VIDEO_DXGKRNL_FATAL_ERROR when using Vegas 19

twik wrote on 9/30/2022, 6:16 AM

I am running the latest version of Vegas Pro 19, build 643. When I run it and exit, I get the VIDEO_DXGKRNL_FATAL_ERROR message in WIndows and windows crashes and reboots. The same happens with Vegas 20 Eval. Also, this error will popup at a later time, generally a few minutes after I exited Vegas Pro. In other cases, if I let a project open in Vegas Pro, go and do something else, and then go back to Vegas Pro, the system hangs and the error pops up again. I have GPU Accelleration OFF and Dynamic Preview set to 0 (Zero). What is happening here? Any clues?

Comments

Dexcon wrote on 9/30/2022, 6:33 AM

A Google search re this particular error message largely results in advice that this is caused by outdated computer specifications particularly related to GPU drivers. See this from Microsoft Answers (re Premiere Pro)::

https://answers.microsoft.com/en-us/surface/forum/all/videodxgkrnlfatalerror-windows-10/86a5dc74-3477-4785-914a-2a10ca31661c

BTW, a search of this forum found no mention of this error message being raised in the past.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16 Edit, Vegas Pro 17 Edit, Vegas Pro 18, Vegas Pro 19 Edit, Vegas Pro 20 Edit, HitFilm Pro 2021.3, BCC 2023, Mocha Pro 2022.5.1, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 9, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 1TB M.2 PCIe NVMe SSD

D drive: 6TB WD 7200 rpm Black HDD 3.5"

E & F drives: 2 x 2TB Barracuda HDDs 2.5"