set wrote on 4/26/2024, 6:56 PM

You said here in this duplicate post that your GPU acceleration is off, but we are still having difficulty understanding your issue in more detail. Please provide more info like @EricLNZ suggested above.

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

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System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
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System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
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Video Card 1: Intel(R) UHD Graphics 630 (Driver
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD


* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

bbhbhbhb-y wrote on 4/27/2024, 6:49 AM


I'm using windows 11 pro with Vegas pro 20 my ram is 8.00 gb. Cpu: i5-3550. Hdd

Dexcon wrote on 4/27/2024, 7:24 AM

I'm using windows 11 pro with Vegas pro 20 my ram is 8.00 gb. Cpu: i5-3550

Please refer to the recommended specificatons for Vegas Pro (21) -

For HD and 4K specs, Vegas Pro 20 was the same as Vegas Pro 21's specs as far as I can recall (as was Vegas Pro 19).

In a nutshell, your computer is well below specs for Vegas Pro 20 which could well explain the issues that you are experiencing.

What is surprising is how you got Windows 11 to install on your up to 12 years old CPU - how did it pass the Windows 11 checks? - unless a hack was used to install it. I've got an i7 4th gen wihcih the official Windows 11 installation check refuses to install on because some of the W11 technology wasn't present in gen 4 CPUs

I doubt that there's a typo here (a missing '1' in front of '3550') because Intel's 'Ark" website doesn't show an i5-13550 version - and the i5-13500 version had 32 GB memory.

Any clarification on the above would be much appreciated.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 16, 17, 18, 19, 20 & 21, HitFilm Pro 2021.3, DaVinci Resolve Studio 18.5, BCC 2023.5, Mocha Pro 2023, Ignite Pro, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX10 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

bbhbhbhb-y wrote on 4/27/2024, 9:15 AM

Ok I figured out the solution I had to turn gpu acceleration on

bbhbhbhb-y wrote on 4/27/2024, 9:20 AM

And no it isnt a typo. Also it was working fine then some day it just started getting that black screen

Wolfgang S. wrote on 4/27/2024, 11:11 AM


I'm using windows 11 pro with Vegas pro 20 my ram is 8.00 gb. Cpu: i5-3550. Hdd

If you run Vegas on a machine that is significant below specs, nobody will be able to know if that is the reason for your black screens. But that will be the first assumption.

Upgrade your pc.

Desktop: PC AMD 3960X, 24x3,8 Mhz * GTX 3080 Ti * Blackmagic Extreme 4K 12G * QNAP Max8 10 Gb Lan * Blackmagic Pocket 6K/6K Pro, EVA1, FS7

Laptop: ProArt Studiobook 16 OLED (ProArt Studiobook 16 OLED (i9 12900H with i-GPU Iris XE, 32 GB Ram. Geforce RTX 3070 TI 8GB) with internal HDR preview on the laptop monitor. Blackmagic Ultrastudio 4K mini

HDR monitor: ProArt Monitor PA32 UCG, Atomos Sumo

bbhbhbhb-y wrote on 4/27/2024, 8:43 PM

Just did