error - this serial number is already registered to another email.

Jimmy-Crabb wrote on 10/16/2020, 10:30 AM

I finally managed to get the software installed on a new computer after my old one died (Vegas Movie Studio 16 Suite) but when I try to register with the  serial number I provided, I get  an error telling me that this serial number is already registered to another email address. The email I am using is the same as my purchase address (jimmy@jimmycrabb.com) and is also the email I use to login to the service center where I retrieved the serial number in the first place.

Registration date is listed as 03/07/2020

Comments

vkmast wrote on 10/16/2020, 6:24 PM

If this standard advice does not help, you need to try and ask VEGAS Support as EricLNZ advises.

Check also your MAGIX Account > My products > Show more details and deactivate any other device(s).