22.

Your video freezes at this point, the audio continues.

Variable frame rate but I don't think I've ever seen 'M=1, N=60'. that seems high, I don't know enough about that to go in depth.

I turned on Legacy AVC in Preferences - File IO & the video now plays to the end.

---------------------

Vegas Pro 22 does not show the full length of some GoTo.com meeting recordings. Part way through the project, the video stops changing while showing the last frame that Vegas processes for the duration of the video. I've tested it on the latest Vegas Pro version that I updated to today.

 

This problem is not an issue with Vegas Pro 17 which is not supported on Windows 11.

How can I get a download of Vegas Pro 19 which is supported on Windows 11 and test it for this problem?

 

@Dave-Pease6055 VP21 build (300) got the new File IO Plugin - mxcompoundplug which doesn't seem to like your AVC video.

Previous versions had the so4compoundplug, that's why your old VP19 works & why turning on Legacy AVC (so4compoundplug) fixed the video in VP22.

 

 

Last changed by Gid on 8/20/2025, 8:51 PM, changed a total of 3 times.

Vegas Pro 18 - 22
Vegas Pro/Post 19
Boris Continuum & Sapphire, 
Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, 
Boris Optics,
NewBlue TotalFX
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 Fans
Dell SE3223Q 31.5 Inch 4K UHD (3840x2160) Monitor, 60Hz, & an Acer 24" monitor.

At the moment my filming is done with a Samsung Galaxy S23 Ultra 5G & a GoPro Hero11 Black

I've been a Joiner/Carpenter for 40yrs, apprentice trained time served, I don't have an apprentice of my own so to share my knowledge I put videos on YouTube.

YouTube videos - https://www.youtube.com/c/Gidjoiner

 

john_dennis wrote on 8/20/2025, 8:45 PM

@Dave-Pease6055 Try this file: Link to Video Sample

If it works, I'll 'splane how I did it.