• Offtopic

  218 answers, most recent on 1/10/2014

  RE: New Apple MacPro announcement
  "Facetime is only good between iphones and won't work with other different name brand phones.... and if you think about it, it's a pretty silly concept because the chances are great at some point you will need to converse with people who have a
• Video

  85 answers, most recent on 1/22/2014

  RE: wot - ignore
  " i am an old f*rt " Yes you are... and that's a large part of the problem. (I am too BTW). The fact is every generation says the same thing as the torch is handed down. I remember my father scoffing at the idea of a lazy world without slide
• Video

  25 answers, most recent on 7/7/2015

  RE: Unable to start Vegas Pro 12 in Windows 8.1
  Removing the 9800GT didn't change anything. :( I've sent in an email support request... we'll see what they say. Phone call costs $30 per incident.
• Video

  24 answers, most recent on 11/6/2013

  RE: Container vs Codec
  The best policy is to always require the full delivery specs in document form. It's our best protection when they come back and say, "Oh, we didn't mean that." Taking orders over the phone from a minimally educated assistant is asking for trouble,
• Video

  13 answers, most recent on 10/29/2013

  OT: Great WiFi Security Tip: _nomap
  Did you know Google knows the exact location of your wifi router, and that location is available on Google Earth and Maps? They don't do this by drive-by scanning from Street View cars any more. That stopped a couple of years ago after they got
• Video

  8 answers, most recent on 10/27/2013

  RE: Audio Help--Church sound not so good
  You've had a go with the DeReverb John? Have you got any pre- and post-dereverb to listen to?There was a thread about a month ago where someone posted an interview done in a large room with the window open to the outside. I was able to get rid of
• Video

  32 answers, most recent on 10/26/2013

  RE: What is proven not to work in VP12b726 ?
  "Gary, I fixed several 64-bit crash bugs in 670 and 714 so if your bad experience comes from an earlier build, you might consider trying again." Chris, thanks for the reply and the status update. As I stated I never upgraded to v12 because of the
• Video

  18 answers, most recent on 9/10/2013

  RE: New Build 710 Upstairs . .above ^
  I recently reported a problem to Sony Vegas Support that I discovered in a script. If I first obtain certain named PlugInNode objects from the Vegas PlugIns collection, and then simply check the Preset Count value, this would later cause Vegas to
• Video

  8 answers, most recent on 8/24/2013

  RE: WOT - Win 8 email client?
  I used Thunderbird for many years and I never really found it a problem that the newer messages are at the bottom. You get used to it. I settled on Thunderbird 2.0.0.24 and never upgraded further. Newer versions started to bloat and didn't support
• Vegas Movie Studio (up to ver. 17)

  7 answers, most recent on 7/6/2013

  RE: can't start Movie Studio 12 - directX plugin crash
  I spent an hour on the phone with tech support. He was very good, and we tried everything he could think of, including a startup parameter to ignore plugins, but nothing worked. Just now, I downloaded a trial copy of version 11.0 and it works.
• Video

  18 answers, most recent on 6/24/2013

  RE: Vegas-edited doc hitting film festivals
  I'm becoming sorry I brought it up. My thought behind the grant idea was entirely to make Vegas more robust/stable and usable for long form. That's it, that's all. It was engineering centric, not marketing centric. However, of course both could be
• Video

  20 answers, most recent on 6/23/2013

  RE: Twixtor “Pause” Problem
  Bob, I redid a clip that had worked, and it still worked. Some clips I slowed way down to 3%, worked OK. The sample clip with the "pause", I slowed to 10%. I also tried it at 50%, the pause was there, but it was shorter in duration. It seems
• DVD Architect

  One answer, on 5/3/2013

  RE: Sending movie from disk to phone
  No, your phone will not play DVD folders, and that is the only way you would get menus. The easy way to encode DVDs to MP4 for your phone with chapter support is Handbrake.
• Video

  One answer, on 3/11/2013

  Can't get tech support email system to remember me
  Hopefully, someone from Sony tech support will see this and offer some assistance. I called the 800 number, but none of the options address problems with emailing tech support. I tried to email tech support using the link on the website. It asked
• Video

  3 answers, most recent on 2/12/2013

  RE: Can't register online - or phone?
  We now have to use email/web support in order to activate. I'm using V10 on secondary machines. Unlike Adobe, Sony has completely abandoned everything related to customer support. I feel like we're back in the dark ages.. Do I need to pay by the
• Video

  3 answers, most recent on 2/12/2013

  Can't register online - or phone?
  I was reinstalling Vegas 11, it refuses to register via computer (likely that I didn't de-register before formatting the previous install). So I call up the tech support number and they NO LONGER OFFER SUPPORT VIA PHONE. How on earth am I supposed
• Video

  6 answers, most recent on 2/5/2013

  RE: Problem with Nesting
  Thanks for those suggestions, although it turns out the issue is much worse than simply nested files. Now any file dragged onto the timeline causes issues, on the phone couple of hours with tech support, they were sharp. Will do a manual uninstall,
• Video

  2 answers, most recent on 1/22/2013

  RE: Sony Support Plans?
  I've never seen someone here say they've used the paid support option. I can certainly think of situations where it'd be worth the price, but only IF you called and they picked up the phone. The problem is that SCS never pushes the paid support and
• Video

  47 answers, most recent on 1/23/2013

  RE: Win 7 or Win 8?
  > "... but Win 8 is substantially cheaper (why??)." Not sure. Could be because it's such a drastic change that it needs to be cheap to entice customers? Could be that MS is just trying to make their numbers by making it cheaper? Could be because
• Vegas Movie Studio (up to ver. 17)

  2 answers, most recent on 12/29/2012

  RE: StudioHD brings up error during onlineregistration
  I have the same issue. Im getting an error that my serial # and optional code are invalid. All the support phone numbers are closed for the weekend. This is pretty ridiculous as I have completely bricked software. There is no "register by phone"
• Video

  2 answers, most recent on 11/26/2012

  Is there a phone number for registration?
  Having lots of crashes with VP10 I uninstalled and tried to reinstall but I keep getting "an error has occurred during online registration". This is even when I go to my account/my software and click on register software, it knows the serial number
• Video

  35 answers, most recent on 11/9/2012

  RE: Windows 8 Compatability
  > "This is just one more sign that Windows 8 was pushed from tiny device to the big desktop without any concern for appropriateness." You mean you don't want your desktop to look like a phone that has only 3.5% marketshare? lol > "I don't
• Video

  One answer, on 10/29/2012

  Is there any support personel left here at Sony?
  Hi there, Am I the only one that noticed that Sony is not reachable at all , even by submitting a ticket? The phone support by using the abroad phone numbers has not been working for 2 years now, so why bother to keep these numbers on the site if
• Video

  11 answers, most recent on 10/2/2012

  RE: Vegas 12 & .MOV files from iPhone5
  To get a file from explorer into the trimmer, I use right click of the mouse and choose the "open in trimmer" option that comes up. I use the same method to get a file already in Project Media into the trimmer. MOV files are an Apple product, just