• Video

  20 answers, most recent on 12/2/2016

  RE: My Vegas Pro 10 and Vegas Pro 09 Aren't launching!! Directx Plugins
  already did it! posting it again.. Problem Description   Application Name:    Vegas Pro   Application Version: Version 9.0 (Build 563)   Problem:             Unmanaged Exception (0xc0000005)   Fault Module:        C:\Program Files\Sony\Vegas Pro
• Video

  20 answers, most recent on 12/2/2016

  RE: My Vegas Pro 10 and Vegas Pro 09 Aren't launching!! Directx Plugins
  i don't have vorbis.acm in system32!! and already resteted it! and the error details- Problem Description   Application Name:    Vegas Pro   Application Version: Version 9.0 (Build 563)   Problem:             Unmanaged Exception (0xc0000005)   Fault
• Vegas Movie Studio (up to ver. 17)

  One answer, on 11/15/2016

  RE: Movie Studio 13 64-bit Crash on Launch
  Something probably has changed anyway, a GPU driver version maybe? Read Troubleshooting crashing to see if there's anything to try. You could also Search 0xc0000005 here to get a multitude of possible explanations.
• Vegas Movie Studio (up to ver. 17)

  One answer, on 11/15/2016

  Movie Studio 13 64-bit Crash on Launch
  Hi everyone,I'm running Windows 10 64-bit, and have been using Movie Studio 13 Platinum 64-bit for some time with no issues at all. Today, out of nowhere (I had no Windows updates or software updates of any kind, save the morning update to Windows
• Video

  10 answers, most recent on 11/17/2016

  Crashes every 10 minutes or less
  I am using Vegas Pro 13 and this has only been happening since the last Win 10 update.  Anyone else having this experience.  Here is the error log in case anyone actually understands it.   Extra Information   File:              
• Video

  61 answers, most recent on 10/26/2016

  RE: Radeon vs Geforce
  Thanks guys. The monitor I propose using for monitoring (21) only has VGA I'm afraid. I have checked Framework and repaired it and all is OK and up to date. All drivers are up to date. I have now tried going back to where I was with the 21" monitor
• Video

  5 answers, most recent on 2/15/2017

  RE: Vegas Pro 14 keeps crashing
  My renders crash all the time.  This program is worthless.  I never had these issues in VP13.  Majix had no business selling this piece of crap.  I just ran another render and it crashed with the following:   Problem Description   Application Name:
• Vegas Movie Studio (up to ver. 17)

  5 answers, most recent on 10/20/2016

  RE: Program wont run
  Problem Description   Application Name:    Movie Studio Platinum   Application Version: Version 13.0 (Build 955) 64-bit   Problem:             Unmanaged Exception (0xc0000005)   Fault Module:        C:\Program Files\Sony\Movie Studio Platinum
• Video

  5 answers, most recent on 9/28/2016

  RE: Third Party Plug-Ins
  I just've tried to render a clip with NeatVideo v4 and it renders ok,  but after render finishes, vegas crash: Problem Description   Application Name:    VEGAS Pro   Application Version: Version 14.0 (Build 161) 64-bit   Problem:            
• DVD Architect

  15 answers, most recent on 4/25/2019

  Multi-Angle Blu Ray projects crash on preparation.
  I've been trying to prepare a Blu-Ray project with multiple angles for the main feature.  Attempting to prepare the Blu-Ray ISO results in Architect 6.0 crashing.  Even creating a fresh Blu-Ray project with different files - any files - for the two
• Video

  No answers, created on 9/20/2016

  VP14 OFX confusion?
  I got this similar crash once when running VP14.161..., but now, when I got back to VP13, I had similar issue again... Looks like the OFXs got confused? UPDATE: issue fixed on VP14.178 - case closed Add: Also, the VP13 starting up took longer
• Video

  One answer, on 9/18/2016

  FileIOSurrogate.exe
  I am suddenly getting this error when attempting to start Vegas Pro 11. Honestly, everything was working fine yesterday. Application does not even start today. Has anyone else seen this? Problem Description   Application Name:    Vegas Pro 
• Vegas Movie Studio (up to ver. 17)

  18 answers, most recent on 9/27/2016

  RE: How do I get Movie Studio 12 Platinum to work in Windows 10?
  scott-leslie may mean this page in the SCS KB https://www.custcenter.com/app/answers/detail/a_id/5098 Did he try a reset? https://www.custcenter.com/app/answers/detail/a_id/2744 Something at least worth reading may be
• Vegas Movie Studio (up to ver. 17)

  18 answers, most recent on 9/27/2016

  RE: How do I get Movie Studio 12 Platinum to work in Windows 10?
  Here are the details from the problem report page:  Application Version: Version 12.0 (Build 334) 64-bit   Problem:             Unmanaged Exception (0xc0000005)   Fault Module:        C:\Program Files\Sony\Movie Studio Platinum
• Vegas Movie Studio (up to ver. 17)

  18 answers, most recent on 9/27/2016

  RE: How do I get Movie Studio 12 Platinum to work in Windows 10?
  If you upgraded your computer from Windows 7 or 8 to 10, you need to re-install all your Sony programs to make them work properly. The W10 upgrade process doesn't do a very good job at re-installing programs.First thing you could try is to just
• Vegas Movie Studio (up to ver. 17)

  18 answers, most recent on 9/27/2016

  RE: How do I get Movie Studio 12 Platinum to work in Windows 10?
  Have you tried to start the program in comptability mode Windows 7 and as Administrator? Still get this message: Problem Description   Application Name:    Movie Studio Platinum   Application Version: Version 12.0 (Build 1184) 64-bit   Problem:    
• Offtopic

  4 answers, most recent on 8/27/2016

  VEGAS PRO WON'T OPEN PLEASE SEND HELP
  ALRIGHT YO SO IVE BEEN TRYING TO DOWNLOAD VEGAS PRO LIKE 15 TIMES LOOKING UP EVERY SINGLE WAY TO FIX THIS BUT HAVENT BEEN ABLE TO FIND A FIX. help please! Problem Description   Application Name:    Vegas Pro   Application Version: Version 13.0
• Vegas Movie Studio (up to ver. 17)

  4 answers, most recent on 8/24/2016

  Studio 13 crashing at startup...
  When I first bought movie studio I had no problem at all...it was great. But then it kept crashing on startup and I don't know why and I've been re-installing it over and over and I'm getting the same thing. It just keeps saying "Movie Studio
• Video

  One answer, on 8/8/2016

  Vegas Pro 13 Crashes
  I tried to open VP13 today on my Laptop and after the flash screen the program closes and wants to send a report to Sony. This is what is in the report: Problem Description Application Name: Vegas Pro Application Version: Version 13.0
• Vegas Movie Studio (up to ver. 17)

  17 answers, most recent on 8/24/2016

  RE: License Expired and Crashing Constantly
  Oh really?? Not sure why I hadn't thought of that haha Okay, I'll give that a go - thanks so much! Then I'll have to see if that fixes my other problems - to be continued! EDIT: Okay so I was able to reinstall the program by setting my date
• Video

  2 answers, most recent on 7/21/2016

  Crash help
  Hi all I keep having a crash on VP13 re the below crash report, can any kind person(s) help me with this issue... File: C:\Users\Lee Video\AppData\Local\Sony\Vegas Pro\13.0\dx_video_grovel_x64.log File:
• Vegas Movie Studio (up to ver. 17)

  4 answers, most recent on 8/9/2016

  Unmanaged Exception (0xc0000005) (Crashing)
  I have researched all over the place and nothing seems to work. Here are all the details. Extra Information File: C:\Users\Isaac\AppData\Local\Sony\Movie Studio\13.0\dx_video_grovel_x64.log File:
• Vegas Movie Studio (up to ver. 17)

  4 answers, most recent on 6/30/2016

  RE: Movie Studio Platinum 13.0 (64-bit) Crashing issue
  I have found a fix to my problem. After looking up "Movie Studio Platinum 13 Unmanaged Exception (0xc0000005)" I found this: http://www.sonycreativesoftware.com/forums/showmessage.asp?messageid=814953 I appears I was having the same issue, turning
• Video

  178 answers, most recent on 7/5/2017

  RE: Hey Magix! Add this to Vegas MX:
  @MAGIX_Eric D >> We are not reproducing this specific issue in house Sorry for the late response: Here are the steps I make 1/ Add a 4K clip from my Panasonic GH4 to the time line (format is MP4) 2/ Go to the effects tab and drop the