• Video

  13 answers, most recent on 12/16/2016

  [Solved] Can't Launch By Clicking Veg Files
  Whenever I try to launch Vegas by clicking on a .veg file, I get an error message saying "Vegas Pro 14.0 (64-bit) must be installed from DVD or the downloaded installer. When I click that to dismiss it, I get this - Any idea how to fix this? I'm
• Scripting

  2 answers, most recent on 12/25/2016

  [Solved] Script problem
  Hi, i installed a "normalise all" (audio) script. But got an error. Any suggestions? thnx and grtz. Error 0x80131600 (message missing) C:\Program Files\VEGAS\VEGAS Pro 14.0\Script Menu\Normalizeall.js(13) : Variable 'Track' has not been
• Video

  9 answers, most recent on 11/22/2016

  [Solved] Installing Vegas Pro Patch Error VEGAS_Pro_14.0.0.201_update_Retail_x6
  When I try to install this patch I get the following error message
• Video

  2 answers, most recent on 11/15/2016

  [Solved] Vegas won't download
  Hey all, first time Vegas user here, I can't seem to get "Vegas 14 build 189" to download onto my computer. Everytime I go to download the software it says I need to restart my computer to finish updates. Restarting does not help and the error
• Video

  8 answers, most recent on 11/10/2016

  RE: [Solved] Vegas Pro 14 HEVC ?????
  Uninstalling all the Sony Vegas and Vegas software (video & audio), all Microsoft Visual C++Redistibutables versions, all Intell software, and all plugins from my laptop, than rebooting and first installing Vegas Pro 14 brought also HEVC
• Video

  4 answers, most recent on 10/27/2016

  [Solved] .MTS files no loger work in V13 after installing V14?!
  Hmm.. so I worked on three projects that included MTS video files in V13. These are three, 8-hour, multicamera training sessions.  I edited all three projects, rendered out draft versions, and everything worked fine.  I just tried to re-open them up
• Video

  4 answers, most recent on 10/17/2016

  [Solved] What I'm missing in Vegas Pro 14
  I did never use it in Vegas Pro 13, but need it already many times in Vegas Pro 14 with all her bugs and errors.
• Video

  9 answers, most recent on 12/16/2016

  [Solved] Edit, save, edit, save...crash, reload and repeat
  I'm working on a 360 view video using 960x480 pixel proxy files created by Handbrake.  The original files are Kodak SP360 4K clips, combined using their stitching software---3840x1920 pixels.  They are more-or-less quicktime files which even Vegas
• DVD Architect

  5 answers, most recent on 10/2/2016

  [Solved] DVD Architect asks for serial number every time I run it
  I suddenly started getting an error number 59 (whatever that is) whenever I tried to run DVD Architect 7.0 There was no explanation as to what the error was or what to do, just an OK button and the program wouldn't even try to start. So I
• Video

  11 answers, most recent on 9/27/2016

  [Solved] Unable to open Vegas Pro 14 because of error in registering
  I received my email with serial numbers and downloaded the Vegas 14 software but when opening it, Magix requires registration. While following the prompts, the registration freezes and eventually an error: -15 pops up. I've had no response from
• Video

  One answer, on 9/25/2016

  [Solved] Vegas can't be launched after windows 10 update
  My computer just updated to Windows 10 version 1607 from version 1511. Everything was smooth till I try to fire up VP14. I end up with a ntdll.dll error on the splash screen. I then try to start VP13, exactely the same error. I try to troubleshoot
• Video

  56 answers, most recent on 8/27/2019

  [Solved] How to send error reports using the Problem Reporting Service (PRS)
    When using Vegas Pro 14/15, if an error occurs, a PRS Problem Reporting Service window will appear.  To send that error report to VEGAS support, place a check in the box to show problem details, then hold down control and shift on your keyboard
• Video

  2 answers, most recent on 9/21/2016

  [Solved] Error Rendering and Prerendering in New VP14
  Some error here. Control+M to render or Shift+M to prerender to  make a speed test in this new format and boom failed. why?  
• Video

  41 answers, most recent on 8/19/2022

  RE: Laggy... everything.
  Vegas keeps freezing and getting the following error message, Was working fine a few weeks ago. Thank you "Problem Description   Application Name:    VEGAS Pro   Application Version: Version 19.0 (Build 643)   Problem:             Unmanaged
• Video

  123 answers, most recent on 7/2/2024

  RE: New project to use for benchmarks...
  Thanks for this.Here are some tests on my desktop(AI is off)First NVENC run 2:16then Mainconcept at 2:08then 2nd NVENC run at 1:35.Restart Vegas and another NVENC run: 1:41.Restart and Mainconcept run: 2:14Restart, break and Mainconcept run:
• Video

  20 answers, most recent on 1/13/2025

  Rendering Issue - "The system is low on memory" in Vegas 21
  I have a roughly 90-minute render I am trying to do, but I am consistently getting a "The system is low on memory" error message at points in the render. I will put my specs in the images below, but the brief is:Windows 10Vegas 21.0i5-9400 CPUNVIDIA
• Video

  28 answers, most recent on 11/25/2022

  Rendering Not Matching What I see in Timeline/Monitor
  Hello, I know I'm behind the times using ver 13 but it still suits my needs. I've run into a surprising issue that I don't know how to solve. I have a 854x480 video 59.940 fps that has some line artifacts that appear randomly in the video over two
• Vegas Movie Studio (up to ver. 17)

  No answers, created on 3/14/2022

  [Closed] error 14 when trying to activate software
  Hello.. I just purchased a version of Movie Studio 17 Platinum on Amazon. After downloading and then trying to register and activate, I got an error message 14 that my serial # was incorrect..? Any ideas of what i can do to fix this ..? Thanks Ricks
• Vegas Movie Studio (up to ver. 17)

  11 answers, most recent on 9/26/2024

  error 14 when trying to activate software
  I purchased Vega movie studio 17 Platinum from Amazon. Downloaded all the software but when i went to register with the serial # i got an error 14 message..? I did check the serial # and it was correct. Looking for help to activate software. Thanks
• Video

  No answers, created on 9/21/2022

  Vegas Pro has stopped working , after entering boris license
  I entered the boris license key to activate items part of my monthly subscription and after an hour i closed the program later i tried to open it and keep getting the Vegas Pro has stopped working error. details show Problem Description  
• Vegas Movie Studio (up to ver. 17)

  4 answers, most recent on 4/23/2022

  RE: licence error
  See the link to the standard Support answer e.g. here. If that doesn't help, try and contact Support (advice here). You might also ask at Online Live Chat (on weekdays, advice here).
• Patches

  One answer, on 5/22/2024

  [Closed] Update: VEGAS Pro 21 Build 315 (Patch for 314)
  Hello everyone, We are happy to announce the release of VEGAS Pro 21 Build 315. This is a patch to build 300 and 314 addressing crashing problems with AMD gpus. Build 314 also addressed several issues mostly revolving around the new video engine
• Audio

  28 answers, most recent on 11/22/2022

  RE: Audio glitching in MP4 files imported to all Magix 64-bit apps
  Upload an actual sample file to Drive or Dropbox, if that is easier for you than providing the file properties for VP20, or answering the first question. Microsoft Sound Mapper, Direct Surround Sound Mapper, Windows Classic Wave Driver and M-Audio
• Vegas Movie Studio (up to ver. 17)

  One answer, on 4/7/2022

  Error -14
  I previously purchased VEGAS MOVIES STUDIO SUITE 17 PLATINUM in 9/2020 from the MAGIX site and used it several times with no issues. I recently wanted to add the product to a new a laptop. Under “My Products” tab on MAGIX site, it shows I have the