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  • Video
    27 answers, most recent on 3/12/2024
    RE: Problem with NewBlue CartoonerPlus, Vegas 21 and new computer
    @Art-Munson glad to hear that resolved the issue for you. Naturally it will run a little slower as the GPU is no longer being used. The only other solution might be to determine if there's a video driver update and see if it works better with a
  • Video
    32 answers, most recent on 4/26/2023
    RE: HOw to disable SO4hardware.exe error on boot up
    To be clear, I am not complaining about VEGAS Pro 20.0 not working on my older desktop computer. The reason I responded in this thread is because I recognized a similar problem as the original poster. I originally reported my problem when VEGAS Pro
  • Video
    One answer, on 2/6/2023
    Vegas Edit - Error code -24
    Hello I am facing some troubles registering my purchased Vegas Edit on my e-mail address and thus activating my product. After I installed the software and entered my serial number a prompt came up to add my e-mail address to complete the
  • Video
    22 answers, most recent on 12/2/2023
    RE: I can't render my project
    I have a notebook with a dedicated video card i7 11th generation processor, 24GB of ram and a 1tb SSD, my Vegas Pro version 21 build 187, @k15Storm - Sounds good. I have a project that I need to render urgently, @k15Storm - Sure. When's that
  • Vegas Movie Studio (up to ver. 17)
    4 answers, most recent on 12/1/2022
    RE: Fx chroma key and with several fx function not working with movie 17
    Thank you, I have re-installed the software for MS17 and changed the email address because i was getting error code -24. Now iam getting error code -14 and none fx ...ie chroma key effects will not work. Do have contacts for Magix staffers?
  • Offtopic
    2 answers, most recent on 1/5/2023
    RE: Need to activate Vegas 18 for new PC
    The standard Support advice is here: https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ See also item 9 in this FAQ:
  • Video
    2 answers, most recent on 12/9/2022
    how can i fix error code -24
    i try to open a video file to edit on sony vegas and it keeps on giving me an error code and it also says that the email is already regetered or something like that. does anyone know how i can fix it so i can open video files?
  • Video
    6 answers, most recent on 3/26/2024
    RE: Crashes reporting nvopencl64.dll as Fault Module
    Can you shoiw here a screenshot of the result of Vegas 19 Help/ Check for Driver Updates?Mostly a picture says more than thousand words. So this is concerning... Do either of the projects in my signature work with VP19 and NVENC on your system?
  • Offtopic
    2 answers, most recent on 1/5/2023
    Need to activate Vegas 18 for new PC
    I cannot activate/register my serial number due to the following error message: "Vegas Pro, This serial number has already been registered to another email address. Please contact MAGIX support. Error code: -24." I successfully was able to activate
  • Video
    8 answers, most recent on 11/17/2023
    RE: VEGAS 21 (Build 187) POST Render Error: "The system is low on memory"
    As Andrew-Stevenson guessed, this error is typically due to GPU memory running out. Your CPU is a 12 core and 24 thread processor...I believe you could consider reducing the number of render threads (Options/Preferences...go to the Video tab and set
  • Video
    34 answers, most recent on 11/30/2021
    [Solved] Vegas 8k voucoder render not able to reload back into vegas ...why?
    Hi. I'm doing 8k renders from vegas 18 pro and (due to great previous support from this forum) was able to render out using Voucoder. It does seem to be temperamental (or something about settings I don't understand) but I have done renders in
  • Vegas Movie Studio (up to ver. 17)
    3 answers, most recent on 9/25/2021
    RE: [Solved] I need help getting my serial code for my video editor
    The Vegas Help Centre provides the following information about Error Code 24: https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/ Scenario 1/ In you opening sentence, you state that you registered VMSP17 which
  • Vegas Movie Studio (up to ver. 17)
    3 answers, most recent on 9/25/2021
    [Solved] I need help getting my serial code for my video editor
    Back in June I was paid through commission with the product Vegas Movie Studio Platinum 17 and was able to register and access it with the serial code given by the client. I was also able to do some work with the program so I know it works. However,
  • Vegas Movie Studio (up to ver. 17)
    9 answers, most recent on 9/15/2021
    [Solved] Reinstallation after formatting computer
    I bought on Amazon, entered my registration/product key and email on the software and the product worked great. After resent computer issue I had to format my computer and reinstall. When I put product code and email it gives me "Error code - 24". I
  • Video
    15 answers, most recent on 5/13/2021
    [Solved] Vegas 16 on Win 7
    I was tasked with editing a video for a friend. I don't have a fast computer, so he has let me use his. I purchased the humble bundle Vegas 16 Pro version for installation. I installed it and I get this error : Error code 24 - this serial number is
  • Video
    4 answers, most recent on 4/13/2021
    [Solved] DNxHD120 not opening in Vegas , "unsupported format" error
    Hi all   although i've edited DNxHD files from my Atomos Shogun many times before, V17 and V18 now refuse to open the files. What could be the problem? Thanks for any hint...!   Here's the media info:   GeneralComplete
  • Video
    8 answers, most recent on 3/26/2021
    [Solved] Greenscreen effect ruined TV static effect color scheme?
    So, to transition between scenes I use an effect in editing: TV no signal +sound [ ] - when it shows the different color TV error and I was editing some green screen effect on the layer above it. The whole bottom track is affected as far as I know.
  • Video
    5 answers, most recent on 4/24/2021
    [Solved] Getting error 24 attempting to import video
    I just upgrade to vegas pro 18. When I attempt to import a video clip, I get error 24."The serial number has already been registered to another email address. Contact MAGIX support. Error Code: -24.How do I get past this?
  • Video
    14 answers, most recent on 12/23/2020
    [Solved] Vegas 17 freezing on load at Create Plug-in Factory
    I have been using Vegas since version 4 never had the following problem until three days ago. When I go to load Vagas 17 (build 452) I keep getting an error message when it starts to load the Creating Video Plug-in Factory. I have tried reinstalling
  • Vegas Movie Studio (up to ver. 17)
    4 answers, most recent on 12/15/2020
    [Solved] "waves tune" (audio) plugin gets "Rewire link cannot be established"
    For my virtual choirs, I'd like to apply a pitch correction plugin. I've installed "waves tune". In Movie Maker, I went to Options->Preferences..., VSTPlugins tab, and browsed to C:\Program Files\VSTPlugIns\, where WaveShell2-VST 12.0_x64.dll is
  • Video
    2 answers, most recent on 10/14/2020
    [Solved] Missing File Error - When It's Not - Enable Legacy AVC Decoding
    In troubleshooting crashes and render hangs in vegas pro 18, I've tried Enable Legacy AVC decoding under File I/O preferences. However when I do this, and open my file (which opened fine in MSP 17), I get a "File Missing" error for 4 files all from
  • Video
    13 answers, most recent on 10/6/2020
    [Solved] Sony MTS file loads in Vegas 17 as video, but in Vegas 18 as audio
    In Vegas Pro 17 I can import Sony MTS file and it appears in the project media tab as video. The same file imported in the Vegas Pro 18 appears in the project media tab as audio. Below is MediaInfo description of the MTS file: GeneralID            
  • Vegas Movie Studio (up to ver. 17)
    3 answers, most recent on 8/21/2020
    [Solved] start up error Unmanaged Exception (0xc0000005) please help!
    Hi, I have reinstalled, .old pluginn folders uninstalled graphics drivers gone down to one screen, researched the issue across youtube, across google. I have reset the cache via ctrl and shift. I still can't boot in to movie studio. It gets to
  • Video
    14 answers, most recent on 6/13/2020
    RE: [Solved] glitches with mixed 24p/23.976p
    I thought I would add I found a solution through trial and error for this problem. None of these worked (though thanks anyway for the suggestions): conform clip to project frame rate (glitches still there) render to stills then re-render to video
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