VP21 Build 208 Not Responding

Roger Bansemer wrote on 12/15/2023, 1:39 PM

OK.... downloaded the new version... Worked with it yesterday with several Not Responding issues. Today opened a new project and dropped a dozen events in the timeline and I get the Not Responding error every couple of minutes. Am I the only one with this issue? Ranting here, but I spend more time restarting the project than I do editing !
Any new suggestions? Vegas should work right out of the box I should think without having to go through heroics every time we have a new update. PLEASE VEGAS FIX THIS.

Comments

Dexcon wrote on 12/15/2023, 9:49 PM

The following refers to the File I/O tab in Options/Preferences.

If you are using .mp4 (AVC) video, try checking the "Enable legacy AVC decoding" checkbox - or unchecking it if it is already checked.

If you are using HEVC video , try unchecking "Enable experimental HEVC decoding" if is already checked - or if it unchecked, try checking it.

Vegas Pro must be closed down and re-opeed for any of these changes to take effect.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

relaxvideo wrote on 12/16/2023, 2:47 AM

We all wait for this fix since a long time. Would be a nice xmas gift.

#1 Ryzen 5-1600, 16GB DDR4, Nvidia 1660 Super, M2-SSD, Acer freesync monitor

#2 i7-2600, 32GB, Nvidia 1660Ti, SSD for system, M2-SSD for work, 2x4TB hdd, LG 3D monitor +3DTV +3D projectors

Win10 x64, Vegas21 latest

Roger Bansemer wrote on 12/16/2023, 7:08 AM

The following refers to the File I/O tab in Options/Preferences.

If you are using .mp4 (AVC) video, try checking the "Enable legacy AVC decoding" checkbox - or unchecking it if it is already checked.

If you are using HEVC video , try unchecking "Enable experimental HEVC decoding" if is already checked - or if it unchecked, try checking it.

Vegas Pro must be closed down and re-opeed for any of these changes to take effect.

I'm giving that a try this morning. I've unchecked the "enable legacy AVC decoding" box and I'll give it a try.
I appreciate the help of everyone on the forum.

I'll uncheck legacy and give that a try.

Roger Bansemer wrote on 12/16/2023, 10:28 AM

I've unchecked the legacy box. Here's a video on what I experience. I did a snagit recording of Vegas and you can see how long I can work without it freezing. I don't know if this is the new version I just installed or what but it's TOTALLY unusable for me. I really hope someone who works for Vegas sees this.

I'm open to suggestions. I really think Vegas should simply work without us end users dealing with this.

Sometimes before it crashes I have to look at a preview like this.

... I'm set on "Good - Quarter" and it's still lags. How on earth can I finish this program I've been working on for two weeks. This lag thing lessens, not entirely but somewhat, when I just solo the one track but who can keep doing that when I have multiple tracks !

 

j-v wrote on 12/16/2023, 11:10 AM

@Roger Bansemer
No idea what could be the reason with you without knowing what your settings are at video and file I/O.
Please screenshots of both

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 23H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 560.70 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2127
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 560.70 and Intel UHD Graphics 630 with driver 31.0.101.2127
Vegas software: VP 10 to 21 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Roger Bansemer wrote on 12/16/2023, 11:29 AM

I just copy and pasted my project into Vegas 17 hoping I could start fresh. Well... I have the same issues with lag and locking up. Soooo, this looks like it is an issue with Vegas in association and my computer. Any suggestions? Sure spending a lot of time just trying to get back to editing. Everything was pretty OK until I installed this new version of Vegas a few days ago.

Roger Bansemer wrote on 12/16/2023, 11:33 AM

@Roger Bansemer
No idea what could be the reason with you without knowing what your settings are at video and file I/O.
Please screenshots of both

Hope this will give you a clue. Thanks.

j-v wrote on 12/16/2023, 12:17 PM

Thanks but you gave Project Properties iso. Preferences/Video

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 23H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 560.70 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2127
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 560.70 and Intel UHD Graphics 630 with driver 31.0.101.2127
Vegas software: VP 10 to 21 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Roger Bansemer wrote on 12/16/2023, 12:53 PM

Thanks but you gave Project Properties iso. Preferences/Video

Thanks for your help. Here it is.

I've spent all day with this. Is there any way to just re-install the version just before the one that we were offered a couple of days ago?

j-v wrote on 12/16/2023, 1:20 PM

Thanks, the only thing I see is the amount of reserved Dyn RAM Prev Max, set it back to 0 or default.
Which Nvidia drivers are being used, Can you give a screenshot of the result of Help/Chrck for Driver Updates?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 23H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 560.70 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2127
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 560.70 and Intel UHD Graphics 630 with driver 31.0.101.2127
Vegas software: VP 10 to 21 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

john_dennis wrote on 12/16/2023, 3:31 PM

Panasonic AG-DVX200 4K Camcorder File Properties

General
Complete name                            : C:\Users\John\Downloads\04630001.mp4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (mp42/avc1)
File size                                : 22.3 MiB
Duration                                 : 2 s 2 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 93.4 Mb/s
Frame rate                               : 29.970 FPS
Encoded date                             : 2023-12-16 17:40:47 UTC
Tagged date                              : 2023-12-16 17:40:47 UTC

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5.1
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 2 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 2 s 2 ms
Bit rate mode                            : Variable
Bit rate                                 : 91.4 Mb/s
Maximum bit rate                         : 106 Mb/s
Width                                    : 3 840 pixels
Height                                   : 2 160 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.368
Stream size                              : 21.8 MiB (98%)
Language                                 : English
Encoded date                             : 2023-12-16 17:40:47 UTC
Tagged date                              : 2023-12-16 17:40:47 UTC
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : PCM
Format settings                          : Big / Signed
Codec ID                                 : twos
Duration                                 : 2 s 2 ms
Bit rate mode                            : Constant
Bit rate                                 : 1 536 kb/s
Channel(s)                               : 2 channels
Sampling rate                            : 48.0 kHz
Bit depth                                : 16 bits
Stream size                              : 375 KiB (2%)
Language                                 : English
Encoded date                             : 2023-12-16 17:40:47 UTC
Tagged date                              : 2023-12-16 17:40:47 UTC

Other
ID                                       : 3
Type                                     : Time code
Format                                   : QuickTime TC
Duration                                 : 2 s 2 ms
Bit rate mode                            : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Time code of first frame                 : 17:45:10;00
Time code of last frame                  : 17:45:11;29
Time code, stripped                      : No
Language                                 : English
Encoded date                             : 2023-12-16 17:40:47 UTC
Tagged date                              : 2023-12-16 17:40:47 UTC

 

Roger Bansemer wrote on 12/16/2023, 3:35 PM

Hi John, I don't know what all that means. After unchecking the few boxes you suggested, this new verson is still crashing every single minute. I'll have my computer on for an hour or so but then I think I'll have to quit for the day.

Roger Bansemer wrote on 12/16/2023, 3:55 PM

I'm using this.

j-v wrote on 12/16/2023, 4:04 PM

No Intel is found as with me?

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 23H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver 560.70 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2127
Laptop  :Asus ROG Str G712L, W11 home version 23H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 560.70 and Intel UHD Graphics 630 with driver 31.0.101.2127
Vegas software: VP 10 to 21 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Roger Bansemer wrote on 12/16/2023, 4:17 PM

This is the nature of the "not responding"

 

Source
VEGAS Pro

Summary
Stopped responding and was closed

Date
‎12/‎16/‎2023 11:19 AM

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path:    C:\Program Files\VEGAS\VEGAS Pro 21.0\vegas210.exe

Problem signature
Problem Event Name:    AppHangB1
Application Name:    vegas210.exe
Application Version:    21.0.0.208
Application Timestamp:    6567bfa5
Hang Signature:    afec
Hang Type:    134217728
OS Version:    10.0.19045.2.0.0.256.48
Locale ID:    1033
Additional Hang Signature 1:    afecba28028e238acc4b3f4ebbf625e4
Additional Hang Signature 2:    922c
Additional Hang Signature 3:    922cb2b9daa08b94d881293c16c2013c
Additional Hang Signature 4:    afec
Additional Hang Signature 5:    afecba28028e238acc4b3f4ebbf625e4
Additional Hang Signature 6:    922c
Additional Hang Signature 7:    922cb2b9daa08b94d881293c16c2013c

Extra information about the problem
Bucket ID:    e80f521a6c5476265c4f291c476dc8c2 (2039894357656324290)
 

john_dennis wrote on 12/16/2023, 9:09 PM

@j-v i9-10900X doesn’t have an on-die video adapter.

BakerRunner wrote on 2/18/2024, 5:07 PM

This is the nature of the "not responding"

 

Source
VEGAS Pro

Summary
Stopped responding and was closed

Date
‎12/‎16/‎2023 11:19 AM

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path:    C:\Program Files\VEGAS\VEGAS Pro 21.0\vegas210.exe

Problem signature
Problem Event Name:    AppHangB1
Application Name:    vegas210.exe
Application Version:    21.0.0.208
Application Timestamp:    6567bfa5
Hang Signature:    afec
Hang Type:    134217728
OS Version:    10.0.19045.2.0.0.256.48
Locale ID:    1033
Additional Hang Signature 1:    afecba28028e238acc4b3f4ebbf625e4
Additional Hang Signature 2:    922c
Additional Hang Signature 3:    922cb2b9daa08b94d881293c16c2013c
Additional Hang Signature 4:    afec
Additional Hang Signature 5:    afecba28028e238acc4b3f4ebbf625e4
Additional Hang Signature 6:    922c
Additional Hang Signature 7:    922cb2b9daa08b94d881293c16c2013c

Extra information about the problem
Bucket ID:    e80f521a6c5476265c4f291c476dc8c2 (2039894357656324290)
 

Yup, this is exactly what I get when it freezes also.