When I try and open Vegas Pro 16 I get a window asking me to register. My serial number is there with the correct email address. I cannot bypass this. I click register and I get an error 24 message saying this has already been registered to another email address. So I cannot proceed. I am working on several projects for clients and this right now is a disaster for my business. Besides contacting support is there anything someone can suggest? When I tried to log into my account I was unable. It said my info was incorrect but I keep a record of all my user names and passwords. So I asked for a new password but no email was sent. So I created a new account with the same email address but none of my purchase history is there. https://1drv.ms/u/s!As9ClvB0yCOTh8cC1S20v0KggqTvWg