Window goes black

Ondej-Svato wrote on 11/2/2022, 5:47 PM

I have probably similar problém like Jay-S. Vegas Pro 20. Some Window goes black during editing and rendering. For more demanding projects, the program is slowed down and cuts quickly. I tried re-installing Vegas many times, turning off gpu acceleration, installing the vegas driver, uninstalling other drivers. Win 10, NVIDIA Quadro K5200, CPU 2,6G, 32GB DDR3. Please help me. Thanks very much!

Comments

Dexcon wrote on 11/2/2022, 6:12 PM

You raised the same issue a month ago in https://www.vegascreativesoftware.info/us/forum/chopping--137436/ but didn't respond to the request by jetdv for more information. So please provide details about the media that you are using. Please refer to Section C in https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/ for additional information that would be useful for you to provide particularly at point 1 for a MediaInfo report of a sample of your media. At point 1, follow the link for more information about MediaInfo and how to obtain the app (it's free).

Also, please provide more information about your CPU such as is it an i3-????, i5-???? or i7-???? If it is of the same age as the rather old GPU (released over 8 years ago), it may be that your computer is just not up to the task of handling Vegas Pro 20. Recommended specifications for Vegas Pro 20 are https://www.vegascreativesoftware.com/us/specifications/#productMenu

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition; Samsung S23 Ultra smart phone

Installed: Vegas Pro 13, 15, 16, 17, 18, 19, 20, 21, 22 & 23, HitFilm Pro 2021.3, DaVinci Resolve Studio 20.3, BCC 2026, Mocha Pro 2026, NBFX TotalFX 7, Neat NR 6, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 12, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11 25H2

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Ondej-Svato wrote on 11/7/2022, 6:18 AM

Thank you Dexcon, I shoot in mp4 fullHD, 50p, sometimes I cut MOV 30p from customers, CPU Intel Xeon E5-2670. I've been using Vegas for about 10 years now. I went through the info-forum again and found a solution to my problem, although it is not exactly described there. Setting I/O Hardware decoder to use to off in the preferences/file seems to have helped. It's been going well since then. Best!