VP 19 launching issue

SWS wrote on 5/7/2023, 3:28 PM

Never had this issue before. When I launch VP 19 ( not sure what version as I can't open the program) the splash screen comes up for a few seconds then disappears and then nothing. Program doesn't open. I have watched in the Task Manager and at launch the icon appears for a few seconds then disappears. I was just using the program 2 days ago with no issue. I haven't installed anything new "that I know of" I've re-booted the computer to no avail. Any ideas before a do an uninstall/reinstall ? It just hit me it may be a display card driver issue...needs an update maybe!!!

Last changed by SWS

BOXX/APEXX S4
Motherboard: ASRock TAICHI
Intel Z690 Chipset Cores:16
CPU: Intel Core i9 12900KS Enhanced Performance Processor
GPU: NVIDIA GeForce RTX 3090
RAM: 64GB DDR5-4800 MHz (2 - 32GB DIMMS
Disks: 2.0TB SSD NVMe/PCIe 3.0/4.0 M.2 Drive
SSD: (4) 4TB
O/S: Microsoft Windows 10 Professional 64-bit SP1

Comments

j-v wrote on 5/7/2023, 3:36 PM

Follow also this advice: https://www.vegascreativesoftware.info/us/forum/my-vegas-pro-19-will-not-run-and-when-i-get-a-notice-no-update--140885/

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 23H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
555.85 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2127
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 555.99 and Intel UHD Graphics 630 with driver 31.0.101.2127
Vegas software: VP 10 to 21 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

SWS wrote on 5/7/2023, 3:57 PM

Thanks! I'll check it out. It wasn't the driver although it did need updating!

BOXX/APEXX S4
Motherboard: ASRock TAICHI
Intel Z690 Chipset Cores:16
CPU: Intel Core i9 12900KS Enhanced Performance Processor
GPU: NVIDIA GeForce RTX 3090
RAM: 64GB DDR5-4800 MHz (2 - 32GB DIMMS
Disks: 2.0TB SSD NVMe/PCIe 3.0/4.0 M.2 Drive
SSD: (4) 4TB
O/S: Microsoft Windows 10 Professional 64-bit SP1

SWS wrote on 5/7/2023, 4:24 PM

Thanks! That did the trick. That's what I get for not visiting the forum more often 😏

BOXX/APEXX S4
Motherboard: ASRock TAICHI
Intel Z690 Chipset Cores:16
CPU: Intel Core i9 12900KS Enhanced Performance Processor
GPU: NVIDIA GeForce RTX 3090
RAM: 64GB DDR5-4800 MHz (2 - 32GB DIMMS
Disks: 2.0TB SSD NVMe/PCIe 3.0/4.0 M.2 Drive
SSD: (4) 4TB
O/S: Microsoft Windows 10 Professional 64-bit SP1