Hey.
I have a big problem. I have worked with 14 platinum. And decided to upgrade to vegas pro 15.
Then it started crashing all the time. Randomly. When i was just playing clips etc. I reinstalled everything. Even my computer. No help. Then I bought a new computer. 16 ram,Intel(R) Core(TM) i7-3840QM CPU @ 2.80GHz, ssd.
I have installed vegas pro 15 from their website.
No help. What to do? Is my computer just not strong enough?
Lars.
Stated wrong processor: This is the right details: Intel(R) Core(TM) i7-3720QM CPU @ 2.60GHz, 2601 Mhz
I´m working with mp4 files. Full hd. And some 4K.
When I say playing. It´s just on the timeline. It just randomly crashes when doing normal editing. It can also crash when rendering. But not all the time.
I have just tried to change the setting on GPU accelleration of video processing from Nvdia corporation (quadro K2000) to Intel(R) Corporation HD graphics 4000. Maybe that wil help.
Its set on interpolate fields.
Sometimes I have the dreaded blue circle. And have to force close it. And sometimes I get the error message board where I can write feed back.
I have just tried to change the setting on GPU accelleration of video processing from Nvdia corporation (quadro K2000) to Intel(R) Corporation HD graphics 4000. Maybe that wil help.
That didnt help :(
Did you load up a whole lot of plugins 3rd party plugins, especially trialware not familiar with or older ones you possibly rarely used but loaded them anyway to get most of your new vp15?
That's what I did recently. Had vegas crashing every 5 - 15 seconds with playback with filters loaded. It also didn't seem to matter which filters from which proprietor. I uninstalled everything, then loaded back my old trusted filters. Now vegas doesn't crash but vegas now eat up to 20% CPU constantly when using plugins & not doing anything. Something must be corrupted in vegas now. Anyway that's how I caused my problem with crashing vp15 & cpu hog vegas.
I did. I also thought that could be the problem. So I uninstalled all 3rd party plugins and reinstalled vegas. No help.
But maybe I should just try to reboot my computer and install vegas without 3rd party plugins. Im wondering eventhough that I have uninstalled 3rd party plugins, maybe there is still some conflicting files not totally removed?
Your computer should be fine. Just curious if you install 14, does that one crash too? I think the only way you're going to know is through some trial and error. The only time I've had an issue with 15 is during renders and moving my source files to an external drive solved that. Also had some issues with Film Convert, but that was due to not having the most recent version of Vegas installed. It could be almost anything. But I'd be curious to know if 14 crashes too or it's just 15.
Before I used 14 pro and didnt have any problem. I also use external harddrive. But I did install different 3rd party plugin this time with 15 pro. I have just rebootet my pc . Reinstalled pro 15. No 3rd party plugins.
Nope. crashed again. Reboot pc. Install vegas pro 15 from website. Nothing else. Still it crashes.
Thanks. Actually I was troubleshooting that list already :)
Right now I am trying point 18: DISABLE SO4COMPOUNDPLUG (VP15 AVC / XAVC-S)
I am shooting with a sony rx100 using xavc s. Will try out the next couple of days.
Personally I solved the problem of crashing at start up: adding those exceptions on my anti-virus (Avira). You can ask to the anti-virus to do not scan specific folders. In the Settings I added this lines:
C:\Program Files\VEGAS
C:\ProgramData\VEGAS
C:\ProgramData\VEGAS Pro
Now un-install Vegas and install it again with anti-virus DISABLED.
Personally I solved the problem adding those exceptions on my anti-virus (Avira).
@Sirio: Oh really?!? - I gotta try this out too. Thanks. Is this one for the "Known-Issues Department" ?
Hello again. I have been busy the last couple of days. But today I have been editing for 4 hours without any crash, since i disabled the so4compoundplug. So far so good.
But then its very laggy playing the videos on the timeline even when video quality is set to preview half...
So now I will try to bypass the vegas folders in my antivirus program and enable the so4compoundplug again and see how that works.
Thanks for input :)
But then its very laggy playing the videos on the timeline even when video quality is set to preview half...
Some more things to check: https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-make-my-video-preview-play-smoothly-in-vegas-pro--104624/
Also, as it's VP15, try restarting the program occasionally in case you are suffering the slow-down that others have reported.
Personally I solved the problem adding those exceptions on my anti-virus (Avira).
@Sirio: Oh really?!? - I gotta try this out too. Thanks. Is this one for the "Known-Issues Department" ?
I just follow the tip of Nick Hope to disable the Anti-virus, then I un-installed Vegas and install it again with anti-virus DISABLED !!! (important). Once done this I activate the anti-virus an run Vegas, and the anti-virus react to vegas running and I identify the files that are considered viruses. Then I put the exceptions in the Antivirus, then I un-installed Vegas and install it one more time to be sure that I get a very clean installation. Indeed I noticed that the problem comes during the installation, the anti-virus blocks some files since the installation.
Bypassing vegas folders in my anti virus didnt do anything for me. But I didnt suffer with with crashes at start up.
But disabling the so4compoundplug did the trick for me. No crashes since i disabled it. I tried to enable it again and within 1 min it crashed. So that confirmed it for me.
The lagging problem is a minor thing for me. It also did that on vegas pro 14. I also have many 3-5 sec video clips on the timeline. Up to 5 minutes combined. Some 4K, some reversed, some with envelope. So I just prerender a lot.
So for me i consider the problem solved :)