Search the VEGAS Community for tutorials, questions and solutions as well as for forum members

Best to contact VEGAS Support as advised regarding error -24 here. A user-created tutorial here. Edit: or actually MAGIX Support as Sound Forge currently belongs to the MAGIX product line.

Audio

One answer, on 11/25/2020

Receiving error -24 message when trying to download Sound Forge

I keep receiving an error -24 message, which signals I may have my Magix account under another email address. It's possible it is registered under an employee with my organization's IT department. However, that employee is no longer with the

Vegas Movie Studio (up to ver. 17)

4 answers, most recent on 1/2/2021

RE: Error -24

Then you need to contact support as advised in this thread by a VEGAS team member. A user-created tutorial here

Vegas Movie Studio (up to ver. 17)

4 answers, most recent on 1/2/2021

RE: Error -24

See the standard Support advice here Ask Support starts here

Vegas Movie Studio (up to ver. 17)

4 answers, most recent on 1/2/2021

Error -24

Just brought Vegas Movie Studio Platinum went to register the the serial number and it said that the serial number has been registered to another email address.

Vegas Movie Studio (up to ver. 17)

8 answers, most recent on 11/21/2020

cannot open/edit some mp4 files in VMS Platinum 9.0b build 92

I am trying to edit a dozen files into a single video, but whenever I try to add a few of the mp4 files to my project, I get this message "an error occurred during the current operation. An exception has occurred." and the program crashes. Most mp4

Video

76 answers, most recent on 11/26/2020

RE: Vegas pro 18 (also build 337) "no response" after about 30 minutes.

I wonder if this is 4K25p issue. That's not a format I ever work with, so I wouldn't have seen problems until now.I haven't tested 373 much, though, so I'll do more with my regular Sony 4K24p files and see if I still get errors.FWIW, I used

Offtopic

One answer, on 10/30/2020

RE: CAN ANYONE HELP ME GET A REPLY FROM MAGIX

https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ "Ask VEGAS Support" (The advice you see when you make a New Post: Please be mindful of data protection. Do not publish any personal information. Examples of

Offtopic

One answer, on 10/30/2020

CAN ANYONE HELP ME GET A REPLY FROM MAGIX

I CAN'T GET A REPLY FOR MAGIX TO LOGIN I FORGOT MY PASSWORD. I SEE ERROR 24 WHEN I TRY TO REGISTER MY PROGRAM *@*.com

Video

One answer, on 11/12/2020

Peoples Faces, (on a DVD), Almost "Glitter" from an HD Source File

Hello Everyone. I'm looking for some guidance. I recently used 4k downloader to download this HD file: GeneralComplete name : C:\Users\Owner\Videos\Customer Raw Data\Mission Point Jubilee (2020)\Friday Night - Second 4k

Vegas Movie Studio (up to ver. 17)

4 answers, most recent on 10/22/2020

RE: Error code -24 Due to two different email addresses.

See if this comment helps. And the standard Support advice here https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/

Vegas Movie Studio (up to ver. 17)

4 answers, most recent on 10/22/2020

Error code -24 Due to two different email addresses.

I purchased MAGIX VEGAS Movie Studio 17 Platinum online yesterday, using my primary email account. So the license is applied to that account. I didn't realize I had purchased another Magix product 3 or 4 years ago and at that time had created a user

Video

One answer, on 10/22/2020

Error Code 24

I have a properly registered product, Pro Edit 17. When I try to import an mp4, I get the Error Code 24 message telling me my product is registered to another email address. I have searched for solutions on the website for this issue but none are

Vegas Movie Studio (up to ver. 17)

One answer, on 10/22/2020

Install of Build 179 failed to open

I have Movie Studio 17 Platinum originally Build 143 ( working OK ) a notification of a major update kept appearing so tried to update it, downloaded OK but would not update just kept running in background, so tried reinstalling from website when

Vegas Movie Studio (up to ver. 17)

2 answers, most recent on 10/16/2020

RE: error - this serial number is already registered to another email.

If this standard advice does not help, you need to try and ask VEGAS Support as EricLNZ advises. Check also your MAGIX Account > My products > Show more details and deactivate any other device(s).

Vegas Movie Studio (up to ver. 17)

3 answers, most recent on 10/15/2020

RE: Serial Number being requested (Been using for many years)

The forum search box is at the top of every forum start page. Type in "error -24", as this question gets asked multiple times each day.

Vegas Movie Studio (up to ver. 17)

3 answers, most recent on 10/15/2020

Serial Number being requested (Been using for many years)

I have used my Movie Studio Platinum 14 for many years. Now, all of a sudden, it is requesting a serial number and email address. There is one that is pre-populated, but it does not work and gives error code -24. Please help me. Also, I cannot

Video

3 answers, most recent on 10/26/2020

RE: License key

Try Online Live Chat, see section 6 here https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-get-help-and-support-for-vegas-pro--104781/. Probably not available today (Monday Oct. 12, 2020) as it's a federal holiday in the U.S. (The

Video

3 answers, most recent on 10/26/2020

License key

Error code-24 is there any way to chat the sales department or technical support online

Video

10 answers, most recent on 10/4/2020

RE: An internet connection is required....

i'm having the same problem, but this time, it won't let me activate. my sony vegas 365 ran out, but once i PAID FOR IT once again, im being met with internet connectivity errors despite my internet being perfectly fine and me had just reset the

Video

91 answers, most recent on 9/28/2020

RE: MagicYUV 2.20 Released

@JN- There's some error in the measurement. Both outputs (in case of 8-bit) must be mathematically identical. I just did a test of rendering both through VFW and the plugin from an 8-bit source using 8-bit Vegas engine mode (pixel format setting in

Vegas Movie Studio (up to ver. 17)

4 answers, most recent on 9/18/2020

RE: new computer

I'm sorry if I'm not intelligent enough to find the solution to my problem. Is there anyone from Vegas support that will help me. Please Help. I get error code: -24. I bought Movie Studio 17 Platinum from Sweetwater Music. It was working fine. I had

Vegas Movie Studio (up to ver. 17)

One answer, on 9/18/2020

Please Help! Error: -24

Please Help. I get error code: -24. I bought Movie Studio 17 Platinum from Sweetwater Music. It was working fine. I had to reset my HP Envy computer (Win10) and then tried to re-install Movie Studio 17 Platinum. As far as I can tell, I am using the