Video clips turn Black audio fine, random

FreeEnterprise wrote on 12/2/2012, 3:10 PM

I've been using Movie Studio for over a year and had this problem with my old laptop, I would restart and the video clips would sometimes work... Other times not. I got a new computer since my old XP laptop was really pushing it, but my new quad core processor windows 7 machine has the same problem but it is worse...

Currently, I pull my video (from a Sony HDR-SR1) and also from my contour roam. I shoot multiple angles at the same time, so I drop them on timelines above each other, I edit them down, and then the clips will just turn black. Randomly... If I render it, the audio is there, but the video of the affected clip will just be black. I can delete the file and put it back in, and often it will just do it again. While other clips FROM the same parent media will be fine?!?

It makes no sense, I will close the entire program, and a DIFFERENT clip will now be black... I've spent hours combing the web trying to find solutions. I've downloaded quicktime multiple times, and even older versions, nothing fixes my problem. I have a video I am working on and every time I open it, a different clip will be black...

Can anyone help?

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Comments

Jack S wrote on 7/6/2015, 11:22 AM

Just a suggestion, and I don't know if this option is available for all versions, has anyone tried turning off 'GPU acceleration' in Preferences?

deltaecho wrote on 7/6/2015, 2:41 PM

I've tried turning GPU acceleration both off and on from Preferences, it didn't have any discernible effect. I even tried upping the Dynamic RAM Preview max as high as 2Gb to see if it was a memory issue and that seemed to do nothing either.

Shytitmouse wrote on 11/15/2015, 11:11 PM

Fixed my issue.

Clips on my timeline were fine (with the image above the audio). However, when I try to play the clip in the video previewer, would be black, audio fine.

Before this happened, my playback was getting choppy. Noticed I had an update for my INVIDIA CARD. Using 2 of the 660s. Updated the drivers for them using the Geforce program.
Then black screens.

Searched for ages for solution. Toying around with the MSP 13 settings, I stumbled onto something.
Clicking and draging the corner of the previewer to make it bigger, the video would flash in and out but never stay when you drop the size. The video would playback fine in full screen mode.

Turned the "GPU acceleration of video processing" to "Off", thinking it was something to do with my vid cards updating.

Boom. Video playback is fine.

I know someone posted that this was tried by them. However the solution to some of you could be with your video cards, and not the MSP itself, or other software (Quicktime, flash, java, whatever)

Hope this helps prevent some suicides.

HedleyFitness wrote on 5/29/2016, 8:41 AM

HOLY CRAP THANK YOU SO MUCH! You have saved me HOURS of pain thank you! I literally made an account on here just so I could type this message and tell you how truly grateful I am that you shared this. Thank you buddy, even if it is almost 2 years later right (;

urielart wrote on 11/12/2016, 7:42 PM

Thank you so much :) Turning GPU acceleration off worked really well for me...

Gator wrote on 5/25/2017, 3:32 PM

Oh my GOSH you guys - I think I figured it out!!

After struggling for hours, trying about 30 different "fixes", I figured that this HAD to be a simpler fix...unique to the video "story", or whatever we call it (I'm a fresh newbie here) and I was able to get all the video previews WORKING again, by simply un-muting the video row. Click the "M" logo on the far left, between "FX" and "S". I have no idea how it got turned on to begin with but YAY I am back to editing again. What sweet relief.

Good luck!