Here is my story as told to Customer Service today--

The Vegas Audio 2.0 LE Installer has refused 3 times to
detect that there has been a succesful install of the DV
component (for PAL and such). Also, you should know that
Microsoft is NOT ACTUALLY offering DirectX 8.0a runtime
yet. There DirectX webpage is only offering DirectX 8.0
(NOT the a !) The DirectX Diagnostics proves that Direct X
version 8 and not 8a is installed on my Laptop with NO
CONFLICTS. SaandraSoft finds through its DirectX analysis
that confirms that DirectX8.0 is installed and that an
uograde is available from Microsoft to version 8a !!

Sorry this is no help to you but as you can see the SF's
use of Microsoft's releatively new install program was -
this time - NOT set up correctly to recognise any
installed components - I have seen this behavior before in
this new packager and Sonic Foundry's programmer must have
forgotten to answer EACH question in the Installer Wizard
for EVERY program packaged - there are no ways to save your
work from previous uses in Microsofts installer/packager.

Thank God that SF doesn't send out 5-10 programs a day,
but this was clearly an accidental oversite on the part of
Sonic Foundry (as well as negligence by Microsoft, in the
DirectX case unfortunately). There is no doubt, in my
opinion, that SF will remedy this situation promptly for us
and with Microsoft ASAP.

Count your blessings. On my machine, the Vegas update refused to install 3 or 4 times because it failed to detect DX 8.0a. Suddenly, and for no reason I can determine, it found DX to be acceptable and allowed itself to be installed.
Unfortunately, the first (and every subsequent time) I run Vegas, it performs its preliminary search for installed DX applications (listing them as it goes), and when it finds Sonic Foundry Amplitude Modulation, it pauses briefly, and then crashes itself and Win2000.

"Also, you should know that Microsoft is NOT ACTUALLY
offering DirectX 8.0a runtime yet."

Not true- get it here:
http://www.microsoft.com/directx/homeuser/downloads/default.
asp

Hi,
I also had the same problem. I thought I already had dx8 on
my machine. However I decided to reinstall dx8 from a
latest magazine cover disk. After installation dx8
restarted my machine, which promptly crashed. I pushed the
reset button and windows went through it's scandisk routine
and then started back up. I tried to install vegas again
and got the same message, dx8 not installed. So went
through the reinstall dx8 again. This time the dx8 install
program didn't ask to restart the machine. So I tried vegas
again and now all is well. An excellent program may I add.
So what to suggest I don't know. Only to keep trying
different ways to install dx8. I am sure the problem is
with dx8 and not vegas. Good Luck! By the way, I'm using
WindowsME.

RichardG

Well heck!! glad to see it is an active forum, not exactly
what I was hoping for but I guess I'll have to wait :( I
just can't seem to make it work. I thought perhaps I wasn't
the only one. Also I checked and found out that it is true
that DXDIAG reports my DirectX version as being only 8 not
8.0a this is even after downloading the runtime. Strange...
is SF saying that it is a known issue and are working
around it or is it just not happening to enough people to
matter? Anyone know?

Sorry, sir, but the link you suggest is EXACTLY the link
that we are directed to from the SonicFoundry download page
and the 8.0a that is downloaded from the page you suggest
is STILL 8.0 and NOT 8.0a - download it and install it
yourself, then run the DXdiag program. It is 8.0. Period.

Check your DXdiag program. I will bet you that ME reverted
back to your machines originally installed DirectX version.

I do need to apologose somewhat. Although this current
reply message changes absolutely nothing in my first reply
to "danrawls", except that the 4th time I reinstalled VA
2.0 LE, I noticed that the installer was actually not
recognising the FACT that the additional PAL video update
was not installed - DirectX 8 (again, NOT 8a) WAS seen by
the installer. I had mis-interpreted the previous 3
messages as saying that 8 was not installed AS WELL AS the
DV / PAL improvement update.

Needless to say - but, Double check that the DirectX 8.0a
that you DL'd and installed is the one for WIN2000 and NOT
the other Windows types! Of, course that does NOT mean
that there will be any difference in what you may download
as MS has allready screwed up the other Win system download
by having 8.0 there instead of 8.0a - as discussed priorly.

DX diag reports DX8 even if DX8.0a is installed, but no
worries. This is probably due to the fact that the core DX
components in 8.0a are the same as 8.0plain. I believe they
added some additional components or made some changes to
their installer, which means they had to bump up the
version# of the installer, but that is not obviously
reflected in dxdiag's version report.

My version number as reported by DXDiag is: 4.08.00.0400
(Win 2K)

I just installed VV 2.0d last night (3-27). I had the same
problem, but got it to work. The same error message came
up (I was puzzled, because I had just installed DirectX 8.0
off of my SF 5.0 disk, which I had received the day
before) I followed the link that the VV 2.0d installer
suggested, downloaded the DV update from the microsoft
site, and upon running the installer again, it went right
through. (Win 98SE)

Doug

I know most people skip right through the download page
info and installer prompts (I certainly do) but to install
Vegas 2.0d you MUST have the Directx8 and the DV updater.
If both aren't installed, Vegas will not install.

SonicEPM; you report your version # of 8.0a as 4.08.00.0400
for Win2K. This is the version # for the 98se, ME, OS,
isn't it? Arent you supposed to use the DX8nteng version,
(V.5.1.2258.400)for 2K ?

are all you guys that are having trouble running amd based
processors?? i had the same problem on an amd based
machine... as many times as i installed dx8 and the dv
update vegas video 2.0d wouldnt install and would tell me i
needed to install dx8 and the dv update... then i moved to
an intel based machine and all went well...

- eddie -

Hi LILPIZAN77,
I run Intel chipset and Intel Processor, and still had the
same problem. Seems to be a DX8 installation problem and
nothing really to do with Vegas. Bye the way, mine is
working fine now after several attempts at re-installing
DX8.

Regards
RichardG

I have made a fix for this, please visit the following page:

http://desroberts.topcities.com/misc/vegasvideofix.html

Ok this hack worked and I thank you very much :) . Don't
really know what to say here at this point I mean I have
the right DirectX and all it just wouldn't install normally
DXDIAG shows 4.08.00.0400 , I know I have Win98SE, I could
be an AMD thing but I just would have a hard time beliving
that it was that at this point. I should think that this
has already happened at a test bench somewhere at SF but..
I could be wrong. Anyway I look forward to evaluating this
thing anyhow.

Tried to use this file but received error:

Error 2351. File Key 'leinfo.dll' not found in
cabinet 'vegas.cab' The installation can not continue.

I have Vegas Audio 2.0b. Windows 98.

Le info sounds like it has to do with the trial version
while mine is the full version already. At this point I'm
going to settle for version 2.0b because this whole fiasco
isn't worth it. Plus I only do audio while I understand
this update has to do with video features. Right?

Those of you having problems could try this:

http://download.microsoft.com/download/win2000pro/redist/8.0
a/W9X2KMe/EN-US/DX8a_redist.exe

It is a much bigger download than the separate components
we link to, but this package has all needed components for
all OSs. Download this, install it, reboot, and try re-
installing Vegas 2.0d.

I have Tried the redist file (no dice, fo me anyway) didn't
work.

To joker79, let the setup unpack into whatever directory
you choose and then get the error. Then put the hacked msi
file into the directory with the freshly unpacked VV then
double click the hacked msi file and that should work. Do
not replace the vegas.msi with the hacked one just put the
hacked one in the folder and double click it. This workes
for me.

Thanks for the help on downloading the Microsoft File,
SonicEPM. THAT worked, but I still could not get past
the '8.0 DV update required', so I still don't have 2.0d.
So only thing I can think of is change OS to 98SE. I'm not
up to this right now so if you can't support W98, I guess I
will stay with version 2.0b as it works fine for AUDIO.

To avoid the 'leinfo.dll' problem, choose a custom install,
instead of a full install.

It Works. (TM).