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I have Movie Studio 17 Platinum originally Build 143 ( working OK ) a notification of a major update kept appearing so tried to update it, downloaded OK but would not update just kept running in background, so tried reinstalling from website when

Vegas Movie Studio (up to ver. 17)

2 answers, most recent on 10/16/2020

RE: error - this serial number is already registered to another email.

If this standard advice does not help, you need to try and ask VEGAS Support as EricLNZ advises. Check also your MAGIX Account > My products > Show more details and deactivate any other device(s).

Vegas Movie Studio (up to ver. 17)

3 answers, most recent on 10/15/2020

RE: Serial Number being requested (Been using for many years)

The forum search box is at the top of every forum start page. Type in "error -24", as this question gets asked multiple times each day.

Vegas Movie Studio (up to ver. 17)

3 answers, most recent on 10/15/2020

Serial Number being requested (Been using for many years)

I have used my Movie Studio Platinum 14 for many years. Now, all of a sudden, it is requesting a serial number and email address. There is one that is pre-populated, but it does not work and gives error code -24. Please help me. Also, I cannot

Video

3 answers, most recent on 10/26/2020

RE: License key

Try Online Live Chat, see section 6 here https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-get-help-and-support-for-vegas-pro--104781/. Probably not available today (Monday Oct. 12, 2020) as it's a federal holiday in the U.S. (The

Video

3 answers, most recent on 10/26/2020

License key

Error code-24 is there any way to chat the sales department or technical support online

Video

10 answers, most recent on 10/4/2020

RE: An internet connection is required....

i'm having the same problem, but this time, it won't let me activate. my sony vegas 365 ran out, but once i PAID FOR IT once again, im being met with internet connectivity errors despite my internet being perfectly fine and me had just reset the

Video

91 answers, most recent on 9/28/2020

RE: MagicYUV 2.20 Released

@JN- There's some error in the measurement. Both outputs (in case of 8-bit) must be mathematically identical. I just did a test of rendering both through VFW and the plugin from an 8-bit source using 8-bit Vegas engine mode (pixel format setting in

Vegas Movie Studio (up to ver. 17)

4 answers, most recent on 9/18/2020

RE: new computer

I'm sorry if I'm not intelligent enough to find the solution to my problem. Is there anyone from Vegas support that will help me. Please Help. I get error code: -24. I bought Movie Studio 17 Platinum from Sweetwater Music. It was working fine. I had

Vegas Movie Studio (up to ver. 17)

One answer, on 9/18/2020

Please Help! Error: -24

Please Help. I get error code: -24. I bought Movie Studio 17 Platinum from Sweetwater Music. It was working fine. I had to reset my HP Envy computer (Win10) and then tried to re-install Movie Studio 17 Platinum. As far as I can tell, I am using the

Audio

3 answers, most recent on 9/14/2020

Error Code -24

wrong place to post. I will go over to Sound Forge. Thanks

Vegas Movie Studio (up to ver. 17)

4 answers, most recent on 9/14/2020

RE: registration/ licenses

This has cropped up before https://www.vegascreativesoftware.info/us/forum/registration-wont-work--119196/#ca743832 You need to contact Sales Support. This Support page may help

Vegas Movie Studio (up to ver. 17)

4 answers, most recent on 9/18/2020

RE: new computer

thank you.I saw what you told me and tried.Of course I thought'it will be now' and ran the program on my new computer.But I still get a'-24' error. How can I solve the problem?

Vegas Movie Studio (up to ver. 17)

One answer, on 9/12/2020

[Closed] -24

I get error code 24.I bought'movie studio 17' for money.I spread it on a computer 'a' and use itComputer 'a' is a bad computer.So I often get an error.I Format computer 'a'I installed the program on a good computer 'b'.When I tried to install it on

Vegas Movie Studio (up to ver. 17)

One answer, on 9/12/2020

I keep getting d3d9.dll crash error at start

It crashes at the very start. I also tried running as administrator. I already uninstalled and reinstalled Movie Studio 15 and reinstalled DX3D via this

Vegas Movie Studio (up to ver. 17)

4 answers, most recent on 9/18/2020

RE: new computer

The standard Support advice regarding "Error code -24" is here https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ Deactivate any previous activations on your MAGIX Account. (Link in the advice.)

Vegas Movie Studio (up to ver. 17)

4 answers, most recent on 9/18/2020

new computer

This is the person who purchased'vegas movie studio 17 platunum'. I installed it on the'A' notebook and wrote it. The'A' laptop broke and I tried to use the'B' computer. When I try to install this program, I get an error message. 'Error code: -24'

DVD Architect

4 answers, most recent on 9/5/2020

Activation

my old machine died and when '''i try to activate on my new machine, i get an error 24 noting that the software is registered under a different email address and indicating thatI need to contact support. Can anyone help?

Video

7 answers, most recent on 9/1/2020

error rendering avi to mp4

I'm trying to render a MP4 video from an AVI, and every time I try I'm told that it failed but the reason could not be determined. I don't know much about MP4 but the options I've tried were Mainconcept AVC/AAC (*.mp4) and within that, either

Vegas Movie Studio (up to ver. 17)

No answers, created on 8/28/2020

Installation Issue with Movie Studio Platinium 16

Hey guys, first post here. Need a bit of assistance with installing. I installed this like normal and while installing, a certain file called "cygwin1.dll" popped up during the process and it just opened a blank screen conecting to the Sftpserver or

Video

27 answers, most recent on 8/13/2020

RE: Downgrade to VP 17 on 365

Unfortunately, I see so many users are having a lot of problems with Vegas Pro 18! Truly, I never seen such huge complaints in other forums! I feel really sorry for my beloved Vegas Pro! 😞 Magix needs to take this very seriously and do something

Video

27 answers, most recent on 8/13/2020

RE: Downgrade to VP 17 on 365

Unfortunately, I see so many users are having a lot of problems with Vegas Pro 18! Truly, I never seen such huge complaints in other forums! I feel really sorry for my beloved Vegas Pro! 😞 Magix needs to take this very seriously and do something

Video

16 answers, most recent on 8/10/2020

RE: Vegas Pro 17 Crashing when trying to Render. [Urgent support needed]

I was able to find the error report on our system. According to the logs, the settings were, <Windows Media Video V11> resolution:1280 x 720, PAR:1.000000, bit depth:24, FPS:25.000000, length:2002000000, interlace:0 It is quite surprising that

Video

6 answers, most recent on 8/8/2020

Unmanaged Exception Error

Well this isn't good. I can't render video. The last video I rendered was about 24 hours ago. I don't believe anything has changed on my system since then. When it failed on pro 18 i chalked it up to bugs, but it fails exactly the same way on pro